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IntouchCX Customer Agent Interview Questions and Answers
Updated
6 Feb 2024
1 interview found
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Popular
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Jan 2024.
2 Interview Rounds
1
Aptitude Test Round
General aptitude test
2
HR Round (1 Question)
- Q1. Why do you wanna start your career in bpo? Add Answer
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about IntouchCX?
Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Jun 2023.
4 Interview Rounds
1
Harver assessment Round (1 Question)
- Q1. Online assessment on phone Add Answer
2
HR Round (1 Question)
- Q1. Tell me about yourself Add Answer
3
Group Discussion Round
Talk about any particular topic
4
Versant Round (1 Question)
- Q1. Voice and fluency test on computer Add Answer
I applied via Job Fair and was interviewed before Oct 2021.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (2 Questions)
- Q1. How old are you today? View Answers (1)
- Q2. Are you single and ready to mingle? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - I wouldn't suggest a job here. People are unprofessional and take everything at face value
I applied via Recruitment Consulltant and was interviewed before Jul 2021.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. About yourself and some computer skills Add Answer
2
One-on-one Round (1 Question)
- Q1. Wetting some English sentences Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident while speaking with HR and don't be nervous
Senior Customer Service Agent Interview Questions
iQor Global Services
Anonymous
posted on 18 Feb 2024
Interview experience
Bad
Difficulty level
Easy
Duration
2-4 weeks
Result
No response
I applied via Approached by Company and was interviewed in Jan 2024.
1 Interview Round
1
HR Round (5 Questions)
- Q1. Where are you from Add Answer
- Q2. What is your favourite passtime Add Answer
- Q3. Why do you want to join iqor. Add Answer
- Q4. What you did last Sunday Add Answer
- Q5. Tell me something about yourself Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Don't waste your time applying for jobs in iqor. They don't value candidates and don't give feedback even. The manager of recruitment in Noida is I'll mannered and behaves very badly like we are servant to the person.
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (1 Question)
- Q1. Why the call center industry? View Answers (1)
Jenny Benoy
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Feb 2023.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (2 Questions)
- Q1. What are your aspirations? Add Answer
- Q2. Why did you choose Etech? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just be honest while giving your answers and don’t fake it
I applied via LinkedIn and was interviewed in Oct 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
One-on-one Round (1 Question)
- Q1. Working background so be prepared. It will be 30 mins interview Add Answer
3
HR Round (1 Question)
- Q1. Discussion about previous experience Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be true to yourself and there will be case scenario questions too
I applied via Indeed and was interviewed in May 2021.
Interview Questions
- Q1. Multiple online assessments
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare by finding a quiet area. Don't pay attention to the timing clock.
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Jun 2023.
4 Interview Rounds
1
Harver assessment Round (1 Question)
- Q1. Online assessment on phone Add Answer
2
HR Round (1 Question)
- Q1. Tell me about yourself Add Answer
3
Group Discussion Round
Talk about any particular topic
4
Versant Round (1 Question)
- Q1. Voice and fluency test on computer Add Answer
IntouchCX Interview FAQs
How many rounds are there in IntouchCX Customer Agent interview?
IntouchCX interview process usually has 2 rounds. The most common rounds in the IntouchCX interview process are Aptitude Test and HR.
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IntouchCX Interviews By Designations
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Interview Questions for Popular Designations
People are getting interviews through
based on 1 IntouchCX interview
WalkIn
100%
Low
Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
Join IntouchCX We are IntouchCX. Where innovation meets industry.
Interview Questions from Similar Companies
22%
less
than the average Customer Agent Salary in India
View more details
IntouchCX Customer Agent Reviews and Ratings
based on 1 review
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263
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|
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225
salaries
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