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IntouchCX Interview Questions, Process, and Tips
Updated
27 Mar 2025
Top IntouchCX Interview Questions and Answers
- Q1. If your app is crashed out on a phone, what will you do?
- Q2. What is Router, Modem, Mac address and WPA?
- Q3. What are the steps to find the IP address or Mac address in a computer?
IntouchCX Interview Experiences
Popular Designations
196 interviews found
Anonymous
Interview experience
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR
(2 Questions)
- Q1. In which role do we have vacancy semi voice or the voice
- Q2. Non voice like backend executive
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - If your take the online interview I am ready take or else face to face
Customer Support Executive Interview Questions asked at other Companies
Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer
(22)
Interview experience
Poor
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Jun 2023. There were 3 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test
Tell me about your self in 30 to 40 words
Round 3 - Typing Test
(3 Questions)
- Q1. They checking the type test how much you in speed in typing
- Q2. They asked several questions do you join this company now immediately, how much salary expected ,
- Q3. They Will see how your communicating with others
Add your answer
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - After completion of 3 months in this company not worth to work in this company and they Will treat you like meachines , for going short breaks and lunch also they Will say no slots
Senior Customer Support Executive Interview Questions asked at other Companies
Q1. Tell me a time when you have delivered exception experience to a customer?
View answer
(1)
Interview experience
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Apr 2023. There were 4 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR
(2 Questions)
- Q1. Communication test
- Q2. Just a minute session on any topic of our choice
Add your answer
Add your answer
Round 3 - Technical
(2 Questions)
- Q1. Typing speed test
- Q2. Grammar and punctuation check
Add your answer
Add your answer
Round 4 - One-on-one
(2 Questions)
- Q1. Self introduction
- Q2. Why should we hire you?
Add your answer
Add your answer
Interview Preparation Tips
Topics to prepare for IntouchCX International Voice Process Executive interview:
- customer support
- international bpo
International Voice Process Executive Interview Questions asked at other Companies
Q1. What is inbound and outbound calls?
View answer
(2)
Akhilandeswari
Interview experience
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed before Dec 2023. There were 2 interview rounds.
Round 1 - Aptitude Test
Related to grammer and aptitude
Round 2 - HR
(1 Question)
- Q1. Salary and shifts
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - If you are ok with night shifts then chose this company otherwise please away from this company
Customer Service Associate Interview Questions asked at other Companies
Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer
(40)
IntouchCX interview questions for popular designations
Interview experience
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Company Website and was interviewed in Nov 2023. There were 3 interview rounds.
Round 1 - Group Discussion
You have to speak on a given topic for cauple of minute
Round 2 - Aptitude Test
Numerical reasoning and verbal reasoning
Round 3 - Case Study
Problem solving and communication skills
Interview Preparation Tips
Interview preparation tips for other job seekers - Research companies , tailor resume , practice interview and confidence
Non Voice Customer Support Executive Interview Questions asked at other Companies
Q1. If the sitution is going to be worst you are a leader of team who would you hnadle this.
View answer
(1)
Get interview-ready with Top IntouchCX Interview Questions
Interview experience
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one
(3 Questions)
- Q1. Self introduction
- Q2. About ur hobbies
- Q3. Brief any recently watched movie in English
- Ans.
I recently watched the movie 'Inception'.
Directed by Christopher Nolan
Genre: Science fiction, Action, Thriller
Starring Leonardo DiCaprio, Joseph Gordon-Levitt, Ellen Page
The movie explores the concept of shared dreaming and subconscious manipulation
Inception received critical acclaim and was a commercial success
Add your answer
Add your answer
Answered by
AI
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Interview Preparation Tips
Interview preparation tips for other job seekers - Need fast typing and good at english
E Support Officer Interview Questions asked at other Companies
Q1. what do think about women's education?
View answer
(1)
Jobs at IntouchCX
Ramkumar Eda
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion
First they'll give you any topic based upon the situation
Round 2 - Assignment
Random topics,so we need to type the answer for their questions
Interview Preparation Tips
Interview preparation tips for other job seekers - Well prepared is the key
Non Voice Process Associate Interview Questions asked at other Companies
Q1. Tell about Computer special keys and there functions
View answer
(2)
sk shabbir
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR
(2 Questions)
- Q1. Self introduction
- Q2. Roles and responsibilities
Add your answer
Add your answer
Process Associate Interview Questions asked at other Companies
Q1. How will you explain a red colour (or any colour) to a person who is blind since his or her birth?
View answer
(22)
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one
(3 Questions)
- Q1. About your self
- Q2. And future gold
- Q3. Presentworking details
Add your answer
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good
Data Entry Operator Interview Questions asked at other Companies
Q1. What is skills matrix of Return center Department?
View answer
(45)
Rachana MS
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one
(1 Question)
- Q1. Tell me about your self
Add your answer
Customer Service Executive Interview Questions asked at other Companies
Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer
(36)
Top trending discussions
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Interview Tips & Stories
2w
a senior software engineer
45 Days Into Notice & No Offers – What Should I Do?
I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!
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IntouchCX Interview FAQs
How many rounds are there in IntouchCX interview?
IntouchCX interview process usually has 2-3 rounds. The most common rounds in the IntouchCX interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for IntouchCX interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IntouchCX. The most common topics and skills that interviewers at IntouchCX expect are Customer Service, customer support, international bpo, International Voice Process and Non Voice Process.
What are the top questions asked in IntouchCX interview?
How long is the IntouchCX interview process?
The duration of IntouchCX interview process can vary, but typically it takes about less than 2 weeks to complete.
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IntouchCX Interviews By Designations
- IntouchCX E Support Officer Interview Questions
- IntouchCX Customer Service Executive Interview Questions
- IntouchCX Senior E Support Officer Interview Questions
- IntouchCX Customer Support Executive Interview Questions
- IntouchCX Customer Service Associate Interview Questions
- IntouchCX Chat and Email Support Executive Interview Questions
- IntouchCX Customer Service Representative Interview Questions
- IntouchCX Non Voice Customer Care Executive Interview Questions
- Show more
Interview Questions for Popular Designations
- E Support Officer Interview Questions
- Customer Service Executive Interview Questions
- Senior E Support Officer Interview Questions
- Customer Support Executive Interview Questions
- Customer Service Associate Interview Questions
- Chat and Email Support Executive Interview Questions
- Customer Service Representative Interview Questions
- Team Lead Interview Questions
- Show more
IntouchCX Interview Process
based on 194 interviews
Interview experience
View more
Interview Questions from Similar Companies
IntouchCX Reviews and Ratings
based on 1.9k reviews
Rating in categories
|
E Support Officer
1.3k
salaries
|  ₹1.5 L/yr - ₹4.5 L/yr |
|
Senior E Support Officer
620
salaries
| ₹2 L/yr - ₹4.9 L/yr |
|
Senior Consultant
344
salaries
| ₹3 L/yr - ₹5.5 L/yr |
|
Quality Analyst
256
salaries
| ₹2 L/yr - ₹5.1 L/yr |
|
Customer Support Executive
241
salaries
| ₹1.5 L/yr - ₹4.8 L/yr |
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