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IntouchCX Interview Questions, Process, and Tips
Updated
15 Dec 2024
Top IntouchCX Interview Questions and Answers
- Q1. How important customers satisfaction means to you?asked in Senior E Support Officer interview
- Q2. What are WFM tools you worked onasked in Senior Analyst interview
- Q3. What do you know about ecommerce?asked in Customer Service Executive interview
Popular Job Profiles
181 IntouchCX Interview Experiences
501 questions found
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Popular
Anonymous
Interview experience
Bad
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Self Intro and experience Add Answer
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Assessment Test Round (2 Questions)
- Q1. How your interaction will be between the customers based on the typical situations Add Answer
- Q2. Find out the error in the sentences based on grammar View Answers (1)
2
Essay Writing Round (2 Questions)
- Q1. Significance of cultural diversity Add Answer
- Q2. What you would prefer ?
a) Writing
b) Typing Add Answer
3
HR Round (2 Questions)
- Q1. Why did you leave your previous company? Add Answer
- Q2. What was your role and responsibilities in your previous company? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - It was well organised, and clear management.
Get interview-ready with top interview questions
AKHILA THRIKONA
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. How would manage 2 tasks at a time View Answers (1)
Rrrbaahubali
Interview experience
Bad
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Tell me about yourself? Add Answer
- Q2. Tell me about your previous company experience? Add Answer
IntouchCX interview questions for popular designations
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Walk-in and was interviewed in Apr 2024.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Self introduction Add Answer
2
HR Round (1 Question)
- Q1. Why you quit previous job Add Answer
Interview experience
Poor
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Feb 2024.
1 Interview Round
1
Assignment Round
Essay writing and english typing test
Interview Preparation Tips
Interview preparation tips for other job seekers - Stringent with salary. Horrible leave policy. No work life balance. Over exploitative nature. Not even a decent place to work at. Not a good company to work for.
Jobs at IntouchCX
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Feb 2024.
1 Interview Round
1
HR Round (5 Questions)
- Q1. Tell me about your self? Add Answer
- Q2. Ok,can you please tell me why do you have career gap what have you done in this time? Add Answer
- Q3. You have Any salary expectation Add Answer
- Q4. What is your higher education Add Answer
- Q5. Tell me about last weekend with your family members or friends Add Answer
Ravi Srivatsav
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (1 Question)
- Q1. Tell us about yourself Add Answer
Ravi Srivatsav
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Work experience Add Answer
- Q2. Skill sets and relevant experience Add Answer
3
One-on-one Round (1 Question)
- Q1. Service delivery Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Intouch CX is a great place to work. I worked here for 2 years and it was a very competitive experience, with lots of lessons learnt. My take away from here is that you have to consistently deliver and excel in your roles and responsibilities and that will pay off. It was truly a rewarding experience for me. Great HR team. Good paymasters.
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
No response
I applied via Walk-in and was interviewed in Feb 2024.
1 Interview Round
1
HR Round (3 Questions)
- Q1. Choose own topic tell any thing by own topic Add Answer
- Q2. Tell me about yourself self Add Answer
- Q3. What is bpo why choose bpo job Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just prepare interview question and answers hr look only your communication
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about IntouchCX?
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IntouchCX Interview FAQs
How many rounds are there in IntouchCX interview?
IntouchCX interview process usually has 2-3 rounds. The most common rounds in the IntouchCX interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for IntouchCX interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IntouchCX. The most common topics and skills that interviewers at IntouchCX expect are Customer Service, customer support, international bpo, International Voice Process and Semi Voice.
What are the top questions asked in IntouchCX interview?
How long is the IntouchCX interview process?
The duration of IntouchCX interview process can vary, but typically it takes about less than 2 weeks to complete.
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IntouchCX Interviews By Designations
- IntouchCX E Support Officer Interview Questions
- IntouchCX Customer Service Executive Interview Questions
- IntouchCX Senior E Support Officer Interview Questions
- IntouchCX Customer Support Executive Interview Questions
- IntouchCX Customer Service Associate Interview Questions
- IntouchCX Customer Service Representative Interview Questions
- IntouchCX Team Lead Interview Questions
- IntouchCX Chat and Email Support Executive Interview Questions
- Show more
Interview Questions for Popular Designations
- E Support Officer Interview Questions
- Customer Service Executive Interview Questions
- Senior E Support Officer Interview Questions
- Customer Support Executive Interview Questions
- Customer Service Associate Interview Questions
- Team Lead Interview Questions
- Customer Service Representative Interview Questions
- Analyst Interview Questions
- Show more
Interview Process at IntouchCX
based on 79 interviews in last 1 year
Interview experience
View more
People are getting interviews through
based on 124 IntouchCX interviews
Job Portal
Referral
WalkIn
Company Website
Recruitment Consultant
Campus Placement
37%
20%
19%
3%
3%
1%
17% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Join IntouchCX We are IntouchCX. Where innovation meets industry.
Interview Questions from Similar Companies
IntouchCX Reviews and Ratings
based on 1.7k reviews
Rating in categories
IntouchCX - Executive - Customer Support - International Voice Process (1-7 yrs)
1-7 Yrs
Not Disclosed
Hiring For international Chat Support (Non voice Process)
Hyderabad / Secunderabad
0-3 Yrs
₹ 2-4 LPA
|
E Support Officer
1.2k
salaries
|  ₹1.5 L/yr - ₹5 L/yr |
|
Senior E Support Officer
594
salaries
| ₹2 L/yr - ₹4.5 L/yr |
|
Senior Consultant
304
salaries
| ₹3 L/yr - ₹5.5 L/yr |
|
Quality Analyst
263
salaries
| ₹1.4 L/yr - ₹5.1 L/yr |
|
Team Lead
225
salaries
| ₹3 L/yr - ₹9 L/yr |
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