Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by IntouchCX Team. If you also belong to the team, you can get access from here

IntouchCX Verified Tick

Compare button icon Compare button icon Compare
2.9

based on 1.9k Reviews

Play video Play video Video summary

Filter interviews by

IntouchCX Customer Agent Interview Questions and Answers

Updated 6 Feb 2024

IntouchCX Customer Agent Interview Experiences

1 interview found

Customer Agent Interview Questions & Answers

user image Anonymous

posted on 6 Feb 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

General aptitude test

Round 2 - HR 

(1 Question)

  • Q1. Why do you wanna start your career in bpo?
    • Add your answer

Top trending discussions

View All
Interview Tips & Stories
2w
gandalfthepurple
Verified Icon
·
works at
MicroEnergy Credits, Corp.
SQL and Python Interview Tips needed ASAP!
My SQL and Python technical round is in 3 days and I need a list of important topics to practice for Python. I have worked on NumPy and Pandas libraries at my current workplace. Need an exhaustive list of topics that you guys have been asked in DA/BA role interviews. The interview is for a Big4 company. Any help is much appreciated!
Got a question about IntouchCX?
Ask anonymously on communities.

Interview questions from similar companies

Customer Agent Interview Questions & Answers

Alorica user image Anonymous

posted on 19 Dec 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jun 2023. There were 4 interview rounds.

Round 1 - Harver assessment 

(1 Question)

  • Q1. Online assessment on phone
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer
Round 3 - Group Discussion 

Talk about any particular topic

Round 4 - Versant 

(1 Question)

  • Q1. Voice and fluency test on computer
    • Add your answer

Customer Agent Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 23 Jun 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

There is a assessment where they check our grammar or typing test

Round 3 - HR 

(2 Questions)

  • Q1. They ask about you and your previous company
    • Add your answer
  • Q2. Test your English so they can ask easy on any topic like daily routine
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The environment was pretty good
Learning and developments program are amazing.
Work culture is very friendly.

Customer Agent Interview Questions & Answers

Teleperformance user image Anonymous

posted on 3 Jul 2022

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. About yourself and some computer skills
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Wetting some English sentences
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while speaking with HR and don't be nervous

Senior Customer Service Agent Interview Questions & Answers

iQor Global Services user image Anonymous

posted on 18 Feb 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
2-4 weeks
Result
No response

I applied via Approached by Company and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Where are you from
    • Add your answer
  • Q2. What is your favourite passtime
    • Add your answer
  • Q3. Why do you want to join iqor.
    • Add your answer
  • Q4. What you did last Sunday
    • Add your answer
  • Q5. Tell me something about yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't waste your time applying for jobs in iqor. They don't value candidates and don't give feedback even. The manager of recruitment in Noida is I'll mannered and behaves very badly like we are servant to the person.

Agent Interview Questions & Answers

TELUS Digital user image Anonymous

posted on 7 Aug 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. 1. Brief introduction 2. How was your day
    • Add your answer
Round 3 - Aptitude Test 

1. Jumble words
2. Listening round

Round 4 - One-on-one 

(1 Question)

  • Q1. 1. Introduction 2. About your weekend 3. Description of pictures
    • Add your answer

Agent Interview Questions & Answers

Foundever user image Anonymous

posted on 10 Apr 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Why the call center industry?
    • Add your answer

Customer Service Agent Interview Questions & Answers

TTEC India user image Anonymous

posted on 18 Nov 2022

I applied via LinkedIn and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Working background so be prepared. It will be 30 mins interview
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Discussion about previous experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be true to yourself and there will be case scenario questions too

Collection Agent Interview Questions & Answers

R1 RCM user image Anonymous

posted on 24 Jun 2021

I applied via Recruitment Consultant and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why do you want to join in R1
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - First of all should prepare for the interview and also have to go through about the company description. Well, some may be similar but some may not. Should have confident, all you got to do is just say what you know.

Customer Agent Interview Questions & Answers

Alorica user image Anonymous

posted on 19 Dec 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jun 2023. There were 4 interview rounds.

Round 1 - Harver assessment 

(1 Question)

  • Q1. Online assessment on phone
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer
Round 3 - Group Discussion 

Talk about any particular topic

Round 4 - Versant 

(1 Question)

  • Q1. Voice and fluency test on computer
    • Add your answer
More about working at IntouchCX

IntouchCX Interview FAQs

How many rounds are there in IntouchCX Customer Agent interview?
IntouchCX interview process usually has 2 rounds. The most common rounds in the IntouchCX interview process are Aptitude Test and HR.

Tell us how to improve this page.

IntouchCX Interviews By Designations

Interview Questions for Popular Designations

IntouchCX Customer Agent Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.4k Interviews
Infosys Interview Questions
3.6
 • 7.6k Interviews
Wipro Interview Questions
3.7
 • 5.6k Interviews
Capgemini Interview Questions
3.7
 • 4.8k Interviews
Tech Mahindra Interview Questions
3.5
 • 3.8k Interviews
HCLTech Interview Questions
3.5
 • 3.8k Interviews
Genpact Interview Questions
3.8
 • 3.1k Interviews
Teleperformance Interview Questions
3.9
 • 1.8k Interviews
Concentrix Corporation Interview Questions
3.8
 • 1.6k Interviews
WNS Interview Questions
3.4
 • 980 Interviews
View all
IntouchCX Customer Agent Salary
based on 5 salaries
₹2 L/yr - ₹2.2 L/yr
22% less than the average Customer Agent Salary in India
View more details

IntouchCX Customer Agent Reviews and Ratings

based on 1 review

1.0/5

Rating in categories

2.0

Skill development

2.0

Work-life balance

2.0

Salary

1.0

Job security

1.0

Company culture

1.0

Promotions

1.0

Work satisfaction

Explore 1 Review and Rating
IntouchCX Salaries in India
E Support Officer
1.3k salaries
unlock blur

₹1.5 L/yr - ₹4.5 L/yr

Senior E Support Officer
609 salaries
unlock blur

₹1.9 L/yr - ₹5 L/yr

Senior Consultant
316 salaries
unlock blur

₹3 L/yr - ₹9.2 L/yr

Quality Analyst
262 salaries
unlock blur

₹2 L/yr - ₹5.1 L/yr

Customer Support Executive
237 salaries
unlock blur

₹1.5 L/yr - ₹4.8 L/yr

Explore more salaries
Compare IntouchCX with

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare

Foundever

3.6
Compare

Wipro

3.7
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview