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3.0

based on 1.7k Reviews

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IntouchCX Reviews

based on 1.7k reviews
Updated 15 Dec, 2024

Overall Rating

3.0/5
How AmbitionBox ratings work?

Category Ratings

2.8

Skill development

2.8

Company culture

2.8

Work-Life balance

2.7

Salary & Benefits

2.7

Work Satisfaction

2.6

Job Security

2.5

Promotions/Appraisal

IntouchCX is rated 3.0 out of 5 stars on AmbitionBox, based on 1.7k company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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IntouchCX is rated 3.0 out of 5 stars on AmbitionBox, based on 1.7k company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Explore Reviews by Department

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3.1
 • 41 Reviews
3.1
 • 40 Reviews
2.9
 • 39 Reviews
3.2
 • 38 Reviews
2.6
 • 37 Reviews

1.7k reviews found

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Top IntouchCX Interview Questions

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Q1. How important customers satisfaction means to you?
View answers (4)
Q2. What are WFM tools you worked on
View answer (1)

Get interview-ready with top interview questions

View all 53 questions
Q3. What do you know about ecommerce?
View answers (58)
Q4. What do you know about customer service?
View answer (1)
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People also ask about IntouchCX

Is IntouchCX a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 1.7k employee reviews, it's clear that most employees have an average experience working at IntouchCX. Skill development holds the highest rating at 2.8, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about skill development and career growth on AmbitionBox.
Does IntouchCX pay their employees well?
According to AmbitionBox reviews, IntouchCX employees rate their salary and benefits at 2.7 out of 5, based on 1.7k reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about IntouchCX salaries here and to read reviews specifically about salary and benefits at IntouchCX, click here.
How is the work culture at IntouchCX?
Work culture at IntouchCX is rated 2.8 out of 5 by 1.7k employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at IntouchCX, click here.
How is the job security at IntouchCX?
Based on 1.7k reviews on AmbitionBox, IntouchCX employees rate job security at 2.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at IntouchCX. To read reviews about job security at IntouchCX, click here.
Is work from home available at IntouchCX?
According to AmbitionBox, 15% of IntouchCX employees work from home permanently, 60% work from the office, and 25% follow a hybrid model, based on 225 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at IntouchCX, click here.
How do I get a job at IntouchCX?
To get a job at IntouchCX, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top IntouchCX interview questions and practice your responses to prepare thoroughly.

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Work Policy at IntouchCX

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Workplace policy may vary based on Department, Designation and Location.

based on 225 reviews in last 6 months

Work from office

Work from office

60%
Hybrid

Hybrid

25%

Other hybrid work policies

16%

3 days/week from office

5%

2 days/week from office

4%

Permanent work from home

Permanent work from home

15%
Join IntouchCX We are IntouchCX. Where innovation meets industry.

Gender Based Ratings at IntouchCX

based on 1.7k reviews
3.2
Rated by 532 Women

Rated 3.0 for Skill Development and 3.0 for Work-Life Balance

women
2.9
Rated by 1.1k Men

Rated 2.8 for Skill Development and 2.8 for Company Culture

men

Working Days at IntouchCX

based on 1.7k reviews
Rotational Shift
64%
Monday to Friday
29%
Other
4%
Monday to Saturday
2%
Alternate Saturday off
1%

Work Timings at IntouchCX

based on 1.7k reviews
Flexible timing
Strict (5.30pm - 2.30am)
Strict (9am - 6pm)
48%
3%
3%
46% employees reported other strict timings

Shift Timings at IntouchCX

based on 1.7k reviews
Night shift
Day shift
54%
46%

Business Travel at IntouchCX

based on 1.7k reviews
No travel
69%
Within city
28%
Within country
2%
International travel
1%
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cab
Office cab/shuttle
121 total responses
freemeal
Free meal
8 total responses
retirement
Retirement benefits
2 total responses
onsite
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2 total responses
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