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IntouchCX Interview Questions, Process, and Tips
Updated
27 Mar 2025
Top IntouchCX Interview Questions and Answers
- Q1. If your app is crashed out on a phone, what will you do?
- Q2. What is Router, Modem, Mac address and WPA?
- Q3. What are the steps to find the IP address or Mac address in a computer?
IntouchCX Interview Experiences
Popular Designations
196 interviews found
Anonymous
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assessment Test
(2 Questions)
- Q1. How your interaction will be between the customers based on the typical situations
- Q2. Find out the error in the sentences based on grammar
- Ans.
Identify and correct grammar errors in sentences
Subject-verb agreement: The verb must agree with the subject in number and person.
Punctuation: Ensure correct usage of commas, periods, and other punctuation marks.
Word usage: Check for correct word choice and usage in the sentence.
Sentence structure: Ensure that the sentence is structured correctly and makes sense.
Tense consistency: Maintain consistency in the tense used
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Answered by
AI
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Round 2 - Essay Writing
(2 Questions)
- Q1. Significance of cultural diversity
- Q2. What you would prefer ? a) Writing b) Typing
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Add your answer
Round 3 - HR
(2 Questions)
- Q1. Why did you leave your previous company?
- Q2. What was your role and responsibilities in your previous company?
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Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - It was well organised, and clear management.
Non Voice Customer Support Executive Interview Questions asked at other Companies
Q1. If the sitution is going to be worst you are a leader of team who would you hnadle this.
View answer
(1)
AKHILA THRIKONA
Interview experience
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one
(1 Question)
- Q1. How would manage 2 tasks at a time
- Ans.
I would prioritize tasks based on deadlines and importance, create a schedule, and communicate with stakeholders.
Prioritize tasks based on deadlines and importance
Create a schedule to allocate time for each task
Communicate with stakeholders to manage expectations and seek support if needed
Answered by
AI
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Pricing Analyst Interview Questions asked at other Companies
Q1. What Are The Qualities That A Pricing Analyst Should Have?
View answer
(2)
Rrrbaahubali
Interview experience
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one
(2 Questions)
- Q1. Tell me about yourself?
- Q2. Tell me about your previous company experience?
Add your answer
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Customer Care Executive Interview Questions asked at other Companies
Q1. What would you do if you win 1billion dollar lottey?
View answer
(42)
Interview experience
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected
I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.
Round 1 - HR
(1 Question)
- Q1. Self introduction
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Round 2 - HR
(1 Question)
- Q1. Why you quit previous job
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Voice Process Executive Interview Questions asked at other Companies
Q1. How to solve a problem of customer
View answer
(7)
IntouchCX interview questions for popular designations
Interview experience
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.
Round 1 - Assignment
Essay writing and english typing test
Interview Preparation Tips
Interview preparation tips for other job seekers - Stringent with salary. Horrible leave policy. No work life balance. Over exploitative nature. Not even a decent place to work at. Not a good company to work for.
Customer Support Executive Interview Questions asked at other Companies
Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer
(22)
Get interview-ready with Top IntouchCX Interview Questions
Interview experience
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.
Round 1 - HR
(5 Questions)
- Q1. Tell me about your self?
- Q2. Ok,can you please tell me why do you have career gap what have you done in this time?
- Q3. You have Any salary expectation
- Q4. What is your higher education
- Q5. Tell me about last weekend with your family members or friends
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Cce Executive Interview Questions asked at other Companies
Q1. Why did you decide to switch your field from software to BPO?
View answer
(1)
Jobs at IntouchCX
Ravi Srivatsav
Interview experience
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR
(1 Question)
- Q1. Tell us about yourself
Add your answer
Associate Operations Manager Interview Questions asked at other Companies
Q1. How do you tackle a situation if there is a process movement and are being moved in a process which is totally new for you
View answer
(2)
Ravi Srivatsav
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one
(2 Questions)
- Q1. Work experience
- Q2. Skill sets and relevant experience
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Round 3 - One-on-one
(1 Question)
- Q1. Service delivery
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Interview Preparation Tips
Interview preparation tips for other job seekers - Intouch CX is a great place to work. I worked here for 2 years and it was a very competitive experience, with lots of lessons learnt. My take away from here is that you have to consistently deliver and excel in your roles and responsibilities and that will pay off. It was truly a rewarding experience for me. Great HR team. Good paymasters.
Associate Operations Manager Interview Questions asked at other Companies
Q1. How do you tackle a situation if there is a process movement and are being moved in a process which is totally new for you
View answer
(2)
Interview experience
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response
I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.
Round 1 - HR
(3 Questions)
- Q1. Choose own topic tell any thing by own topic
- Q2. Tell me about yourself self
- Q3. What is bpo why choose bpo job
Add your answer
Add your answer
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Interview Preparation Tips
Interview preparation tips for other job seekers - Just prepare interview question and answers hr look only your communication
Customer Service Executive Interview Questions asked at other Companies
Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer
(36)
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment
Chat assesment where questions are asked by hr and you need to answer it without grammer mistakes.
Round 2 - HR
(3 Questions)
- Q1. Basic interview questions
- Q2. What do you know about our company
- Q3. Where you want to see yourself in next 5 years
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Interview Preparation Tips
Interview preparation tips for other job seekers - Good decent salary
Senior E Support Officer Interview Questions asked at other Companies
Q1. How important customers satisfaction means to you?
View answer
(4)
Top trending discussions
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Interview Tips & Stories
2w
a senior software engineer
45 Days Into Notice & No Offers – What Should I Do?
I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!
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IntouchCX Interview FAQs
How many rounds are there in IntouchCX interview?
IntouchCX interview process usually has 2-3 rounds. The most common rounds in the IntouchCX interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for IntouchCX interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IntouchCX. The most common topics and skills that interviewers at IntouchCX expect are Customer Service, customer support, international bpo, International Voice Process and Non Voice Process.
What are the top questions asked in IntouchCX interview?
How long is the IntouchCX interview process?
The duration of IntouchCX interview process can vary, but typically it takes about less than 2 weeks to complete.
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IntouchCX Interviews By Designations
- IntouchCX E Support Officer Interview Questions
- IntouchCX Customer Service Executive Interview Questions
- IntouchCX Senior E Support Officer Interview Questions
- IntouchCX Customer Support Executive Interview Questions
- IntouchCX Customer Service Associate Interview Questions
- IntouchCX Chat and Email Support Executive Interview Questions
- IntouchCX Customer Service Representative Interview Questions
- IntouchCX Non Voice Customer Care Executive Interview Questions
- Show more
Interview Questions for Popular Designations
- E Support Officer Interview Questions
- Customer Service Executive Interview Questions
- Senior E Support Officer Interview Questions
- Customer Support Executive Interview Questions
- Customer Service Associate Interview Questions
- Chat and Email Support Executive Interview Questions
- Customer Service Representative Interview Questions
- Team Lead Interview Questions
- Show more
IntouchCX Interview Process
based on 194 interviews
Interview experience
View more
Interview Questions from Similar Companies
IntouchCX Reviews and Ratings
based on 1.9k reviews
Rating in categories
|
E Support Officer
1.3k
salaries
|  ₹1.5 L/yr - ₹4.5 L/yr |
|
Senior E Support Officer
620
salaries
| ₹2 L/yr - ₹4.9 L/yr |
|
Senior Consultant
344
salaries
| ₹3 L/yr - ₹5.5 L/yr |
|
Quality Analyst
256
salaries
| ₹2 L/yr - ₹5.1 L/yr |
|
Customer Support Executive
241
salaries
| ₹1.5 L/yr - ₹4.8 L/yr |
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