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376 Teleperformance Jobs

Senior Customer Service Executive

1-6 years

₹ 2 - 4.5L/yr

Mumbai

Senior Customer Service Executive

Teleperformance

posted 24d ago

Job Role Insights

Flexible timing

Job Description

Responsibilities:

  • Handle International calls from client across various time zones (US/UK)
  • Provide exceptional support through phone,email or chat to resolve customer queries.
  • Work on rotational shifts including weekends and holidays as per business requirements
  • 5 days working with any 2 week off.
  • HSC with 6 months exp / Graduate fresher needed.

Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Senior Customer Service Executive roles with real interview advice

Top Teleperformance Senior Customer Service Executive Interview Questions

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
Q2. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
Q3. Q.9 what do you know about BPO or teleperformance?
View all 538 questions

What people at Teleperformance are saying

3.4
 Rating based on 681 Senior Customer Service Executive reviews

Likes

Salaries are great when it comes to freshers but you will be bored after some time will repeat the same thing so there is learning or skill development.

  • Salary - Excellent
  • +1 more
Dislikes

No skill development since you will repeat the same thing daily and no job security as well.

  • Skill development - Poor
  • +2 more
Read 681 Senior Customer Service Executive reviews

Senior Customer Service Executive salary at Teleperformance

reported by 2.9k employees
₹1 L/yr - ₹5.5 L/yr
10% less than the average Senior Customer Service Executive Salary in India
View more details

What Teleperformance employees are saying about work life

based on 29.9k employees
52%
38%
58%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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