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350 Teleperformance Jobs

Customer Service Associate (Voice)

0-1 years

₹ 1.15 - 4.048L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Gurgaon / Gurugram

Customer Service Associate (Voice)

Teleperformance

posted 7hr ago

Job Description

We are hiring for a Customer Service Associate for a voice process in Gurgaon. This is an excellent opportunity for both freshers and experienced candidates looking to grow in the customer support domain.Key Responsibilities:
  • Handle inbound/outbound customer calls efficiently.
  • Provide excellent customer service and resolve queries effectively.
  • Maintain a professional and courteous tone while interacting with customers.
Requirements:
  • Freshers or experienced candidates in customer support are welcome.
  • Graduation is mandatory.
  • Communication skills: Average spoken English.
  • Shift Timing: Fixed day shifts.
  • Candidates looking to start or advance their career in customer service are encouraged to apply.

Required Skills & Experience
Fresher/Experienced in Customer Support.
Communication level required- Average Spoken English
Qualification: Any Particular certifications
Graduation mandatory

Important Points :
We are hiring for Day shifts
Freshers can also apply


Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Customer Service Associate roles with real interview advice

Top Teleperformance Customer Service Associate Interview Questions

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
Q2. What is the important part of appology to the customer?
Q3. What is customer service? What is your daily routine? What did BPO industry teach you?
View all 33 questions

What people at Teleperformance are saying

3.4
 Rating based on 1.9k Customer Service Associate reviews

Likes

I like the traning period , which I spend my time with my colleagues they were very helpfull and I like the environment.

Dislikes

I dislike the cafeteria the food item was very expensive, I dislike my Team leader he was helpless the working pressure and much more

  • Salary - Poor
  • +6 more
Read 1.9k Customer Service Associate reviews

Customer Service Associate salary at Teleperformance

reported by 6.1k employees
₹0.9 L/yr - ₹4.2 L/yr
At par with the average Customer Service Associate Salary in India
View more details

What Teleperformance employees are saying about work life

based on 29.7k employees
52%
38%
58%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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Teleperformance Gurgaon / Gurugram Office Location

View all
Gurugram Office
Plot No 398, Phase III, Udyog Vihar, Sector 20, Gurugram, Haryana 122016, India Gurugram
122016

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