Teleperformance Interview Questions, Process, and Tips for Experienced

Q1. About yourself for study personal and hobbies
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Q2. Last working experience details
Ans. 
I worked as a team leader at XYZ Company for 3 years.
• Managed a team of 10 employees

• Implemented new strategies to improve team productivity

• Successfully completed several projects within deadlines

• Conducted regular team meetings to discuss progress and address any issues

• Provided guidance and support to team members

• Received positive feedback from superiors for effective leadership skills
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Q1. About yourself personal ,family and study background
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Q2. My experience last companies duties and responsibility
Ans. 
I have extensive experience in my previous companies, handling various duties and responsibilities.
• Managed a team of 10 employees, delegating tasks and ensuring deadlines were met

• Developed and implemented strategies to improve team productivity and efficiency

• Conducted performance evaluations and provided feedback to team members

• Collaborated with other departments to streamline processes and improve cross-functional com...read more
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Q3. SAP tcodes ,tally ,execel questions
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Q1. Tell me about yourself
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Q1. Why do you want to learn french
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Q1. Do you know who we are
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Q1. Previous company
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Q1. Self introduction
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Q2. Work experience
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Versant and assessment

Q1. Shift flexibility
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Q2. Compensation discussion
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Q1. Tell me about yourself
Ans. 
Experienced customer support executive with a background in resolving customer issues and providing excellent service.
• Over 5 years of experience in customer support roles

• Skilled in handling customer inquiries and complaints

• Proficient in using CRM systems and ticketing platforms

• Strong communication and problem-solving skills

• Received multiple awards for outstanding customer service
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Q2. What is BPO and what is its role in todays world
Ans. 
BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business processes.
• BPO helps companies focus on their core competencies by outsourcing non-core functions such as customer support, data entry, and payroll processing.

• It allows businesses to reduce costs by taking advantage of lower labor costs in countries like India and the Philippines.

• BPO companies ...read more
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Q1. Tell me salf introduction
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Q2. General knowledge questions
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