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392 Teleperformance Jobs

Customer Care Executive, Noida

1-2 years

₹ 2 - 2.75L/yr

Noida, Greater Noida

100 vacancies

Customer Care Executive, Noida

Teleperformance

posted 26d ago

Job Role Insights

Flexible timing

Job Description

Hiring For Noida Location!!
Position- Customer Support Executive ( International Chat Process)

  • Work From Office
  • 24/7 Rotational Shifts
  • 5 days Working and 2 days offs ( both rotational)
  • Both side cabs ( Depending upon the hiring zone)

Requirements:

  • Good English Communication Skills
  • UG / Graduate can apply
  • Minimum 6 months Experience on papers
  • Should be comfortable working in Rotational Shifts ( mostly Night Shifts)

Responsibilities:- Handling Customer Inquiries Through channels like chat and calls.- Provide assistance and support to the customers with their queries.- Maintain accurate records of customer interactions and transactions.- Follow company policies and procedures while addressing customer needs.- collaborate with team members to ensure efficient customer service delivery.- Adhere to quality standards and KPIs set by the company.

  • Salary- 25K - 30K CTC
  • Full time Permanent Job

Interested candidate can share their CV in the below given WhatsApp number


HR Rishabh

7005140087



Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Customer Care Executive roles with real interview advice

Top Teleperformance Customer Care Executive Interview Questions

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
Q2. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
Q3. Q.9 what do you know about BPO or teleperformance?
View all 538 questions

What people at Teleperformance are saying

3.5
 Rating based on 2.1k Customer Care Executive reviews

Likes

The job is quite easy to learn as you do similar task again and again.

  • Job security - Good
Dislikes

There are lot of politics involved in office. Your supervisor can cancel your leaves, ask you to work for extra for overtime. Even if you have to go to wash room you have to ask your supervisor.

  • Skill development - Poor
  • +1 more
Read 2.1k Customer Care Executive reviews

Customer Care Executive salary at Teleperformance

reported by 6.3k employees
₹0.8 L/yr - ₹7.3 L/yr
12% more than the average Customer Care Executive Salary in India
View more details

What Teleperformance employees are saying about work life

based on 29.9k employees
52%
38%
58%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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