Teleperformance Interview Questions, Process, and Tips for Experienced

Q1. Telling about myself
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Q2. Comfortable with night shift or not
Ans. 
Yes
• I am comfortable with night shifts as I have prior experience working in night shifts.

• I understand the importance of providing round-the-clock customer service and am willing to adapt my schedule accordingly.

• I am a night owl by nature and find that I am more productive and focused during nighttime hours.

• I am aware that night shifts may require adjusting my sleep patterns and lifestyle, and I am prepared to make thos...read more
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Q1. Why you want to join bpo
Ans. 
I want to join BPO because I enjoy interacting with people and providing excellent customer service.
• I have a passion for helping others and enjoy resolving customer issues.

• I have strong communication skills and enjoy building relationships with customers.

• I am motivated by the opportunity to work in a fast-paced and dynamic environment.

• I believe working in a BPO will enhance my problem-solving abilities and improve my a...read more
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Mcat test basically it’s a multiple choice question

Q1. Tell me something about your self
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Q2. About previous experiences
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Just basic questions

Q1. Tell me about yourself
Ans. 
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
• 5 years of experience in customer care

• Skilled in resolving customer issues

• Strong focus on providing exceptional service

• Empathetic and dedicated to customer satisfaction
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Q2. What's your weakness and strength
Ans. 
My weakness is being overly critical of myself, but my strength is my ability to empathize with customers.
• Weakness: Being overly critical of myself can sometimes lead to self-doubt and perfectionism.

• Strength: My ability to empathize with customers allows me to understand their needs and provide excellent service.

• Example: I tend to dwell on mistakes I've made, but I use that self-awareness to constantly improve and lear...read more
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Q1. Write eassy about a topic in 200 words
Ans. 
Essay on the importance of customer satisfaction in business
• Customer satisfaction is crucial for business success

• It leads to customer loyalty and repeat business

• Positive word-of-mouth from satisfied customers can attract new customers

• Customer feedback helps businesses improve their products and services
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Q2. Write eassy on your favourite personality
Ans. 
My favorite personality is Mahatma Gandhi.
• Mahatma Gandhi was a prominent leader in the Indian independence movement.

• He advocated for nonviolent civil disobedience as a means to achieve political and social change.

• Gandhi's philosophy of Satyagraha inspired movements for civil rights and freedom across the world.

• He was known for his simplicity, humility, and dedication to truth and justice.

• Gandhi's legacy continues to in
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Q1. I don't have any questions
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Q2. I don'tI don't have any questions related to interview mum
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Q3. I don't have any questions related to interview
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Q1. I don't have any question related to interview
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Q2. I don't have any questions related to interview
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