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Teleperformance Technical Support Engineer Interview Questions and Answers

Updated 7 Dec 2024

Teleperformance Technical Support Engineer Interview Experiences

9 interviews found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell Me about Yourself?
  • Q2. Why Do you want to work with Teleperformance?
  • Ans. 

    I want to work with Teleperformance because of their reputation for providing excellent technical support services and opportunities for career growth.

    • Teleperformance has a strong reputation for providing top-notch technical support services to a wide range of clients.

    • I am impressed by Teleperformance's commitment to employee development and growth opportunities.

    • I believe that working at Teleperformance will allow me t...

  • Answered by AI
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. You should good knowledge about computer hardware and networking and application level.
  • Q2. Outlook configuration, PST backup, resolve computer hardware related issues, software installation, laptop mcafee encryption, system formatting, good knowledge of DHCP server and DNS server, printer connec...

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Q5. How to release previous IP which assign to your device?
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Tell me about domain controller
  • Q2. What is Active Directory ?

Interview Preparation Tips

Topics to prepare for Teleperformance Technical Support Engineer interview:
  • CCNA
  • Cloud Computing
Interview preparation tips for other job seekers - Don’t join tp as a desktop support
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

That was simple test including general maths and english questions

Round 2 - Typing Test 

(1 Question)

  • Q1. Just we have to type 2 sentences in the given time

Teleperformance interview questions for designations

 Technical Support Executive

 (42)

 Technical Support Associate

 (7)

 Technical Support Manager

 (1)

 Technical Support Specialist

 (1)

 Technical Support Representative

 (1)

 Senior Technical Support Representative

 (1)

 Technical Customer Support Executive

 (2)

 Technical Support Executive 1

 (1)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic communication skills
Round 3 - Technical 

(1 Question)

  • Q1. Networking related questions and questions related to past experience

Interview Preparation Tips

Interview preparation tips for other job seekers - It would be better if you individually apply for the process running in TP.
Like Adobe directly hire for their Tech. Engineers so why should not we directly approach them to get hired instead for the third party in my sense.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Oct 2023.

Round 1 - HR 

(2 Questions)

  • Q1. Basic questions
  • Q2. English communication check
Round 2 - Voice and accent 

(1 Question)

  • Q1. Speak on a topic for 2 mins
  • Ans. 

    The importance of effective communication in technical support roles

    • Clear and concise communication helps in understanding customer issues

    • Active listening is crucial to gather all necessary information

    • Using simple language to explain technical solutions to non-technical users

    • Providing regular updates on issue resolution progress

    • Seeking feedback to ensure customer satisfaction

  • Answered by AI
Round 3 - Versant 

(1 Question)

  • Q1. Simple English Language test

Interview Preparation Tips

Interview preparation tips for other job seekers - Teleperformace can help a candidate start a career. Provide better inhand salary for freshers.

Cigarettes are part of environment if you’re not a smoker then avoide it.

In Gurgaon you get free meals not everywhere.

Multiple processes to get hired for better salary.

Technical Support Engineer Jobs at Teleperformance

View all

I applied via Referral

Interview Questionnaire 

2 Questions

  • Q1. Why do you want to join TP.
  • Q2. Are you comfortable with the shift timmings??

Interview Preparation Tips

Interview preparation tips for other job seekers - You need a fluent english.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Feb 2022. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About Computer basic Technical Knowledge
Round 3 - One-on-one 

(1 Question)

  • Q1. In-depth knowledge about application and network work.
Round 4 - Technical 

(1 Question)

  • Q1. Performing and Execution of application on a system
  • Ans. 

    Performing and executing an application on a system involves several steps.

    • Ensure the system meets the application's requirements

    • Install the application on the system

    • Configure the application settings

    • Launch the application

    • Test the application's functionality

    • Troubleshoot any issues that arise

  • Answered by AI
Round 5 - VR 

(1 Question)

  • Q1. Random Topic to discuss about
Round 6 - Client Interview 

(1 Question)

  • Q1. Bacis past and current employment and work knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic Computer knowledge and technical knowledge will help you get job in TELEPERFORMANCE

Skills evaluated in this interview

I applied via Recruitment Consultant and was interviewed before Dec 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Memorable day, last day spent, intro

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and show who you are

Interview questions from similar companies

I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Why should we hire you?
  • Q3. Where do you see yourself in 5 years?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Always make eye contact with the person interviewing you. Be confident in yourself .

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Technical Support Engineer interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Technical and Resume Shortlist.
How to prepare for Teleperformance Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Technical Support, Troubleshooting, Networking, Desktop Support and Application Support.
What are the top questions asked in Teleperformance Technical Support Engineer interview?

Some of the top questions asked at the Teleperformance Technical Support Engineer interview -

  1. Why Do you want to work with Teleperforman...read more
  2. Performing and Execution of application on a sys...read more
  3. Speak on a topic for 2 m...read more
How long is the Teleperformance Technical Support Engineer interview process?

The duration of Teleperformance Technical Support Engineer interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Teleperformance Technical Support Engineer Interview Process

based on 13 interviews

2 Interview rounds

  • Technical Round
  • HR Round
View more
Teleperformance Technical Support Engineer Salary
based on 600 salaries
₹1.2 L/yr - ₹6 L/yr
17% less than the average Technical Support Engineer Salary in India
View more details

Teleperformance Technical Support Engineer Reviews and Ratings

based on 181 reviews

3.2/5

Rating in categories

3.1

Skill development

3.0

Work-life balance

3.1

Salary

3.2

Job security

2.9

Company culture

2.8

Promotions

2.9

Work satisfaction

Explore 181 Reviews and Ratings
Technical Support Engineer

Hyderabad / Secunderabad,

Gurgaon / Gurugram

+1

0-3 Yrs

₹ 2-4.5 LPA

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