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Teleperformance Service Desk Analyst 1 Interview Questions, Process, and Tips

Updated 19 Jun 2023

Teleperformance Service Desk Analyst 1 Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. What is DNS address ?
  • Ans. 

    DNS address is a unique string of numbers and letters that identifies a specific domain on the internet.

    • DNS address stands for Domain Name System address

    • It translates domain names into IP addresses

    • It helps in locating websites and other resources on the internet

    • Example: The DNS address for google.com is 172.217.3.206

  • Answered by AI
  • Q2. What is DHCP server ?
  • Ans. 

    DHCP server is a network server that automatically assigns IP addresses and other network configuration settings to devices on a network.

    • DHCP stands for Dynamic Host Configuration Protocol.

    • It allows devices to join a network and obtain necessary network settings without manual configuration.

    • DHCP server leases IP addresses to devices for a specific period of time.

    • It helps in efficient management of IP addresses in a net...

  • Answered by AI
  • Q3. What is an IP address ?
  • Ans. 

    An IP address is a unique numerical label assigned to each device connected to a computer network.

    • IP addresses are used to identify and locate devices on a network.

    • There are two types of IP addresses - IPv4 and IPv6.

    • IPv4 addresses consist of four sets of numbers separated by periods (e.g. 192.168.1.1).

    • IPv6 addresses are longer and consist of eight groups of four hexadecimal digits separated by colons (e.g. 2001:0db8:85

  • Answered by AI
  • Q4. What are the types of IP address ?
  • Ans. 

    Types of IP addresses include IPv4 and IPv6.

    • IPv4 addresses are 32-bit numerical addresses, typically written in decimal format (e.g. 192.168.1.1)

    • IPv6 addresses are 128-bit hexadecimal addresses, written in a format like 2001:0db8:85a3:0000:0000:8a2e:0370:7334

  • Answered by AI
  • Q5. What is Portforwarding ?
  • Ans. 

    Portforwarding is a technique used to redirect network traffic from one IP address and port to another.

    • Portforwarding is commonly used to access devices on a private network from outside the network.

    • It is often used for online gaming, remote desktop connections, and accessing security cameras remotely.

    • Portforwarding involves configuring a router to forward specific incoming ports to a specific device on the network.

    • It ...

  • Answered by AI

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Regarding pervious experience
  • Q2. Roles and responsibilities
Round 3 - Technical 

(2 Questions)

  • Q1. Regarding Os issues
  • Q2. Wifi issues network issue
  • Ans. 

    Wifi issues can be caused by various network issues such as signal interference, outdated drivers, or incorrect network settings.

    • Check for signal interference from other electronic devices

    • Update wifi drivers on the device

    • Verify correct network settings such as SSID and password

    • Restart the router and device

    • Check for firmware updates on the router

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I have faced many issues by joining this company actual they said it's a 3 months contract but in the 2nd month only they lay of us stating that project did not selected

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduced
Round 2 - Technical 

(1 Question)

  • Q1. Which application you were worked in last company
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(5 Questions)

  • Q1. About desktop support
  • Q2. About networking
  • Q3. What commands does we user for shortcuts
  • Ans. 

    The commands used for shortcuts are typically related to keyboard shortcuts and can vary depending on the operating system and software being used.

    • Common commands for shortcuts include Ctrl + C (copy), Ctrl + V (paste), Ctrl + X (cut), Ctrl + Z (undo), and Ctrl + S (save).

    • In Windows, shortcuts can also be created using the Windows key (e.g. Windows key + D to show desktop).

    • In macOS, shortcuts often involve the Command

  • Answered by AI
  • Q4. What is theexpecting salary
  • Q5. When the windows update will happen in month
  • Ans. 

    Windows updates typically occur on the second Tuesday of each month, known as Patch Tuesday.

    • Windows updates usually happen on the second Tuesday of each month

    • This day is commonly referred to as Patch Tuesday

    • Updates can also be released outside of this schedule for critical issues

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Omega Healthcare Desktop Support Engineer interview:
  • Desktop Support
Interview preparation tips for other job seekers - I will fear when asking questions but in work culture I will work perfectly what organization required from mine.

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Feb 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Desktop support related troubleshooting questions ,technical support and active directory related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - i got interviewed only one round of technical webex interview ,they almost asked mostly on my resume skills and my previous experience job roles depends questions and basic desktop support and technical helpdesk support related questions and active directory related questions and finally got selected

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Service Desk Analyst 1 interview?
Teleperformance interview process usually has 2 rounds. The most common rounds in the Teleperformance interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in Teleperformance Service Desk Analyst 1 interview?

Some of the top questions asked at the Teleperformance Service Desk Analyst 1 interview -

  1. What are the types of IP addres...read more
  2. What is an IP addres...read more
  3. What is DNS addres...read more

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Teleperformance Service Desk Analyst 1 Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Teleperformance Service Desk Analyst 1 Salary
based on 10 salaries
₹2.8 L/yr - ₹6 L/yr
At par with the average Service Desk Analyst 1 Salary in India
View more details

Teleperformance Service Desk Analyst 1 Reviews and Ratings

based on 5 reviews

3.9/5

Rating in categories

4.1

Skill development

3.9

Work-life balance

3.9

Salary

4.2

Job security

3.9

Company culture

3.7

Promotions

3.9

Work satisfaction

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