Teleperformance
20+ Kalrashukla Classes Interview Questions and Answers
Q1. 1. what is CIA? 2. Have you done any internal or external audit before? 3. Will you able to manage the stack holders and clients? 4. Will you able to do the documentations of the organization apart from the tec...
read moreInterview questions for AM-information security analyst
CIA stands for Confidentiality, Integrity, and Availability
Yes, I have done internal and external audits before
I am confident in my ability to manage stakeholders and clients
Yes, I am capable of doing documentation beyond technical documentation
ISO 27001 is a standard for information security management systems, while PCI DSS is a set of security standards for payment card processing
Yes, I have worked on implementing ISO ...read more
Q2. You will be shown a picture of USA driver license and you need to say it in correct format
Q3. How you will Handle a customer who is angry with the services?
Q4. What is VPN? What is use of Active directory?
Q5. What is active directory?
Q6. What is cookies in computer?
Q7. What is bpo and what type hi under process
BPO stands for Business Process Outsourcing. It involves contracting non-core business activities to a third-party service provider.
BPO is a cost-effective way for companies to outsource non-core business functions such as customer service, data entry, and accounting.
There are two types of BPO: back-office outsourcing and front-office outsourcing.
Back-office outsourcing involves tasks such as data entry, billing, and payroll processing.
Front-office outsourcing involves custom...read more
Q8. What you are like the tp guards behaviour
I believe that the behavior of the TP guards should be professional and courteous.
I expect them to be respectful towards customers and maintain a calm demeanor.
They should be knowledgeable about the products and services offered by the bank.
They should be able to handle difficult situations with tact and diplomacy.
They should be punctual and reliable in their duties.
They should maintain a neat and tidy appearance.
Examples: If a customer is upset about a late payment, the TP g...read more
Q9. What is virtulization?
Q10. What is disaster recovery?
Q11. What do you understand by BPO?
Q12. What you are like the tp policies
I believe in transparent and fair policies that benefit both the company and the customers.
I support policies that are easy to understand and follow
I believe in providing clear communication to customers regarding policies
I think policies should be reviewed and updated regularly to ensure they are still relevant and effective
For example, if a customer is unable to make a payment on time due to unforeseen circumstances, I believe in offering flexible payment options rather tha...read more
Q13. What you are like the tp facilities
Our tp facilities are clean, well-maintained and easily accessible.
Our tp facilities are regularly cleaned and sanitized.
We ensure that there is always enough toilet paper available.
Our facilities are easily accessible and well-maintained.
We have separate facilities for men and women.
We have facilities for people with disabilities.
We have a feedback system in place to ensure that any issues are addressed promptly.
Q14. What is paas ?
Q15. What is DBMS ?
Q16. What bpo is a right party
A BPO that has the legal right to collect debt from a borrower is a right party.
A right party is a BPO that has been authorized by the original creditor to collect debt from a borrower.
The right party has the legal right to collect the debt and can take legal action against the borrower if necessary.
Examples of right parties include debt collection agencies and law firms that specialize in debt collection.
It is important for borrowers to verify that the BPO contacting them is...read more
Q17. Usual process of a lateral hiring
The usual process of lateral hiring involves sourcing candidates, screening resumes, conducting interviews, negotiating offers, and onboarding.
Sourcing candidates through job boards, social media, referrals, and recruitment agencies.
Screening resumes to shortlist candidates based on qualifications and experience.
Conducting interviews with hiring managers and team members to assess skills and cultural fit.
Negotiating offers including salary, benefits, and start date.
Onboarding...read more
Q18. What is KPI?
Q19. Tell me abt urself
I am a highly motivated and enthusiastic individual with a passion for providing excellent customer service.
I have several years of experience in customer service roles, where I have honed my communication and problem-solving skills.
I am a quick learner and am always eager to take on new challenges.
I am a team player and enjoy working collaboratively to achieve common goals.
In my free time, I enjoy reading and traveling, which has helped me develop a broad perspective and an ...read more
Q20. What is E commerce?
Q21. How you made Poha?
Q22. Memorable day
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