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374 Teleperformance Jobs

Customer Support Executive

0-5 years

₹ 2 - 2.5L/yr

India

500 vacancies

Customer Support Executive

Teleperformance

posted 19hr ago

Job Role Insights

Flexible timing

Job Description

Roles and Responsibilities

  • Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns.
  • Handle customer complaints in a professional manner, escalating issues when necessary to ensure timely resolution.
  • Process transactions accurately and efficiently using CRM software and other tools.
  • Maintain accurate records of all interactions with customers using our call center management system.
  • Collaborate with internal teams to resolve complex issues that require technical assistance.
  • Email ID - Vishal.kumar33@teleperformancedibs.com
  • Contact - 6230357600

Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Customer Support Executive roles with real interview advice

Top Teleperformance Customer Support Executive Interview Questions

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
Q2. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
Q3. Q.9 what do you know about BPO or teleperformance?
View all 537 questions

What people at Teleperformance are saying

3.3
 Rating based on 790 Customer Support Executive reviews

Likes

The worst thing is that the company management is worst and the cab facility is of worst kind, sometimes cab is not scheduled at all and Cab manager will directly refuse to take any action or help you

  • Skill development - Good
Dislikes

Worst company of all and toxic enviroment

  • Job security - Bad
  • +3 more
Read 790 Customer Support Executive reviews

Customer Support Executive salary at Teleperformance

reported by 2.6k employees
₹0.9 L/yr - ₹7 L/yr
5% more than the average Customer Support Executive Salary in India
View more details

What Teleperformance employees are saying about work life

based on 29.8k employees
52%
38%
58%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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Teleperformance Gurgaon / Gurugram Office Location

View all
Gurugram Office
Plot No 398, Phase III, Udyog Vihar, Sector 20, Gurugram, Haryana 122016, India Gurugram
122016

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