IntouchCX Pune Salaries by 60+ Employees

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Customer Success, Service & Operations Engineering - Hardware & Networks Human Resources Teaching & Training + 2 more

Designation	Avg Annual Salary	Open Jobs
Technical Support Engineer 0 - 5 years exp. · Pune (8 salaries)	Unlock ₹2 L/yr - ₹3 L/yr
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SME 2 - 5 years exp. · Pune (7 salaries)	Unlock ₹2.7 L/yr - ₹4.3 L/yr
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Communication Trainer 0 - 3 years exp. · Pune (4 salaries)	Unlock ₹2.2 L/yr - ₹6.7 L/yr
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Electronics Support Officer 0 - 3 years exp. · Pune (3 salaries)	Unlock ₹2.1 L/yr - ₹2.5 L/yr
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Technical Support Executive 1 year exp. · Pune (AmbitionBox Estimate)	Unlock ₹1.8 L/yr - ₹3.3 L/yr
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ESO 0 - 2 years exp. · Pune (AmbitionBox Estimate)	Unlock ₹1.6 L/yr - ₹2.1 L/yr
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Technical Subject Matter Expert 1 - 2 years exp. · Pune (AmbitionBox Estimate)	Unlock ₹2.4 L/yr - ₹3.3 L/yr
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Subject Matter Expert(Sme) 4 - 5 years exp. · Pune (AmbitionBox Estimate)	Unlock ₹3.4 L/yr - ₹4.4 L/yr
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Technical Support Officer 0 - 1 year exp. · Pune (AmbitionBox Estimate)	Unlock ₹2.1 L/yr - ₹3 L/yr
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Windows System Administrator 2 - 4 years exp. · Pune (AmbitionBox Estimate)	Unlock ₹2.2 L/yr - ₹2.8 L/yr
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HR Executive 1 - 2 years exp. · Pune (AmbitionBox Estimate)	Unlock ₹2.8 L/yr - ₹3.1 L/yr	2 job openings
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Team Lead Operations 6 years exp. · Pune (AmbitionBox Estimate)	Unlock ₹4.5 L/yr - ₹7 L/yr
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Executive Support Officer 0 - 3 years exp. · Pune (AmbitionBox Estimate)	Unlock ₹1.6 L/yr - ₹2.1 L/yr
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Facility Management Administrator 20 - 21 years exp. · Pune (AmbitionBox Estimate)	Unlock ₹5.9 L/yr - ₹7.5 L/yr
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Electronics Engineer 1 year exp. · Pune (AmbitionBox Estimate)	Unlock ₹1.8 L/yr - ₹2.4 L/yr
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Senior HR Specialist 7 years exp. · Pune (AmbitionBox Estimate)	Unlock ₹4.3 L/yr - ₹5.5 L/yr
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Administration Manager 22 years exp. · Pune (AmbitionBox Estimate)	Unlock ₹4.6 L/yr - ₹5.9 L/yr
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System Admin 5 years exp. · Pune (AmbitionBox Estimate)	Unlock ₹3.6 L/yr - ₹4.6 L/yr
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Desktop Support Engineer 1 year exp. · Pune (AmbitionBox Estimate)	Unlock ₹1.8 L/yr - ₹2.3 L/yr
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Senior Technical Consultant 2 years exp. · Pune (AmbitionBox Estimate)	Unlock ₹5.1 L/yr - ₹6.6 L/yr
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Salary Discussions, Hike & Promotions

2w (edited)

an associate vice president

Offer Accepted

I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in... read more

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Salary related reviews for IntouchCX

2.8

Rated by 25 employees for salary & benefits

E Support Officer in Pune

IM Department

3.0

• posted on 07 Jan 2019

3.0

for Salary and Benefits

Likes

It's a bpo and they have Samsung USA client. They have chat process so only thing I like is working here improves your typing speed. You have to dedicate every second to your work. There is 3 chat concurrency throughout shift. As it's USA process there is only night shift.

Dislikes

Partiality, salary is very less compared to what work you do there. Work life balance isn't possible at this company. No holidays.

Job security - Bad

+3 more

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 22 Jan 2025

5.0

for Salary and Benefits

Likes

Company is offering good salary with cab.

Salary - Excellent

+3 more

Dislikes

There is zero job security. They will remove you whever they want by telling that business requirements. First they will hire on their requirement season much more candidates more than requirement after the month is finished they will remove you without any notice period.

Job security - Bad

E Support Officer in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 11 Dec 2024

5.0

for Salary and Benefits

Likes

Good

Salary - Excellent

+3 more

Dislikes

... 9 hrs Continues Work Expect 1st break 40 mins 2nd break 20 mins No more any Fun friday or Another Activities No Festival Celebrations No Bonus & nothing else

Work satisfaction - Poor

+1 more

Senior E Support Officer in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 27 Nov 2024

3.0

for Salary and Benefits

Likes

Salary on time ( even I laughed while writing this but I think it's serious)

Dislikes

If you think this situation cannot get even worse, the company will take it as a challenge! Split weekoffs - 6th day incentives are chump change Need to change company name as PIP 247 they can remove you with in 2-4 weeks or less If needed when January starts Use and throw. No human values

Skill development - Poor

+5 more

Supervisor in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 26 Sep 2024

1.0

for Salary and Benefits

Likes

No much work load, can do it with ease. However, there are other complicated LOB's. Huge internal politics with good friendly environment. Work atmosphere and etiquette needs to be changed. Hiring is pathetic and the best is yet to come.

Work-life balance - Good

Dislikes

No proper salary hikes/ appraisal's will be given or rated as per the performance/ process. Will be promised to get promoted for the higher levels, nothing but a smart move from the superiors. Initially, everything went well, later got to know the true colours of the company. Outsider's are more valued than the employees working since year's within the company.

Salary - Bad

+3 more

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IntouchCX interview questions by designations

E Support Officer (23)Customer Service Executive (13)Senior E Support Officer (12)Customer Support Executive (9)

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Jobs at IntouchCX

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Hiring For International Voice Process

Hyderabad / Secunderabad

1-3 Yrs

Not Disclosed

Hiring For Senior Mis Analyst

Hyderabad / Secunderabad

7-9 Yrs

Not Disclosed

Hiring For Senior Database Administrator

Hyderabad / Secunderabad

5-10 Yrs

Not Disclosed

Software Developer

Panch Mahals

4-6 Yrs

Not Disclosed

HR Executive

Hyderabad / Secunderabad

1-2 Yrs

₹ 2.5-3.5 LPA

International Non voice |Gaming Support| Customer Service

Bangalore / Bengaluru

0-5 Yrs

₹ 2-4.5 LPA

Senior Team Lead

Hyderabad / Secunderabad

2-3 Yrs

Not Disclosed

International Non voice | Email & Chat | Gaming Support

Bangalore / Bengaluru

0-5 Yrs

₹ 2.25-4.5 LPA

Immediate Hiring For Quality Analyst (QA)

Hyderabad / Secunderabad

1-5 Yrs

₹ 1.5-4.5 LPA

Hiring For Customer Support Non voice Gaming Process

Bangalore / Bengaluru

1-5 Yrs

₹ 3-4.5 LPA

IntouchCX Salary FAQs

How much does IntouchCX pay per year?

The average IntouchCX salary ranges from approximately ₹1.8 Lakh to ₹2.1 Lakhs per year for a Executive Support Officer and ₹11 Lakhs to ₹24 Lakhs per year for a Senior Manager. Salary estimates are based on 62 IntouchCX salaries received from various employees of IntouchCX. IntouchCX employees rate the overall salary and benefits package 2.8/5 stars.

What is the highest salary in IntouchCX?

The highest-paying job at IntouchCX is a Senior Manager with a salary of ₹11 Lakhs to ₹24 Lakhs per year. The top 10% of employees earn more than ₹5.50 lakhs per year. The top 1% earn more than a whopping ₹15 lakhs per year.

What is the minimum salary in IntouchCX?

Minimum salary at IntouchCX depends on the role you are applying for. For Customer Service Executive the minimum salary is ₹1.7 Lakh to ₹4.5 Lakhs per year, and for Customer Support Executive the minimum salary is ₹1.5 Lakh to ₹4.8 Lakhs per year and so on.

What is the salary package for freshers in IntouchCX?

The average salary at IntouchCX for freshers varies from ₹1.6 Lakh to ₹2.2 Lakhs per year for ESO and ₹2.7 Lakhs to ₹4 Lakhs per year for Senior E Support Officer.

What is the notice period at IntouchCX in Pune?

According to AmbitionBox, 72% of the IntouchCX employees in Pune reported a notice period of 15 days or less, 16% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 25 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Average annual salary in IntouchCX , Pune is INR . Salary estimates are based on 62 IntouchCX latest salaries received from various employees of IntouchCX.