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Teleperformance
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Teleperformance Interview Questions, Process, and Tips for Experienced
Top Teleperformance Interview Questions and Answers for Experienced
- Q1. What if cx didn't get delivered with the products and it's showing deliveredasked in Customer Care Executive interview
- Q2. Why you want to join teleperformance ?asked in Customer Service Executive interview
- Q3. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)asked in Customer Service Associate interview
Teleperformance Interview Experiences for Experienced
790 interviews found
Anonymous
Selected
I applied via Recruitment Consulltant and was interviewed in Mar 2024. There were 2 interview rounds.
Was not that difficult
(1 Question)
- Q1. Share some experience with any customer u have previously
Senior Consultant 2 Interview Questions asked at other Companies
Murali Prasath
(2 Questions)
- Q1. WHAT IS AML in banking
- Ans.
AML stands for Anti-Money Laundering in banking. It refers to the laws, regulations, and procedures designed to prevent criminals from disguising illegally obtained funds as legitimate income.
AML is a set of regulations and procedures implemented by financial institutions to detect and prevent money laundering activities.
It involves monitoring customer transactions and reporting suspicious activities to regulatory auth...
- Q2. What is corporate kyc
- Ans.
Corporate KYC (Know Your Customer) is the process of verifying the identity of a company or business entity to assess the risk associated with doing business with them.
Corporate KYC involves collecting information about the company's ownership structure, business activities, financial statements, and beneficial owners.
It helps financial institutions and businesses comply with anti-money laundering (AML) regulations and...
Explain about the college functions
(1 Question)
- Q1. Expectations of salary
AML Analyst Interview Questions asked at other Companies
Selected
I applied via Walk-in and was interviewed in Mar 2024. There was 1 interview round.
(2 Questions)
- Q1. Are you know what is meaning of coustomer care executive
- Ans.
A Customer Care Executive is a professional who is responsible for handling customer inquiries, resolving complaints, and providing information about products or services.
Responsible for handling customer inquiries and resolving complaints
Providing information about products or services
Ensuring customer satisfaction and retention
May involve using CRM software to track customer interactions
Requires strong communication
- Q2. Coustomer handling
Top Teleperformance Customer Care Executive Interview Questions and Answers
Customer Care Executive Interview Questions asked at other Companies
What people are saying about Teleperformance
Selected
I applied via Walk-in and was interviewed in Aug 2023. There were 2 interview rounds.
(1 Question)
- Q1. Self intro about ur slef
(3 Questions)
- Q1. About the aml process
- Q2. About Aml and explain
- Q3. What was ur previous process
- Ans.
I previously worked as an AML Analyst at a financial institution, where I conducted transaction monitoring and performed due diligence on high-risk customers.
Conducted transaction monitoring to detect suspicious activities
Performed due diligence on high-risk customers to ensure compliance with regulations
Analyzed large volumes of data to identify potential money laundering activities
Interview Preparation Tips
AML Analyst Interview Questions asked at other Companies
Teleperformance interview questions for popular designations
Selected
I applied via Walk-in and was interviewed in Nov 2023. There were 4 interview rounds.
(1 Question)
- Q1. Introduce yourself Speak on a topic Questions related to bpo
(1 Question)
- Q1. Related to stability Future planning
AMCAT test included
Logical reasoning, grammar, personality & active listening
Interview Preparation Tips
Senior HR Executive Interview Questions asked at other Companies
Get interview-ready with Top Teleperformance Interview Questions
Sk pandey
Selected
I applied via Naukri.com and was interviewed in Jan 2024. There were 3 interview rounds.
Grammar english mathematics.
Grammatical mathematics English
(2 Questions)
- Q1. Tell me about your self.
- Q2. Last company experience.
Interview Preparation Tips
Top Teleperformance Customer Support Associate Interview Questions and Answers
Customer Support Associate Interview Questions asked at other Companies
Jobs at Teleperformance
Selected
I applied via Referral and was interviewed in Nov 2023. There were 3 interview rounds.
(1 Question)
- Q1. Tell me about your self
- Ans. My name is Kapil Shakya, Basically i am from Guna MP I completed my 10th and 12th grades at Jawahar Navodaya VIDYALAYA Outside of my professional life, I enjoy watching movies, which has allowed me to appreciate storytelling and diverse perspectives. I'm excited about the opportunity to bring my skills and experiences to contribute to your team and make a positive impact."
(1 Question)
- Q1. Tell me about your self
Top Teleperformance Customer Support Executive Interview Questions and Answers
Customer Support Executive Interview Questions asked at other Companies
(1 Question)
- Q1. Tell me about your self
- Ans.
Experienced team leader with a proven track record of successfully managing and motivating teams to achieve goals.
Led a team of 15 sales representatives to exceed quarterly targets by 20%
Implemented new training program resulting in a 30% increase in employee productivity
Strong communication and problem-solving skills
Ability to delegate tasks effectively and prioritize workload
Team Lead Interview Questions asked at other Companies
(5 Questions)
- Q1. About your self
- Q2. What do you know about teleperformance
- Ans.
Teleperformance is a global outsourcing company specializing in customer experience management.
Teleperformance provides customer care, technical support, and sales services for various industries.
The company operates in over 80 countries and has over 300,000 employees worldwide.
Teleperformance is known for its focus on customer satisfaction and innovative technology solutions.
Some of the clients of Teleperformance incl...
- Q3. What was your experience with last company
- Q4. Why you are left previous company
- Q5. Any random topic
Interview Preparation Tips
Customer Care Representative Interview Questions asked at other Companies
(1 Question)
- Q1. Introductory round
(1 Question)
- Q1. Communication and HRMS skills
(1 Question)
- Q1. Offer negotiation
Senior HR Associate Interview Questions asked at other Companies
Teleperformance Interview FAQs
Some of the top questions asked at the Teleperformance interview for experienced candidates -
The duration of Teleperformance interview process can vary, but typically it takes about less than 2 weeks to complete.
Tell us how to improve this page.
Teleperformance Interviews By Designations
- Teleperformance Customer Care Executive Interview Questions
- Teleperformance Customer Service Executive Interview Questions
- Teleperformance Customer Service Associate Interview Questions
- Teleperformance Customer Support Executive Interview Questions
- Teleperformance Technical Support Executive Interview Questions
- Teleperformance Analyst Interview Questions
- Teleperformance Customer Support Associate Interview Questions
- Teleperformance Team Lead Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Care Executive Interview Questions
- Customer Service Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Support Executive Interview Questions
- Technical Support Executive Interview Questions
- Analyst Interview Questions
- Customer Support Associate Interview Questions
- Team Lead Interview Questions
- Show more
Teleperformance Interview Process for Experienced
based on 373 interviews
Interview experience
Interview Questions from Similar Companies
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Teleperformance Reviews and Ratings
based on 29.1k reviews
Rating in categories
|
Customer Care Executive
6.3k
salaries
|  ₹0.7 L/yr - ₹4.5 L/yr |
|
Customer Service Executive
6.2k
salaries
| ₹1 L/yr - ₹6.5 L/yr |
|
Customer Service Associate
6.1k
salaries
| ₹0.9 L/yr - ₹4.2 L/yr |
|
Team Lead
3.4k
salaries
| ₹1.1 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹5.5 L/yr |
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