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Teleperformance Operations Executive Interview Questions and Answers

Updated 11 Mar 2024

Teleperformance Operations Executive Interview Experiences

11 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Case Study 

What have you achieved in your life

Round 2 - One-on-one 

(4 Questions)

  • Q1. Firstly asked about your self
  • Q2. Your educations
  • Q3. Your experience
  • Q4. Your strength and weekness
Round 3 - HR 

(1 Question)

  • Q1. Asked about your experience
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What do you know about customer handling? Another is tell me something about yourself probably its easy you just have to show your communication skills.
  • Q2. What will you do when you encounter a irritated customer?
  • Ans. 

    I will listen to their concerns, empathize with them, and offer a solution to their problem.

    • Remain calm and professional

    • Listen actively to their concerns

    • Empathize with their situation

    • Offer a solution to their problem

    • Follow up with the customer to ensure their satisfaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't pani just show the interviewers that you are confident enough to handle a irritaed customer and solve his queries.

Operations Executive Interview Questions Asked at Other Companies

asked in Flipkart
Q1. What is the electric current? How is works ?
asked in Infosys
Q2. What is OOPs? Difference between Overloading and overriding, what ... read more
Q3. You need 10 delivery boy per day to get operations but unfortunat ... read more
Q4. Why high voltage is preferred for transmission of electrical powe ... read more
asked in Infosys
Q5. How to check ram usage in linux EC2 instance
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Not Remember the HR name
  • Q2. General Discussion
Round 2 - Aptitude Test 

MCAT and V&A, Speak on Topic

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Normal work questions
Round 3 - One-on-one 

(1 Question)

  • Q1. Related to position applied

Teleperformance interview questions for designations

 Senior Executive Operations

 (4)

 Backend Operations Executive

 (1)

 Operations Associate

 (3)

 Operations Manager

 (1)

 Assistant Manager Operations

 (4)

 Senior Associate Operations

 (2)

 Senior Operations Analyst

 (1)

 AVP Operations

 (1)

Round 1 - Aptitude Test 
Round 2 - Assignment 
Round 3 - HR 

(5 Questions)

  • Q1. What are your strengths and weaknesses?
  • Q2. Share details of your previous job.
  • Q3. Where do you see yourself in 5 years?
  • Q4. Why are you looking for a change?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident at your word
Round 1 - Aptitude Test 
Round 2 - Assignment 
Round 3 - HR 

(5 Questions)

  • Q1. What are your strengths and weaknesses?
  • Q2. Share details of your previous job.
  • Q3. Where do you see yourself in 5 years?
  • Q4. Why are you looking for a change?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident at your word

I applied via Referral and was interviewed in Nov 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why would you like to relocate to Jaipur

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good experience.Keep it straight and clear

Interview Questionnaire 

3 Questions

  • Q1. Tell Me About Yourself.
  • Q2. How did you spent your last holiday ?
  • Q3. Speak on any topic for two minutes.

Interview Preparation Tips

Interview preparation tips for other job seekers - In any interview the first question which is asked by the interviewer is to tell about yourself. In which they want to know some basic things about the candidate.Then the next question depend upon the work profile for which you are applying. In BPOs they just check your communication skills and confidence.

I applied via Walk-in and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Joining date
  • Q2. Salary
  • Q3. About the responsibility
  • Q4. Future growth

Interview Preparation Tips

Interview preparation tips for other job seekers - Interviewer greet me by saying hello.. Took my name nicely. Then ask how's things are going with me. Just a normal intro. Then to test my speaking, Covencing ability asked me tell me something about yourself.. After 7-8 mins hr took my typing test.. Then I got chance to give online aptitude test luckily I cleared that test.. The have been taking whole day,... Experience was good I was excited, nervous nd Qurious.. Overall I would like to say interview experience was not bad.. But I heard I've selected nd got the offer letter in my hand, I was excited to share my interview experience and first job happiness I just made a call to my brother.. But Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position. .

I applied via Walk-in and was interviewed before Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell me something about yourself ?
  • Q2. Why do you want to join this company ?
  • Q3. Why you have left your previous company ?
  • Q4. What is your salary expectations ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to introduce yourself as best as you can.
Be confident while introducing yourself.

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Operations Executive interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Aptitude Test and Resume Shortlist.
How to prepare for Teleperformance Operations Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Domestic BPO, Employee Engagement, Employee Grievances, Employee Retention and Exit Interviews.
What are the top questions asked in Teleperformance Operations Executive interview?

Some of the top questions asked at the Teleperformance Operations Executive interview -

  1. What will you do when you encounter a irritated custom...read more
  2. Related to position appl...read more
  3. Future gro...read more

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People are getting interviews through

based on 6 Teleperformance interviews
WalkIn
Referral
67%
33%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Teleperformance Operations Executive Salary
based on 553 salaries
₹1.1 L/yr - ₹5.2 L/yr
9% less than the average Operations Executive Salary in India
View more details

Teleperformance Operations Executive Reviews and Ratings

based on 192 reviews

3.9/5

Rating in categories

3.6

Skill development

3.7

Work-Life balance

3.5

Salary & Benefits

3.6

Job Security

3.8

Company culture

3.5

Promotions/Appraisal

3.6

Work Satisfaction

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