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IntouchCX
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IntouchCX Interview Questions, Process, and Tips
Top IntouchCX Interview Questions and Answers
- Q1. If your app is crashed out on a phone, what will you do?
- Q2. What is Router, Modem, Mac address and WPA?
- Q3. What are the steps to find the IP address or Mac address in a computer?
IntouchCX Interview Experiences
196 interviews found
Swami 9542
Selected
Java, python, r, powerbi
About powerbi, they have conducted.....
Data Analyst Interview Questions asked at other Companies
srikanth nani
Selected
I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.
(1 Question)
- Q1. Tell me about yourself
Customer Service Associate Interview Questions asked at other Companies
Anonymous
(2 Questions)
- Q1. Team Management
- Q2. Metrics and SLA
Assistant Team Leader Interview Questions asked at other Companies
(1 Question)
- Q1. Tell me about yourself
Yes Premier Relationship Manager Interview Questions asked at other Companies
IntouchCX interview questions for popular designations
gampa shreya
Selected
I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.
(1 Question)
- Q1. What is the reason to attend the interview in intouchcx
Associate Voice Interview Questions asked at other Companies
Get interview-ready with Top IntouchCX Interview Questions
Selected
I applied via LinkedIn and was interviewed in Apr 2023. There were 5 interview rounds.
General Aptitude and Communication Test
Excel and Workforce Management Technical test
(3 Questions)
- Q1. Workload Calculations
- Q2. Schedule Tools such as IEX, Calabrio, Verint
- Q3. Realtime scenrios
(2 Questions)
- Q1. Realtime Scenrios
- Q2. No other questions, Explained Job Description
Interview Preparation Tips
- Real Time Analysis
- call center
Jobs at IntouchCX
JYOTHI SAHU
Selected
I applied via Referral and was interviewed in Sep 2023. There were 5 interview rounds.
(1 Question)
- Q1. About my experience skills and expected salary
(1 Question)
- Q1. Online assessment
(1 Question)
- Q1. About core related like SLA, occupancy,ASA, AHT, excel etc
(1 Question)
- Q1. Salary discussion
Interview Preparation Tips
I applied via Walk-in and was interviewed in Sep 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Speak for 1 minutes on your desired topic?
- Q2. Choose one topic of your choice and be prepared before the interview.
Interview Preparation Tips
Non Voice Customer Care Executive Interview Questions asked at other Companies
Selected
I applied via Walk-in and was interviewed before Aug 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Self introduction
- Q2. What do you know About customer service
- Ans.
Customer service involves providing assistance and support to customers before, during, and after a purchase.
Customer service is all about meeting the needs and expectations of customers.
It involves actively listening to customers, addressing their concerns, and finding solutions to their problems.
Good customer service can lead to customer satisfaction, loyalty, and repeat business.
Examples: answering phone calls, resp...
Typing test & chat assessment will be there
Interview Preparation Tips
Customer Service Representative 1 Interview Questions asked at other Companies
Selected
I applied via Walk-in and was interviewed in Jan 2024. There were 2 interview rounds.
General aptitude test
(1 Question)
- Q1. Why do you wanna start your career in bpo?
Customer Agent Interview Questions asked at other Companies
Top trending discussions
IntouchCX Interview FAQs
The duration of IntouchCX interview process can vary, but typically it takes about less than 2 weeks to complete.
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IntouchCX Interviews By Designations
- IntouchCX E Support Officer Interview Questions
- IntouchCX Customer Service Executive Interview Questions
- IntouchCX Senior E Support Officer Interview Questions
- IntouchCX Customer Support Executive Interview Questions
- IntouchCX Customer Service Associate Interview Questions
- IntouchCX Chat and Email Support Executive Interview Questions
- IntouchCX Customer Service Representative Interview Questions
- IntouchCX Non Voice Customer Care Executive Interview Questions
- Show more
Interview Questions for Popular Designations
- E Support Officer Interview Questions
- Customer Service Executive Interview Questions
- Senior E Support Officer Interview Questions
- Customer Support Executive Interview Questions
- Customer Service Associate Interview Questions
- Chat and Email Support Executive Interview Questions
- Customer Service Representative Interview Questions
- Team Lead Interview Questions
- Show more
IntouchCX Interview Process
based on 194 interviews
Interview experience
Interview Questions from Similar Companies
IntouchCX Reviews and Ratings
based on 1.9k reviews
Rating in categories
|
E Support Officer
1.3k
salaries
|  ₹1.5 L/yr - ₹4.5 L/yr |
|
Senior E Support Officer
620
salaries
| ₹2 L/yr - ₹4.9 L/yr |
|
Senior Consultant
344
salaries
| ₹3 L/yr - ₹5.5 L/yr |
|
Quality Analyst
256
salaries
| ₹2 L/yr - ₹5.1 L/yr |
|
Customer Support Executive
241
salaries
| ₹1.5 L/yr - ₹4.8 L/yr |
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