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Teleperformance Process Associate Interview Questions and Answers

Updated 10 Dec 2024

Teleperformance Process Associate Interview Experiences

7 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Give a Introduction of yourself
  • Ans. 

    I am a detail-oriented individual with a background in data analysis and strong communication skills.

    • Graduated with a degree in Business Administration

    • Experience in analyzing large datasets using Excel and SQL

    • Strong communication skills developed through customer service roles

    • Detail-oriented and organized approach to tasks

    • Ability to work well in a team environment

  • Answered by AI
  • Q2. Why you want to join teleperformance
  • Ans. 

    I want to join Teleperformance because of its reputation for providing excellent customer service and career growth opportunities.

    • Teleperformance is known for its strong focus on customer service excellence

    • I am impressed by the career growth opportunities offered by Teleperformance

    • I believe that working at Teleperformance will help me develop valuable skills in customer service and communication

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - N
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. The questions vary and thus, please don't consider looking at the questions online
  • Q2. Nannnnnnmmmmmgyfh rhf
Round 2 - One-on-one 

(2 Questions)

  • Q1. The question varies so please don't consider looking into any questions online
  • Q2. Bklhklmbnhhvbhjbff

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while giving the interview and communicate with the interviewer properly, you will for sure get it cracked.

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Process Associate Interview Questions & Answers

user image KUNDAN KUMAR

posted on 10 Dec 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There were 2 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. Basic yourself question was there?
  • Q2. Why you want to join Tp?
  • Q3. Why you left your last organization?
  • Q4. What are your future plans?
Round 2 - Group Discussion 

They checked your communication skills by asking various question and never quit answers.

Interview Preparation Tips

Interview preparation tips for other job seekers - Never let go the hard earned interview rounds so easily.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Aptitude Test 

Notmal aptitude test. English, paraphrasing,versant

Teleperformance interview questions for designations

 Voice Process Associate

 (1)

 Process Associate Level 1

 (1)

 Non Voice Process Associate

 (3)

 Voice Process Executive

 (19)

 NON Voice Process

 (4)

 Process Trainer

 (5)

 Voice Process

 (2)

 Process Engineer

 (1)

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self Introduction
  • Q2. Process explanation and salary details
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self Introduction
  • Q2. Process related questions
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Explain education background
  • Q2. Explain family background
Round 3 - Technical 

(2 Questions)

  • Q1. Why looking for opportunities
  • Q2. Where do you see yourself in 5 years

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and always give a polite answer. Smile throughout the interview.

I applied via Naukri.com and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Myself education college marks fav hobbies

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident that you to be cracked

Interview questions from similar companies

Process Associate Interview Questions & Answers

WNS user image Ganesh Ravindra Bhawsar

posted on 9 Jan 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Walk-in and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Can you provide a self-introduction?
  • Q2. Short Term Goals
Round 2 - Aptitude Test 

Questions related to reasoning, mathematics, and English.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Can you provide a self-introduction?
  • Q2. Family Background
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(4 Questions)

  • Q1. What is yours favorite place?
  • Ans. 

    My favorite place is a secluded beach with crystal clear waters and white sandy shores.

    • Secluded beach

    • Crystal clear waters

    • White sandy shores

  • Answered by AI
  • Q2. What do you know about customer care
  • Ans. 

    Customer care involves providing assistance and support to customers before, during, and after a purchase.

    • Customer care focuses on meeting the needs and expectations of customers

    • It involves listening to customer concerns and resolving issues in a timely manner

    • Building relationships with customers to ensure satisfaction and loyalty

    • Providing product information, assistance, and guidance to customers

    • Handling customer inqu...

  • Answered by AI
  • Q3. Self introduction
  • Q4. What is bpo.Why you want to work with
  • Ans. 

    BPO stands for Business Process Outsourcing. I want to work in BPO because of the opportunities for growth, exposure to different industries, and development of communication skills.

    • BPO involves contracting a third-party service provider to handle specific business processes, such as customer service, technical support, or back-office operations.

    • Working in BPO provides opportunities for career growth and advancement, a...

  • Answered by AI
Round 2 - Assignment 

What type of weather you like

Interview Preparation Tips

Interview preparation tips for other job seekers - I will share my one of the worst experience with intouch cx in hi-tech city mindspace. On 7-10-2024.In the 2 ND round assessment. I got a mail that I disqualified in the round after that I went home around at 5 at evening a person called me come to office by 6 you have your manager round you should asked me before leaving Come how fast it is possible. Then I reached there from kukatpally.after that I cleared 2 rounds typing and manager round by 7 at 8.40.He said you got selected tomorrow you will get a call for documents verification. Today which is 11-10-2024. A female hr called me saying you didn't cleared in last round. Again come to interview on Monday. I think they will reject in this in some other rounds and behave like nothing happened before how dirty minds they are playing with people likedon't know why this people are stupid are what. Weird company.the employees there having shit on there brain. Very dumb heads.If I get a chance I will definitely give one niece slap to the person called me.even I come to know few people have experienced same like me. After me my friend went to the interview she told me about it. So don't believe this company.i say no to giving interview and wasting our time.I have faith in the god some day they will feel the pain I felt today.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Asked about self introduction
  • Q2. Speak for 2 mins in English...and choose your own tittle
  • Ans. 

    I will speak about my passion for photography and how it allows me to capture special moments and express my creativity.

    • Photography is my passion since childhood

    • I love capturing special moments and emotions through my lens

    • It allows me to express my creativity and vision

    • I enjoy experimenting with different techniques and styles

    • Photography is not just a hobby for me, it's a way of life

  • Answered by AI
Round 2 - Aptitude Test 

Grammar and logical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - nothing

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Process Associate interview?
Teleperformance interview process usually has 1-2 rounds. The most common rounds in the Teleperformance interview process are HR, One-on-one Round and Aptitude Test.
How to prepare for Teleperformance Process Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Bpo Voice, Communication Skills, Domestic BPO, International Voice Process and customer care.
What are the top questions asked in Teleperformance Process Associate interview?

Some of the top questions asked at the Teleperformance Process Associate interview -

  1. The questions vary and thus, please don't consider looking at the questions onl...read more
  2. The question varies so please don't consider looking into any questions onl...read more
  3. Process related questi...read more

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Teleperformance Process Associate Interview Process

based on 5 interviews in last 1 year

1 Interview rounds

  • HR Round
View more

People are getting interviews through

based on 5 Teleperformance interviews
Job Portal
WalkIn
Referral
60%
20%
20%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Teleperformance Process Associate Salary
based on 314 salaries
₹1.1 L/yr - ₹4.9 L/yr
7% less than the average Process Associate Salary in India
View more details

Teleperformance Process Associate Reviews and Ratings

based on 117 reviews

3.6/5

Rating in categories

3.6

Skill development

3.6

Work-Life balance

3.5

Salary & Benefits

3.5

Job Security

3.6

Company culture

3.3

Promotions/Appraisal

3.4

Work Satisfaction

Explore 117 Reviews and Ratings
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