Teleperformance Customer Agent Interview Questions and Answers

Q1. Tell me about yourself
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Reasoning
Speaking
Typing
Listening

Q1. What are your salary expectations?
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Q2. What is your family background?
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Q3. Why should we hire you?
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Q4. Where do you see yourself in 5 years?
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Q5. What are your strengths and weaknesses?
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Q6. Tell me about yourself.
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Q1. Basic skills about the process knowledge
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Q1. As usual just they view the subject matters
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It was good and i did approx 10 question

It was Excellent and i solved 2 question

Q1. What is siem tool explain briefly
Ans. 
SIEM (Security Information and Event Management) tool is a software solution that aggregates and analyzes security data from various sources.
• SIEM tools collect logs and data from network devices, servers, applications, and more.

• They correlate and analyze this data to detect security incidents and threats.

• SIEM tools provide real-time monitoring, alerting, and reporting capabilities.

• Examples of SIEM tools include Splunk,
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Q2. Explain incident reports and alerts
Ans. 
Incident reports and alerts are tools used to document and communicate incidents or potential issues within an organization.
• Incident reports are detailed accounts of incidents that have occurred, including what happened, when it happened, who was involved, and any relevant details.

• Alerts are notifications that are sent out to relevant parties to inform them of a potential issue or incident that requires attention.

• Both ...read more
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