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2.9

based on 1.9k Reviews

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IntouchCX Pune Reviews

Updated 27 Jan, 2025
Overall Rating
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4.1/5
based on 25 reviews

Rating distribution

Category Ratings

3.3

Skill development

3.1

Company culture

3.0

Work satisfaction

2.9

Job security

2.9

Work-life balance

2.9

Promotions

2.8

Salary

What employees say about IntouchCX?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

89% employees reported

Flexible timing

Flexible timing

50% employees reported

No travel

No travel

69% employees reported

View more detailed insights

Gender based rating

3.2
female

Rated by Women

12 reviews

4.5
male

Rated by Men

13 reviews

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Top Mentions in IntouchCX Pune Reviews
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25 reviews found

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Top IntouchCX Interview Questions

asked in Senior E Support Officer interview
Q1. How important customers satisfaction means to you?
View answers (4)
asked in Customer Service Associate interview
Q2. What is customer service, conversation with customer, tell about Hyderabad
View answer (1)

Get interview-ready with top interview questions

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asked in Senior Analyst interview
Q3. What are WFM tools you worked on
View answer (1)
asked in Customer Service Executive interview
Q4. What do you know about ecommerce?
View answers (58)
asked in E Support Officer interview
Q5. What do you know about customer service?
View answer (1)
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Read IntouchCX Pune Reviews based on designations

3.9
 E Support Officer

 (7)

3.1
 Technical Support Engineer

 (7)

Know more about IntouchCX Pune

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People also ask about IntouchCX's Pune office

Is IntouchCX's Pune office a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 25 employee reviews, it's clear that most employees have a positive experience working at IntouchCX's Pune office. Skill development holds the highest rating at 3.3, while salary is rated the lowest amongst all factors at 2.8.
Does IntouchCX's Pune office pay their employees well?
According to AmbitionBox reviews, IntouchCX's Pune office employees rate their salary and benefits at 2.8 out of 5, based on 25 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about IntouchCX's Pune office salaries here .
How is the work culture at IntouchCX's Pune office?
Work culture at IntouchCX's Pune office is rated 3.1 out of 5 by 25 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at IntouchCX's Pune office?
Based on 25 reviews on AmbitionBox, IntouchCX's Pune office employees rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at IntouchCX's Pune office.
How do I get a job at IntouchCX's Pune office?
To get a job at IntouchCX's Pune office, start by browsing the current open positions here and apply for roles that align with your skills and interests. Itā€™s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top IntouchCX interview questions and practice your responses to prepare thoroughly.

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IntouchCX Reviews by Locations

IntouchCX Pune Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 25 IntouchCX reviews submitted by IntouchCX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IntouchCX is the right company for you. 89% of employees reported the... working days at IntouchCX as Rotational Shift. 50% employees reported the work timings at IntouchCX as Flexible timing. Read more
IntouchCX Office Photos
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IntouchCX Salaries in Pune
SME
7 salaries
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ā‚¹2.7 L/yr - ā‚¹4.3 L/yr

Technical Support Engineer
6 salaries
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ā‚¹2 L/yr - ā‚¹3 L/yr

Communication Trainer
4 salaries
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ā‚¹2.2 L/yr - ā‚¹6.7 L/yr

Electronics Support Officer
3 salaries
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ā‚¹2.1 L/yr - ā‚¹2.5 L/yr

Technical Support Executive
2 salaries
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ā‚¹1.8 L/yr - ā‚¹3.3 L/yr

Explore more salaries
Employee Benefits at IntouchCX Pune
cab
Office cab/shuttle
4 total responses
softskill
Job/Soft skill training
4 total responses
degree
Professional degree assistance
1 total response
retirement
Retirement benefits
0 total responses
View All
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