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IntouchCX
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Filter reviews by IntouchCX Reviews
Overall Rating
based on 1.9k
reviews
22%
below industry's average
What employees say about IntouchCX?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
53% employees reported
Rotational Shift
65% employees reported
Flexible timing
48% employees reported
No travel
69% employees reported
View more detailed insights
Gender based rating
Rated by Women
575 reviews
Rated by Men
1.2k reviews
IntouchCX is rated
2.9 out of 5 stars on
AmbitionBox, based on 1.9k company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
...
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asked in
Senior E Support Officer interview
Q1. How important customers satisfaction means to you?
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Customer Service Associate interview
Q2. What is customer service, conversation with customer, tell about Hyderabad
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asked in
Customer Service Executive interview
Q4. What do you know about ecommerce?
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Career Advice
2w
a consultant
Hi Everyone,
I need your advice on selecting the right company. My top priorities are work-life balance and job security. Below are the offers I have:
Capgemini – 24 LPA (21.5 LPA Fixed + 2 LPA Variable)
Happiest Minds – 22.5 LPA (Fixed)
Experience: 8 Years
Which one to choose
Capgemini
0%
Happiest mind
0%
9 participants
.
poll closed
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People also ask about IntouchCX
Is IntouchCX a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 1.9k employee reviews, it's clear that most employees have a below average experience working at IntouchCX.
Company culture holds the highest rating at 2.8, while career growth is rated the lowest amongst all factors at 2.5.
Read reviews about
company culture
and
career growth
on AmbitionBox.
How does IntouchCX’s employee rating compare to the industry average?
IntouchCX's employee rating of 2.9 out of 5 is below the industry average of 3.7 out of 5 for companies within the BPO sector. This rating suggests that IntouchCX faces some challenges in employee satisfaction compared to its industry peers. It indicates that while IntouchCX performs relatively well, there may be specific areas where improvements could be made to better align with or exceed the industry standard.
Does IntouchCX pay their employees well?
According to AmbitionBox reviews, IntouchCX employees rate their salary and benefits at 2.7 out of 5, based on 1.9k reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about IntouchCX salaries
here
and to read reviews specifically about salary and benefits at IntouchCX,
click here
.
How is the work culture at IntouchCX?
Work culture at IntouchCX is rated 2.8 out of 5 by 1.9k employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at IntouchCX,
click here
.
How is the job security at IntouchCX?
Based on 1.9k reviews on AmbitionBox, IntouchCX employees rate job security at 2.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at IntouchCX. To read reviews about job security at IntouchCX,
click here
.
Is work from home available at IntouchCX?
According to AmbitionBox, 14% of IntouchCX employees work from home permanently, 53% work from the office, and 33% follow a hybrid model, based on 278 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance,
click here.
How do I get a job at IntouchCX?
To get a job at IntouchCX, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top IntouchCX interview questions and practice your responses to prepare thoroughly.
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IntouchCX Reviews by Locations
|
E Support Officer
1.3k
salaries
|  â‚ą1.5 L/yr - â‚ą4.5 L/yr |
|
Senior E Support Officer
614
salaries
| â‚ą1.9 L/yr - â‚ą5 L/yr |
|
Senior Consultant
314
salaries
| â‚ą3 L/yr - â‚ą5.5 L/yr |
|
Quality Analyst
261
salaries
| â‚ą2 L/yr - â‚ą5.1 L/yr |
|
Customer Support Executive
240
salaries
| â‚ą1.5 L/yr - â‚ą4.5 L/yr |
Explore more salaries
Office cab/shuttle
121 total
responses
Free meal
8 total
responses
Retirement benefits
2 total
responses
International/On-site exposure
2 total
responses
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