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IntouchCX Customer Agent Interview Questions and Answers

Updated 6 Feb 2024

IntouchCX Customer Agent Interview Experiences

1 interview found

Customer Agent Interview Questions & Answers

user image Anonymous

posted on 6 Feb 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

General aptitude test

Round 2 - HR 

(1 Question)

  • Q1. Why do you wanna start your career in bpo?
    • Add your answer

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Interview Tips & Stories
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honestword
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Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Interview questions from similar companies

Customer Agent Interview Questions & Answers

Alorica user image Anonymous

posted on 19 Dec 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jun 2023. There were 4 interview rounds.

Round 1 - Harver assessment 

(1 Question)

  • Q1. Online assessment on phone
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer
Round 3 - Group Discussion 

Talk about any particular topic

Round 4 - Versant 

(1 Question)

  • Q1. Voice and fluency test on computer
    • Add your answer

Customer Agent Interview Questions & Answers

Teleperformance user image Anonymous

posted on 3 Jul 2022

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. About yourself and some computer skills
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Wetting some English sentences
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while speaking with HR and don't be nervous

Collection Agent Interview Questions & Answers

iQor Global Services user image Anonymous

posted on 24 Jun 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Job roles and responsibilities of last job
    • Add your answer
  • Q2. What is your strengths and weaknesses
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Agent Interview Questions & Answers

TELUS Digital user image Anonymous

posted on 7 Aug 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. 1. Brief introduction 2. How was your day
    • Add your answer
Round 3 - Aptitude Test 

1. Jumble words
2. Listening round

Round 4 - One-on-one 

(1 Question)

  • Q1. 1. Introduction 2. About your weekend 3. Description of pictures
    • Add your answer

Agent Interview Questions & Answers

Foundever user image Anonymous

posted on 10 Apr 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Why the call center industry?
    • Add your answer

Customer Service Agent Interview Questions & Answers

Etech Global Services user image Jenny Benoy

posted on 6 Mar 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What are your aspirations?
    • Add your answer
  • Q2. Why did you choose Etech?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be honest while giving your answers and don’t fake it

Customer Service Agent Interview Questions & Answers

TTEC India user image Anonymous

posted on 18 Nov 2022

I applied via LinkedIn and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Working background so be prepared. It will be 30 mins interview
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Discussion about previous experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be true to yourself and there will be case scenario questions too

Insurance Agent Interview Questions & Answers

Patra Corporation user image Anonymous

posted on 25 Jun 2021

I applied via Indeed and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Multiple online assessments
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare by finding a quiet area. Don't pay attention to the timing clock.

Collection Agent Interview Questions & Answers

R1 RCM user image Anonymous

posted on 24 Jun 2021

I applied via Recruitment Consultant and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why do you want to join in R1
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - First of all should prepare for the interview and also have to go through about the company description. Well, some may be similar but some may not. Should have confident, all you got to do is just say what you know.
More about working at IntouchCX

IntouchCX Interview FAQs

How many rounds are there in IntouchCX Customer Agent interview?
IntouchCX interview process usually has 2 rounds. The most common rounds in the IntouchCX interview process are Aptitude Test and HR.

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IntouchCX Customer Agent Salary
based on 5 salaries
₹2 L/yr - ₹2.2 L/yr
22% less than the average Customer Agent Salary in India
View more details

IntouchCX Customer Agent Reviews and Ratings

based on 1 review

1.0/5

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2.0

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2.0

Salary & Benefits

1.0

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1.0

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1.0

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1.0

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