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IntouchCX Associate Voice Interview Questions and Answers

Updated 16 Mar 2024

IntouchCX Associate Voice Interview Experiences

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Coding Test 

Python development, coding etc needed

Round 2 - Aptitude Test 

Mathematics and probability and much more

Interview Preparation Tips

Interview preparation tips for other job seekers - Niceee
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Simple introduction
  • Q2. Where did you spend the night
  • Q3. Why you want to join

Interview Preparation Tips

Interview preparation tips for other job seekers - Typing and English
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Depends on our resume and self introduction.
  • Q2. Self introduction
  • Q3. Previous company position related
  • Q4. Why you left that company
Round 3 - Aptitude Test 

Maths related and typing test

Round 4 - Behavioral 

(1 Question)

  • Q1. Related to previous company

I applied via Walk-in and was interviewed in Feb 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Questions were common like you can get it on Google study that only ,why Teleperformance? Why you? your future with us? Strength, weakness,'Myself'(must learn it as every one will ask even after getting j...
  • Ans. Get it from google easy word no need to use difficult or very advance level englishh be slow and steady most important think is accuracy, fluency, communication skill(confident,body lang,expresions) don't be 'patel' 'dada' but be confident and fresh .he should feel like your intrested and confident on yourself.
  • Answered by 35,A,12th Danish Khan
Round 3 - Technical 

(2 Questions)

  • Q1. This one will be on call same questions asked on one-on-one interview. But yo check your voice modulation ,Say about mumbai or anything your interested and abiut it for 1 min.
  • Q2. Same as one-on-one , and about 1 min composition keep it simple imfortive i used google as no one was in the room but the interview caught me , i lied and said i learned as i am still sudent so do not do t...
Round 4 - Technical 

(2 Questions)

  • Q1. Traner will help you with evry thing for this round you have to clear first 3 ...it will happen after training like for me it was around 14 days (you get paid for the training time unlike some other compan...
  • Q2. Ps: this was most difficult ,bjt study hard in training.

Interview Preparation Tips

Topics to prepare for Teleperformance Associate Voice interview:
  • Advanced Excel
  • English Typing
Interview preparation tips for other job seekers - Be confident don't let your guard down try to make good friends small group is enough but loyal as they are going to put good word fir you to seniors and best of luck
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What have you done since completing your graduation?
  • Q2. Nothing he didn't asked anything because this interview is just a formality to him

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a very disappointing experience. They only provide jobs to individuals who come with recommendations or from affluent families. I carefully observed that the HR was asking questions, and after receiving the answers, he set the resumes of certain candidates aside. In contrast, two candidates who might have come with recommendations did not answer well, yet he placed their resumes in a different pile. Ultimately, he selected those two candidates only. They are taking advantage of us and wasting our time, so please do not apply for this job; don't waste your time and money.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Dec 2023. There were 16 interview rounds.

Round 1 - Group Discussion 

A Group discussion, often abbreviated as GD,is a popular evaluation technique Used by employers during the recruitment process. It is a structured conversion involving a group of individuals usually between 6 to 15 participants, who gather to discuss a specific topic or problem.

Round 2 - Aptitude Test 

An aptitude test is an exam Used to determine an individual's skill or propensity to succeed in a given activity, Aptitude test assume that individuals have inherent strengths and weaknesses and have an natural inclination toward success or failur in specific areas based on their innate characteristics.

Round 3 - Assignment 

An assignment is a task that someone in authority has asked you to do.the word assignment is just the noun form of the common verb assign,which you use when you want to give someone a duty or a job.when you assign something, that something is called an assignment.

Round 4 - Coding Test 

Coding test are assessment that are designed to evaluate a developers coding skills and aptitude. They can be Used in a variety of situations, such as during the hiring process for a new job,as part of a professional certification program,or as a way to assess the current skill level of a developer.

Round 5 - Case Study 

A case study is an in-depth research design that primarily uses a qualitative methodology but sometimes includes quantitative methodology. Used to examine an identifiable problem confirmed through research.

Round 6 - HR 

(5 Questions)

  • Q1. Why are you interested in this job ?
  • Ans. It'an honor and a privilege to work for an established company ilke yours As I researched the job opening you have I realized.Through this Job, I can showcase my technical skills to help the company's development.
  • Answered by Ragireddy Priyanka
  • Q2. What are your strength?
  • Ans. My time management skills are exceptional And I'm well -organised, efficient, And systematic I enjoy expelling at my job.
  • Answered by Ragireddy Priyanka
  • Q3. Why did you leave your last Job?
  • Ans. It's a professional shift. I've gained much form my last Job, but now I'm seeking new challenges to expand my perspectives and gain an entirely new set of skills.
  • Answered by Ragireddy Priyanka
  • Q4. Would you like to work overtime Or odd hours?
  • Ans. I understand that putting extra effort impacts the company's development, so I'm happy . If it means I'm contributing to the company I'll be glad to contributes.
  • Answered by Ragireddy Priyanka
  • Q5. Tell me about a time when you were Not satisfied with your performance?
Round 7 - Case Study 

A case study is an in -depth research design that primarily uses a qualitative methodology but sometimes includes qualitative methodology. Used to examine an identifiable problem confirmed through research.

Round 8 - Aptitude Test 

An aptitude test is an exam Used to determine an individual's skill Or propensity to succeed in a given activity. Aptitude test assume that individuals have inherent strengths and weaknesses and have a natural inclination toward success Or failure in specific areas based on their innate characteristics.

Round 9 - Group Discussion 

The primary goal of a group discussion is to assess a candidate's ability to communicate, collaborate, and present their ideals effectively within a group setting.

Round 10 - Coding Test 

Coding test are assessments that are designed to evaluate a developers coding skills and aptitude. They can be Used in a variety of situations, such as during the hiring process for a new Job, as part of a professional certification program Or as a way to assess the current skill level of a developers.

Round 11 - Assignment 

An assignment is a task that someone in authority has asked you to do. Word assignment is just the noun form of the common verb assign, which you use when you want to give someone a duty Or a Job. When you assign something, that something is called an assignment.

Round 12 - Case Study 

A case study is an in -depth research design that primarily uses a qualitative methodology but sometimes includes qualitative methodology. Used to examine an identifiable problem confirmed through research.

Round 13 - Coding Test 

Coding test are assessment that are designed to evaluation a developers coding skills and aptitude. They can be Used in a variety of situations, such as during the hiring process for a new Job, as part of a professional certification program, Or as a to assess the current skill level of a developers.

Round 14 - Assignment 

An assignment is a task that someone in authority has asked you to do. the word assignment is just the noun form of the common verb assign, which you use when you want to give someone a duty Or a job. When you assign something, that something is called an assignment.

Round 15 - Case Study 

A case study is an in -depth research design that primarily uses a qualitative methodology but sometimes includes qualitative methodology. Used to examine an identifiable problem confirmed through research.

Round 16 - Coding Test 

Coding test are assessments that are designed to evaluate a developers coding skills and aptitude. They can be Used in a variety of situations, such as during the hiring process for a new Job, as part of a professional certification program, Or as a way to assess the current skill level of a developers.

Interview Preparation Tips

Interview preparation tips for other job seekers - Identify your passion and strengths -knowing what you're passionate about and what you excel in will help you narrow down your job search and find a role that aliens with your interests and skills.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(3 Questions)

  • Q1. Online education
  • Q2. About family background
  • Q3.  They tell to explain product
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Oct 2023. There were 4 interview rounds.

Round 1 - Aptitude Test 

Basic harver test it is very easy

Round 2 - One-on-one 

(1 Question)

  • Q1. Asking about self and one topic
Round 3 - One-on-one 

(1 Question)

  • Q1. Salary discussion
Round 4 - Versant 

(1 Question)

  • Q1. Exam a smalla exam

Interview Preparation Tips

Interview preparation tips for other job seekers - I am not selected 😭
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What's that in your hand?
  • Ans. 

    It's a pen.

    • It's a black pen with a silver clip.

    • I use it for taking notes during interviews.

    • It has a comfortable grip for writing.

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. Chatting with AI
Round 3 - Aptitude Test 

Mathematics and Comprehension

Round 4 - HR 

(2 Questions)

  • Q1. Hello! How do you do?
  • Q2. How good are you in your workspace?
Round 5 - Document verification 

(1 Question)

  • Q1. Can you mail us your documents for verification?
  • Ans. 

    Yes, I can mail my documents for verification.

    • I am able to mail my documents for verification.

    • I will ensure all necessary documents are included in the mail.

    • I can provide tracking information if needed.

  • Answered by AI
Round 6 - Training 

(1 Question)

  • Q1. Can you tell me about yourself to me and the team as well?
Round 7 - Group Discussion 

It Was informative and sensitive so I cannot share it, as per the HIPPA regulations . 🙏

Round 8 - Assignment 

It was a fun activity. And I still feel proud to have been a part of the entire team's success in winning that round.

Round 9 - Coding Test 

I apologize for not sharing those details.

Round 10 - Test for endurance and patience 

(1 Question)

  • Q1. This too shall pass

Interview Preparation Tips

Interview preparation tips for other job seekers - Have courage and Be kind 🙏

IntouchCX Interview FAQs

How many rounds are there in IntouchCX Associate Voice interview?
IntouchCX interview process usually has 1 rounds. The most common rounds in the IntouchCX interview process are HR.

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₹1.8 L/yr - ₹3.5 L/yr
7% more than the average Associate Voice Salary in India
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