Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Teleperformance Team. If you also belong to the team, you can get access from here

Teleperformance Verified Tick

Compare button icon Compare button icon Compare
3.9

based on 28.9k Reviews

Filter interviews by

Teleperformance Interview Questions, Process, and Tips for Experienced

Updated 8 Feb 2025

Top Teleperformance Interview Questions and Answers for Experienced

View all 288 questions

Teleperformance Interview Experiences for Experienced

Popular Designations

790 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. I gave my self introduction and i briefly explain about my education qualification
  • Q2. Explain about your favourite sport
  • Q3. Tell me about your home town
Round 3 - HR 

(1 Question)

  • Q1. In hr round i gave brife introduction about me and hr asked me some questions about online shopping and i answered the question after that round he promoted me to teb next round

Top Teleperformance Customer Support Associate Interview Questions and Answers

Q1. What do you know about social media?
View answer (6)

Customer Support Associate Interview Questions asked at other Companies

Q1. How can you tackle your customer in real time scenario?
View answer (31)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What do you know about bpo and customer support

Top Teleperformance Customer Service Executive Interview Questions and Answers

Q1. Q.9 what do you know about BPO or teleperformance?
View answer (20)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (35)

Customer Support Associate Interview Questions & Answers

user image Yogesh Kumar Prashar

posted on 31 Jan 2025

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Introduction & yesterday topic
  • Q2. Salary discuss

Top Teleperformance Customer Support Associate Interview Questions and Answers

Q1. What do you know about social media?
View answer (6)

Customer Support Associate Interview Questions asked at other Companies

Q1. How can you tackle your customer in real time scenario?
View answer (32)

What people are saying about Teleperformance

View All
caringkangaroo
Verified Icon
1w
currently not working
I want to know if there is any walk-in interview going on for the teleperformance at Delhi? It's really urgent
Got a question about Teleperformance?
Ask anonymously on communities.

CC Executive Interview Questions & Answers

user image Anonymous

posted on 5 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Company Website and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduce yourself? what is your strength? why do you want teleperformance? what do you know about teleperformance?
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself? tell me your achivements?
Round 3 - versant round. 

(1 Question)

  • Q1. Versant english test

Interview Preparation Tips

Topics to prepare for Teleperformance CC Executive interview:
  • the company mission and values
Interview preparation tips for other job seekers - stay motivated.
Keep your resume updated.
Prepare for interviews
enhance your skills
maintain a positive mindset.

CC Executive Interview Questions asked at other Companies

Q1. Suppose customer has received a damaged product. How you will handle this senario?
View answer (1)

Teleperformance interview questions for popular designations

 Customer Care Executive

 (179)

 Customer Service Executive

 (152)

 Customer Service Associate

 (126)

 Customer Support Executive

 (79)

 Technical Support Executive

 (39)

 Analyst

 (34)

 Customer Support Associate

 (28)

 Team Lead

 (25)

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Introduce yourself and asked me to share my views on a given topic.
Round 2 - Aptitude Test 

Versant test was there to complete.

Round 3 - HR 

(1 Question)

  • Q1. HR Round got delayed over 2 hours and I was sitting in front of my phone for the call and then got to know that the hiring is completed and there’ll be no more hiring for the process.

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be prepared for any opportunity and don’t be sitting on a single opportunity.

Top Teleperformance Customer Support Executive Interview Questions and Answers

Q1. If customer is angry how can you make him understand
View answer (30)

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (20)

Get interview-ready with Top Teleperformance Interview Questions

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

They will be biased and looks matters alot in their gurgaon office

Round 2 - HR 

(2 Questions)

  • Q1. Introduction about urself
  • Q2. Why did u leave ur current organisation

Top Teleperformance Customer Service Representative Interview Questions and Answers

Q1. What is the speed of your wifi and how much total overall experience?
View answer (1)

Customer Service Representative Interview Questions asked at other Companies

Q1. 4) What is the difference between BPO and KPO?
View answer (3)

Jobs at Teleperformance

View all
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Aug 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. And What is know the knowledge of computer

Top Teleperformance Customer Support Associate Interview Questions and Answers

Q1. What do you know about social media?
View answer (6)

Customer Support Associate Interview Questions asked at other Companies

Q1. How can you tackle your customer in real time scenario?
View answer (32)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is your kpis
  • Ans. 

    Key Performance Indicators (KPIs) are metrics used to evaluate the success of a Customer Care Executive.

    • KPIs for a Customer Care Executive may include customer satisfaction ratings, response time to customer inquiries, resolution rate of customer issues, and number of resolved cases per day.

    • Examples of KPIs could be maintaining a customer satisfaction rating of 90% or higher, responding to customer inquiries within 24 ...

  • Answered by AI
  • Q2. What do you do when the

Top Teleperformance Customer Care Executive Interview Questions and Answers

Q1. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
View answer (33)

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(10 Questions)

  • Q1. What is company
  • Q2. What is company benifit to the customer
  • Q3. As a good communication to the customer
  • Q4. What is a company deatils
  • Ans. 

    A company details refer to the information about a specific company, including its name, address, contact details, products or services offered, and other relevant information.

    • Company details typically include the company's name, which is the official name under which it operates.

    • The address of the company, including the street address, city, state, and postal code.

    • Contact details such as phone number, email address, a...

  • Answered by AI
  • Q5. Company as a part time/ full-time
  • Q6. Company products
  • Q7. Company parchising in the world
  • Ans. 

    Company purchasing in the world refers to the process of acquiring goods or services from suppliers globally.

    • Companies purchase products or services from suppliers worldwide to meet their business needs.

    • Global purchasing allows companies to access a wider range of suppliers and potentially lower costs.

    • International trade agreements and advancements in technology have facilitated global purchasing.

    • Examples of global pur...

  • Answered by AI
  • Q8. Company resume
  • Q9. Explain to thetellicalling
  • Ans. 

    Thetellicalling is not a recognized term in the medical field.

    • Thetellicalling is not a medical term or concept.

    • It is not related to homeopathy or any other medical practice.

    • No examples or further information available.

  • Answered by AI
  • Q10. Company profits
Round 3 - One-on-one 

(4 Questions)

  • Q1. Customer basic to thee telicalling
  • Q2. Telicalling to the customer goodas to the company deatils explayining
  • Q3. What is more benifits to the customer
  • Q4. Company profits

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice most good company to the in world

Homeopathic Doctor Interview Questions asked at other Companies

Q1. If patient come to you for treatment who had fever ...so whats your 1st step
Add answer

CSE Interview Questions & Answers

user image Anonymous

posted on 6 Aug 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - Versant communication 

(3 Questions)

  • Q1. Repeat the sentence
  • Q2. Build sentences
  • Q3. Answer simple question
Round 2 - HR 

(2 Questions)

  • Q1. Tell About yourself
  • Ans. 

    I am a dedicated and hardworking computer science graduate with a passion for coding and problem-solving.

    • Graduated with a degree in Computer Science

    • Proficient in programming languages such as Java, Python, and C++

    • Experience with software development projects during internships

    • Strong problem-solving skills demonstrated through coding competitions

    • Interested in exploring new technologies and learning continuously

  • Answered by AI
  • Q2. Comfortable with JD and role
  • Ans. 

    Yes, I am comfortable with the job description and role.

    • I have thoroughly reviewed the job description and responsibilities.

    • I have relevant experience and skills that align with the requirements of the role.

    • I am confident in my ability to perform the duties outlined in the job description.

  • Answered by AI

Teleperformance Interview FAQs

How many rounds are there in Teleperformance interview for experienced candidates?
Teleperformance interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Teleperformance interview process for experienced candidates are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, customer support, Communication Skills, voice process and Team Leading.
What are the top questions asked in Teleperformance interview for experienced candidates?

Some of the top questions asked at the Teleperformance interview for experienced candidates -

  1. Situational: If customer gets damaged product and he is saying he want to retur...read more
  2. If customer is angry how can you make him understa...read more
  3. What is the important part of appology to the custom...read more
How long is the Teleperformance interview process?

The duration of Teleperformance interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Teleperformance Interview Process for Experienced

based on 373 interviews

Interview experience

4
  
Good
View more

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.4k Interviews
Accenture Interview Questions
3.9
 • 8.1k Interviews
Infosys Interview Questions
3.6
 • 7.6k Interviews
Wipro Interview Questions
3.7
 • 5.6k Interviews
Tech Mahindra Interview Questions
3.5
 • 3.8k Interviews
HCLTech Interview Questions
3.5
 • 3.8k Interviews
Genpact Interview Questions
3.8
 • 3k Interviews
IBM Interview Questions
4.0
 • 2.4k Interviews
Foundever Interview Questions
3.6
 • 140 Interviews
View all

Teleperformance Reviews and Ratings

based on 28.9k reviews

3.9/5

Rating in categories

3.8

Skill development

3.8

Work-life balance

3.7

Salary

3.8

Job security

3.8

Company culture

3.6

Promotions

3.7

Work satisfaction

Explore 28.9k Reviews and Ratings
Process Coach

Chennai

1-4 Yrs

₹ 7-7.5 LPA

Customer Support Executive

Jaipur

0-1 Yrs

₹ 1.75-2.25 LPA

International Blended Process || Jaipur

Kota,

Ajmer

+1

₹ 2.5-3.5 LPA

Explore more jobs
Customer Care Executive
6.4k salaries
unlock blur

₹0.8 L/yr - ₹4.5 L/yr

Customer Service Executive
6.2k salaries
unlock blur

₹1 L/yr - ₹6.5 L/yr

Customer Service Associate
6.1k salaries
unlock blur

₹0.8 L/yr - ₹4.2 L/yr

Team Lead
3.4k salaries
unlock blur

₹1.1 L/yr - ₹8 L/yr

Senior Customer Service Executive
2.9k salaries
unlock blur

₹1 L/yr - ₹5.5 L/yr

Explore more salaries
Compare Teleperformance with

Concentrix Corporation

3.8
Compare

Foundever

3.6
Compare

Wipro

3.7
Compare

Genpact

3.8
Compare
Did you find this page helpful?
Yes No
write
Share an Interview