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376 Teleperformance Jobs

International Chat- Email Support @Jaipur@Mansarovar

0-3 years

₹ 1.75 - 3.25L/yr

Jaipur

25 vacancies

International Chat- Email Support @Jaipur@Mansarovar

Teleperformance

posted 23hr ago

Job Description

Roles and Responsibilities

  • Provide customer support through various channels such as email, chat, and non-voice processes.
  • Handle international customer inquiries with a focus on blended process (email + chat).
  • Offer product solutions to customers based on their requirements.
  • Maintain accurate records of customer interactions using CRM software.
  • Collaborate with internal teams to resolve complex issues.

Desired Candidate Profile

  • 0-3 years of experience in BPO Customer Service or related field.
  • Strong communication skills for effective interaction with customers via multiple channels (email, chat).
  • Ability to work in a fast-paced environment handling multiple tasks simultaneously.
  • Proficiency in International Chat Process and Non-Voice Process is essential.
  • Any graduates/post-graduates or pursuing are eligible(but should be available for 3 months after selection without any leaves)

Benefits:


  • Upto 10k relocation bonus(once employee hit the production floor)
  • 14 days 15 days accommodation (excluding food)
  • 1 way travel ticket is available

Job Details

  • Any 5 days of working
  • Any 2 days of Week off
  • Shift- 9 hours (Including 1 Hour break)
  • Rotational Shifts/ Week-off
  • Salary -25000 CTC for Fresher / 28000/- CTC for Experience
  • Location- Jaipur



Contact -


HR Usree - 8944955916 or mail your cv at usree.patra@teleperformancedibs.com


HR Lakhi - 8910069613 or mail your cv at lakhi.mandal@teleperformancedibs.com



Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Intern roles with real interview advice

Top Teleperformance Intern Interview Questions

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
Q2. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
Q3. Q.9 what do you know about BPO or teleperformance?
View all 537 questions

What people at Teleperformance are saying

4.9
 Rating based on 6 Intern reviews

Likes

Everythng in the company is good

  • Salary - Excellent
  • +6 more
Dislikes

Nothing in the company is bad

Read 6 Intern reviews

Intern salary at Teleperformance

reported by 3 employees
₹1.1 L/yr - ₹3.5 L/yr
37% less than the average Intern Salary in India
View more details

What Teleperformance employees are saying about work life

based on 29.8k employees
52%
38%
58%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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