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IntouchCX Reviews

Updated 13 Mar, 2025
Overall Rating
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2.9/5
based on 1.9k reviews

Rating distribution

Category Ratings

2.8

Company culture

2.8

Work-life balance

2.8

Skill development

2.7

Salary

2.7

Work satisfaction

2.6

Job security

2.5

Promotions

What employees say about IntouchCX?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

52% employees reported

Rotational Shift

Rotational Shift

65% employees reported

Flexible timing

Flexible timing

48% employees reported

No travel

No travel

69% employees reported

Gender based rating

3.1
female

Rated by Women

582 reviews

2.9
male

Rated by Men

1.2k reviews

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1.9k reviews found

Sort by: Popular

Top IntouchCX Interview Questions

Q1. How important customers satisfaction means to you?
Q2. What is customer service, conversation with customer, tell about Hyderabad

Get interview-ready with top interview questions

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Q3. What are WFM tools you worked on
Q4. What do you know about ecommerce?
Q5. What do you know about customer service?

Read IntouchCX Reviews based on designations

2.9
 E Support Officer

 (231)

2.7
 Senior E Support Officer

 (102)

2.9
 Senior Consultant

 (49)

2.7
 Customer Support Executive

 (48)

3.0
 Team Lead

 (45)

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People also ask about IntouchCX

How is IntouchCX to work for?
IntouchCX is rated 2.9 out of 5, based on 1.9k reviews by employees on AmbitionBox. IntouchCX is known for Company culture which is rated at the top and given a rating of 2.8. However, Career growth is rated the lowest at 2.5 and can be improved. To know first hand how it is like to work at IntouchCX read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at IntouchCX?
According to AmbitionBox ratings, IntouchCX employees rate its salary and benefits as 2.7 out of 5. You can know more about IntouchCX Salaries at AmbitionBox
How is the work culture at IntouchCX?
Work culture is rated 2.8 at IntouchCX by 1.9k employees. While job security is rated 2.6 and work-life balance is rated 2.8 at IntouchCX. Read detailed reviews by employees of IntouchCX on AmbitionBox.
Is work from home available in IntouchCX?
According to AmbitionBox, 14% IntouchCX employees work from home permanently, 4% work from office 3 days/week, and 5% work from office 2 days/week (based on 295 AmbitionBox reviews in last 6 months).

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E Support Officer
1.3k salaries
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₹1.5 L/yr - ₹4.5 L/yr

Senior E Support Officer
620 salaries
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₹1.9 L/yr - ₹5 L/yr

Senior Consultant
316 salaries
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₹3 L/yr - ₹5.5 L/yr

Quality Analyst
260 salaries
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₹2 L/yr - ₹5.1 L/yr

Customer Support Executive
241 salaries
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₹1.5 L/yr - ₹4.8 L/yr

Explore more salaries
cab
Office cab/shuttle
121 total responses
freemeal
Free meal
8 total responses
retirement
Retirement benefits
2 total responses
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International/On-site exposure
2 total responses
+21 more benefits
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