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Teleperformance Customer Support Executive Interview Questions, Process, and Tips for Experienced
Top Teleperformance Customer Support Executive Interview Questions and Answers for Experienced
- Q1. If customer is angry how can you make him understand
- Q2. Customer satisfaction how can you provide.
- Q3. Speak any one topic for 2 min
Teleperformance Customer Support Executive Interview Experiences for Experienced
32 interviews found
Anonymous
Selected
I applied via Naukri.com and was interviewed in Nov 2024. There were 2 interview rounds.
That was easy but I don't remember.
(2 Questions)
- Q1. Tell me about your career journey
- Ans.
I started my career in customer support at a tech startup, where I honed my communication skills and problem-solving abilities.
Started career in customer support at tech startup
Developed strong communication skills
Enhanced problem-solving abilities
Progressed to Customer Support Executive role at current company
- Q2. Why you want to switch your previous company?
- Ans.
Seeking new challenges and growth opportunities.
Desire for career advancement
Looking for a more challenging role
Seeking better work-life balance
Company culture mismatch
Opportunity to learn new skills
I applied via Recruitment Consulltant and was interviewed in Jan 2024. There were 3 interview rounds.
(1 Question)
- Q1. Introduce yourself and asked me to share my views on a given topic.
Versant test was there to complete.
(1 Question)
- Q1. HR Round got delayed over 2 hours and I was sitting in front of my phone for the call and then got to know that the hiring is completed and there’ll be no more hiring for the process.
Interview Preparation Tips
(2 Questions)
- Q1. Self introduction
- Q2. Skill and knowledge
(2 Questions)
- Q1. About family and positive que
- Q2. About salary and experience
Interview Preparation Tips
(2 Questions)
- Q1. Tell me about yourself
- Ans.
Experienced customer support executive with a background in resolving customer issues and providing excellent service.
Over 5 years of experience in customer support roles
Skilled in handling customer inquiries and complaints
Proficient in using CRM systems and ticketing platforms
Strong communication and problem-solving skills
Received multiple awards for outstanding customer service
- Q2. What is BPO and what is its role in todays world
- Ans.
BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business processes.
BPO helps companies focus on their core competencies by outsourcing non-core functions such as customer support, data entry, and payroll processing.
It allows businesses to reduce costs by taking advantage of lower labor costs in countries like India and the Philippines.
BPO companies ...
Teleperformance interview questions for designations
Gajalakshmi
I applied via Naukri.com and was interviewed in Dec 2023. There were 2 interview rounds.
(2 Questions)
- Q1. General Topic like (social media)
- Q2. Noi select for second round interview
Get interview-ready with Top Teleperformance Interview Questions
Selected
I appeared for an interview before Feb 2024.
(2 Questions)
- Q1. What is your experience have you worked any where before which language you are comfortable to speak
- Ans.
I have 3 years of experience in customer support. I am fluent in English and Spanish.
3 years of customer support experience
Fluent in English and Spanish
Comfortable speaking both languages in a professional setting
- Q2. Tell me about your self Tell me the most memorable moment of your life
- Ans.
I am a dedicated and empathetic customer support executive with a passion for helping others.
I have always been drawn to roles where I can assist and support people, which is why I pursued a career in customer support.
One of the most memorable moments of my life was when I helped a frustrated customer resolve a complex issue, and they expressed their gratitude with a heartfelt thank you.
I thrive on building positive re...
Interview Preparation Tips
Customer Support Executive Jobs at Teleperformance
Selected
I applied via Referral and was interviewed in Nov 2023. There were 3 interview rounds.
(1 Question)
- Q1. Tell me about your self
- Ans. My name is Kapil Shakya, Basically i am from Guna MP I completed my 10th and 12th grades at Jawahar Navodaya VIDYALAYA Outside of my professional life, I enjoy watching movies, which has allowed me to appreciate storytelling and diverse perspectives. I'm excited about the opportunity to bring my skills and experiences to contribute to your team and make a positive impact."
(1 Question)
- Q1. Tell me about your self
Selected
I applied via Recruitment Consulltant and was interviewed in May 2023. There were 3 interview rounds.
(1 Question)
- Q1. About yourself and about last day routine
(1 Question)
- Q1. Mock call was done that was the main thing
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed in Apr 2023. There were 4 interview rounds.
(1 Question)
- Q1. Tell me something about yourself
(1 Question)
- Q1. What is glass? Why do you want to join Bpo?
- Ans.
Glass is a transparent, hard substance made by melting sand and other materials. I want to join Bpo for career growth and opportunities to interact with customers.
Glass is a solid material that is typically transparent and made by melting sand at high temperatures.
It is used in various applications such as windows, bottles, mirrors, and lenses.
I want to join Bpo for the opportunity to enhance my communication skills an...
(1 Question)
- Q1. Which movie you like and why tell me the story of the movie if your hobby is to watching movies then he/she will ask this type of questions otherwise it is depend on them they can ask any question related ...
Interview Preparation Tips
- bpo
- Only to check your communicatio
Selected
I applied via Naukri.com and was interviewed in Jul 2023. There were 3 interview rounds.
Assessment and Management Common Aptitude Test
(1 Question)
- Q1. Previous Jobs Roles and responsibilities
Top trending discussions
Teleperformance Interview FAQs
The duration of Teleperformance Customer Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
Tell us how to improve this page.
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Teleperformance Customer Support Executive Interview Process for Experienced
based on 16 interviews
4 Interview rounds
- Resume Shortlist Round
- HR Round
- One-on-one Round
- Personal Interview1 Round
Customer Support Executive Interview Questions from Similar Companies
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Teleperformance Customer Support Executive Reviews and Ratings
based on 826 reviews
Rating in categories
|
Customer Care Executive
6.3k
salaries
|  ₹0.9 L/yr - ₹7 L/yr |
|
Customer Service Executive
6.3k
salaries
| ₹0.8 L/yr - ₹6.5 L/yr |
|
Customer Service Associate
5.4k
salaries
| ₹0.8 L/yr - ₹6.2 L/yr |
|
Team Lead
3.5k
salaries
| ₹1.4 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹5.5 L/yr |
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