IntouchCX "Senior Management" Reviews

Likes

Not even a single positpoint. My Only suggestion to all who planning to join Knoah Solutions is PLEASE DONT WASTE YOUR VALUABLE TIME. Choose wisely, it's your career. Mainly girls please don't join here, you won't even get respect for being a women. You might get explanation from the HR for these negative reviews but trust me I face d alit of challenges only because of this organization....Read More

Dislikes

Every male employees including Management are at back of female employees. Even if not intrested they offer bribes if refused then will fire form the office

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Top management here are poison. they don't value talent they have their own perception and they keep on believing that.

Dislikes

Top Management here are poison. They don't value talent they have their own perception and they keep on believeing that.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing here no proper working culture

Dislikes

Work culture No time management No wellness No friendly connections No breaks No proper communication tools Poor infrastructure Poor management tools and quality tools

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Like every other workplace met a few friendly and encouraging team member.

Dislikes

The company is not at all employee friendly with the worst culture. The hr team and higher management participates in all the event organised by them and they are only part of it. Appreciation and recognition does not reach to the frontline. Once you are promoted, they will make you cry to documents in written. No flexibility to work with everything micromanaged. No consideration to factors like health and family. You are expected to work on weekend without any extra numeration....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I have joined as a fresher here but it is my one best experience. I am enjoying my job and the best support from my manager and team leads. I would strongly recommend people to join this company if they need a good opportunities for future.

Dislikes

The only thing I don't like is the salary 😔.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Hiring and Firing constantly. Unnecessarily redeployment. QA and SME doesn't have good knowledge on process. Sudden company policies comes into picture when they want to fire some one.# ZERO job security.Promitions will be given to girls whom they like with no interviews especially for Internal job posts : #fff5e4;">. When system fails you should blame management not the agents but here in this company only agents problem</mark>.Salary deducts no one there to clarify. Difficult to reach out to HR when we are in need... No fair process to terminate employees. They can train existing employees instead of hiring new employees and giving them training.waste of time.. Literally management is betraying client Samsung for over the years.Still looking for solutions instead of permanent fix with in the process.Not giving proper training initial stages....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Only trainings are good. Company policy 🗿 Company 🤡

Dislikes

1.WORST MANAGEMENT 2.FULL PRESSURE 3.PROCESS CHANGE IN EVERY 3 MONTHS 4.AT THE TIME OF RELIVING Torcher YOU FOR PAPERS. 5. NOT ACCOUNTABLE FOR ANYTHING 6.HAVE TO WORK ON WEEKENDS BASED ON REQUIREMENTS AND IT'S MANDATORY YOU ARE READY OR NOT. 7.NO SUPPORT 8.LACK OF MANAGEMENT KNOWLEDG E 9. REDEPLOYED PROCESS IN EVERY 3 MONTHS 10. WORST WORK CULTURE....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Free Food( Breakfast, Lunch, Dinner, Mid Night Meals) Free pick up and drop cab facility

Dislikes

No healthy food Poor Management No Medical/ First Aid facility No rest room for sick person

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Good incentives in Samsung sales. Great for freshers to gain experience.

Dislikes

The company management is very unprofessional. Not everyone, There are few people who are very unprofessional and treat employees as just a piece of tissue paper.