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IntouchCX Interview Questions, Process, and Tips
Updated
28 Feb 2025
Top IntouchCX Interview Questions and Answers
- Q1. How important customers satisfaction means to you?asked in Senior E Support Officer interview
- Q2. What is customer service, conversation with customer, tell about Hyderabadasked in Customer Service Associate interview
- Q3. What are WFM tools you worked onasked in Senior Analyst interview
IntouchCX Interview Experiences
Popular Designations
192 interviews found
Rrrbaahubali
Interview experience
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one
(2 Questions)
- Q1. Tell me about yourself?
- Q2. Tell me about your previous company experience?
Add your answer
Add your answer
Customer Care Executive Interview Questions asked at other Companies
Q1. What would you do if you win 1billion dollar lottey?
View answer
(39)
M. Kalyani
Interview experience
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected
I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.
Round 1 - HR
(1 Question)
- Q1. Self introduction
Add your answer
Round 2 - HR
(1 Question)
- Q1. Why you quit previous job
Add your answer
Voice Process Executive Interview Questions asked at other Companies
Q1. How to solve a problem of customer
View answer
(7)
IntouchCX Interview Questions and Answers for
Freshers
Interview experience
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.
Round 1 - Assignment
Essay writing and english typing test
Interview Preparation Tips
Interview preparation tips for other job seekers - Stringent with salary. Horrible leave policy. No work life balance. Over exploitative nature. Not even a decent place to work at. Not a good company to work for.
Customer Support Executive Interview Questions asked at other Companies
Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer
(21)
Interview experience
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.
Round 1 - HR
(5 Questions)
- Q1. Tell me about your self?
- Q2. Ok,can you please tell me why do you have career gap what have you done in this time?
- Q3. You have Any salary expectation
- Q4. What is your higher education
- Q5. Tell me about last weekend with your family members or friends
Add your answer
Add your answer
Add your answer
Add your answer
Add your answer
Cce Executive Interview Questions asked at other Companies
Q1. Why did you decide to switch your field from software to BPO?
View answer
(1)
IntouchCX interview questions for popular designations
Ravi Srivatsav
Interview experience
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR
(1 Question)
- Q1. Tell us about yourself
Add your answer
Associate Operations Manager Interview Questions asked at other Companies
Q1. How do you tackle a situation if there is a process movement and are being moved in a process which is totally new for you
View answer
(2)
Get interview-ready with Top IntouchCX Interview Questions
Ravi Srivatsav
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one
(2 Questions)
- Q1. Work experience
- Q2. Skill sets and relevant experience
Add your answer
Add your answer
Round 3 - One-on-one
(1 Question)
- Q1. Service delivery
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Intouch CX is a great place to work. I worked here for 2 years and it was a very competitive experience, with lots of lessons learnt. My take away from here is that you have to consistently deliver and excel in your roles and responsibilities and that will pay off. It was truly a rewarding experience for me. Great HR team. Good paymasters.
Associate Operations Manager Interview Questions asked at other Companies
Q1. How do you tackle a situation if there is a process movement and are being moved in a process which is totally new for you
View answer
(2)
Jobs at IntouchCX
Interview experience
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response
I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.
Round 1 - HR
(3 Questions)
- Q1. Choose own topic tell any thing by own topic
- Q2. Tell me about yourself self
- Q3. What is bpo why choose bpo job
Add your answer
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just prepare interview question and answers hr look only your communication
Customer Service Executive Interview Questions asked at other Companies
Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer
(36)
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment
Chat assesment where questions are asked by hr and you need to answer it without grammer mistakes.
Round 2 - HR
(3 Questions)
- Q1. Basic interview questions
- Q2. What do you know about our company
- Q3. Where you want to see yourself in next 5 years
Add your answer
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good decent salary
Senior E Support Officer Interview Questions asked at other Companies
Q1. How important customers satisfaction means to you?
View answer
(4)
Swami 9542
Interview experience
Average
Difficulty level
-
Process Duration
-
Result
Selected
Round 1 - Coding Test
Java, python, r, powerbi
Round 2 - Group Discussion
About powerbi, they have conducted.....
Data Analyst Interview Questions asked at other Companies
Q1. Suppose there is a room in the office and X people enter room throughout the day, Y people leave throughout the day [continuously people are entering the room, some are staying there, and rest are going out] .. so tell me the code to calcul...
read more
View answer
(11)
srikanth nani
Interview experience
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.
Round 1 - One-on-one
(1 Question)
- Q1. Tell me about yourself
Add your answer
Customer Service Associate Interview Questions asked at other Companies
Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer
(39)
Top trending discussions
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Interview Tips & Stories
4d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours...
read more
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IntouchCX Interview FAQs
How many rounds are there in IntouchCX interview?
IntouchCX interview process usually has 2-3 rounds. The most common rounds in the IntouchCX interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for IntouchCX interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IntouchCX. The most common topics and skills that interviewers at IntouchCX expect are Customer Service, customer support, international bpo, International Voice Process and Non Voice Process.
What are the top questions asked in IntouchCX interview?
How long is the IntouchCX interview process?
The duration of IntouchCX interview process can vary, but typically it takes about less than 2 weeks to complete.
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IntouchCX Interviews By Designations
- IntouchCX E Support Officer Interview Questions
- IntouchCX Customer Service Executive Interview Questions
- IntouchCX Senior E Support Officer Interview Questions
- IntouchCX Customer Support Executive Interview Questions
- IntouchCX Customer Service Associate Interview Questions
- IntouchCX Non Voice Customer Care Executive Interview Questions
- IntouchCX Chat and Email Support Executive Interview Questions
- IntouchCX Chat Support Executive Interview Questions
- Show more
Interview Questions for Popular Designations
- E Support Officer Interview Questions
- Customer Service Executive Interview Questions
- Senior E Support Officer Interview Questions
- Customer Support Executive Interview Questions
- Customer Service Associate Interview Questions
- Team Lead Interview Questions
- Chat and Email Support Executive Interview Questions
- Chat Support Executive Interview Questions
- Show more
IntouchCX Interview Process
based on 190 interviews
Interview experience
View more
Interview Questions from Similar Companies
IntouchCX Reviews and Ratings
based on 1.9k reviews
Rating in categories
|
E Support Officer
1.3k
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Senior E Support Officer
620
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Senior Consultant
316
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Quality Analyst
260
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Support Executive
241
salaries
| ₹0 L/yr - ₹0 L/yr |
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