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Teleperformance
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Teleperformance Interview Questions, Process, and Tips for Experienced
Top Teleperformance Interview Questions and Answers for Experienced
- Q1. What if cx didn't get delivered with the products and it's showing deliveredasked in Customer Care Executive interview
- Q2. Why you want to join teleperformance ?asked in Customer Service Executive interview
- Q3. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)asked in Customer Service Associate interview
Teleperformance Interview Experiences for Experienced
790 interviews found
Anonymous
Selected
I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.
(1 Question)
- Q1. About yourself, previous company exp, interests and why are you applying for this role, what you did in the last 6 months, basic questions.
English and Grammer test
(1 Question)
- Q1. About Aml, sanctions, transaction screening, red flag, Kyc, Edd, Cdd, etc.
Interview Preparation Tips
AML Analyst Interview Questions asked at other Companies
Selected
I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.
(6 Questions)
- Q1. Tell me About you are self
- Ans. My self veenashri basically from belgaum and I have completed my graduation Shri l k khot college of commerce sankeshwar
- Q2. What is your salary expectations
- Q3. My salary expectations is 15000 depends upon your company rules and regulations
- Q4. Tell me about ur family members
- Q5. Yes we are 5 consist
- Q6. Father. Mother two brothers and including me
Top Teleperformance Customer Service Associate Interview Questions and Answers
Customer Service Associate Interview Questions asked at other Companies
(3 Questions)
- Q1. Tell me something about yourself?
- Q2. What is BPO and customer service?
- Ans.
BPO stands for Business Process Outsourcing, which includes customer service as a key component.
BPO involves outsourcing non-core business functions to third-party service providers.
Customer service in BPO refers to handling customer inquiries, complaints, and providing support.
Examples of BPO customer service include call centers, email support, and live chat services.
- Q3. Where do you see yourself after 5 years?
(2 Questions)
- Q1. What is BPO and customer service?
- Ans.
BPO stands for Business Process Outsourcing, which includes customer service as a key function.
BPO involves outsourcing non-core business functions to third-party service providers.
Customer service is a key function within BPO, focusing on addressing customer inquiries, issues, and providing support.
Customer service executives play a crucial role in ensuring customer satisfaction and retention.
Examples of BPO companies...
- Q2. What is upselling?
- Ans.
Upselling is the practice of encouraging customers to purchase a higher-end product or additional items in order to increase sales.
Upselling involves suggesting upgrades or add-ons to the customer's original purchase.
It is often used in retail and customer service industries to increase revenue.
For example, a customer buying a laptop may be upsold on a more powerful model or additional accessories.
Effective upselling r...
(2 Questions)
- Q1. Email writing test
- Q2. Main focused on vocabularies , grammar and thought process
Top Teleperformance Customer Service Executive Interview Questions and Answers
Customer Service Executive Interview Questions asked at other Companies
What people are saying about Teleperformance
amreen siddiqui
(2 Questions)
- Q1. Tell about your self
- Q2. Tell why should we hire you
Interview Preparation Tips
Top Teleperformance Customer Care Executive Interview Questions and Answers
Customer Care Executive Interview Questions asked at other Companies
Teleperformance interview questions for popular designations
Selected
I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.
(1 Question)
- Q1. What is Instructional Designing
- Ans.
Instructional designing is the process of creating educational materials and experiences to facilitate learning.
Involves analyzing learning needs and goals
Designing instructional content and activities
Implementing and evaluating the effectiveness of the materials
Examples: creating online courses, developing training programs
Voice Coach Interview Questions asked at other Companies
Get interview-ready with Top Teleperformance Interview Questions
Ashoka G
Selected
I applied via Naukri.com and was interviewed in Jan 2024. There were 2 interview rounds.
(1 Question)
- Q1. About Current projects call flows, API integrations and scripting
(1 Question)
- Q1. Technical question Genesys Cloud CX
Interview Preparation Tips
Jobs at Teleperformance
Selected
I applied via Recruitment Consulltant and was interviewed in Jan 2024. There were 2 interview rounds.
(1 Question)
- Q1. About your self and experience
(1 Question)
- Q1. About your self and experience your kpis and kra
Interview Preparation Tips
Team Lead Interview Questions asked at other Companies
Selected
I was interviewed before Feb 2024.
(2 Questions)
- Q1. What is your experience have you worked any where before which language you are comfortable to speak
- Q2. Tell me about your self Tell me the most memorable moment of your life
Interview Preparation Tips
Top Teleperformance Customer Support Executive Interview Questions and Answers
Customer Support Executive Interview Questions asked at other Companies
Reasoning and mind ability questions
(4 Questions)
- Q1. About your self
- Q2. Reason for leaving
- Q3. Last company experience
- Q4. Why you wanted to joinus
Interview Preparation Tips
About you last company experience
Reason for leaving
KPI
Changes you can do
Top Teleperformance Team Lead Operations Interview Questions and Answers
Team Lead Operations Interview Questions asked at other Companies
Selected
I applied via Referral and was interviewed in Mar 2024. There were 2 interview rounds.
About the trainer role and responsibilities
Voice round and manage round
Interview Preparation Tips
Senior Trainer Interview Questions asked at other Companies
Teleperformance Interview FAQs
Some of the top questions asked at the Teleperformance interview for experienced candidates -
The duration of Teleperformance interview process can vary, but typically it takes about less than 2 weeks to complete.
Tell us how to improve this page.
Teleperformance Interviews By Designations
- Teleperformance Customer Care Executive Interview Questions
- Teleperformance Customer Service Executive Interview Questions
- Teleperformance Customer Service Associate Interview Questions
- Teleperformance Customer Support Executive Interview Questions
- Teleperformance Technical Support Executive Interview Questions
- Teleperformance Analyst Interview Questions
- Teleperformance Customer Support Associate Interview Questions
- Teleperformance Team Lead Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Care Executive Interview Questions
- Customer Service Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Support Executive Interview Questions
- Technical Support Executive Interview Questions
- Analyst Interview Questions
- Customer Support Associate Interview Questions
- Team Lead Interview Questions
- Show more
Teleperformance Interview Process for Experienced
based on 373 interviews
Interview experience
Interview Questions from Similar Companies
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Teleperformance Reviews and Ratings
based on 29.1k reviews
Rating in categories
|
Customer Care Executive
6.3k
salaries
|  ₹0.7 L/yr - ₹4.5 L/yr |
|
Customer Service Executive
6.2k
salaries
| ₹1 L/yr - ₹6.5 L/yr |
|
Customer Service Associate
6.1k
salaries
| ₹0.9 L/yr - ₹4.2 L/yr |
|
Team Lead
3.4k
salaries
| ₹1.1 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹5.5 L/yr |
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