Teleperformance is rated
3.7 out of 5 stars on
AmbitionBox, based on 19 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Teleperformance is rated
3.7 out of 5 stars on
AmbitionBox, based on 19 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Teleperformance Customer Agent Reviews
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19 reviews found
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Popular
Customer Agent in
Mohali
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Oct 2024
Likes
There is nothing I can say I like about the company, poor people poor management, dumb , unprofessional .. They even do not know how to behave in office. Tenured agents from some domestic process are working at manager posts and talent people are kicked out or they kick the company as soon they realize their worth. Pathetic
Dislikes
Dumb and insane people...... Hats off to them who are working there for 2-3 years.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Agent in
Mohali
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Sep 2023
Likes
Over all its amazing workplace.
Dislikes
Nothing much. Satisfied with the services.
Work Details
Work policy:
According to situation we can get WFH also (in some business process)
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Majorel is a great company. Specially for freshwer, people here are so supportive and friendly. This is the right place to learn and groom your skills to grow your starting carrier
Dislikes
cafeteria
Customer Agent in
Mohali
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 09 Jun 2023
Likes
It was average only. I learnt a lot of experience there, only this thing is good.
Dislikes
There is no growth. The company policies are not employee freindly.
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Agent in
Gurgaon / Gurugram
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 15 Jul 2023
Likes
No Ethnical Discrimination
Dislikes
Poor Management
Customer Agent in
Bangalore Rural
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Apr 2022
Likes
Culture , friendly , suprrotive staff to get hired to the next level
Dislikes
Nothing to dislike
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Customer Agent (working remotely)
Full Time
·
Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Aug 2023
Likes
Nothing good in the organisation
Dislikes
Everything is worest in teleperfomance, i worked in Hyderabad Kukatpally branch, managers never think about,never care also , never give 2 days leave also , always pressure pressure without your mistake also they can blame you like anything
Finnally the management and all worest over there's
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
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Teleperformance.
Customer Agent (working remotely)
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 03 Aug 2023
Likes
Over all good but the job security bad
Dislikes
Job security. I got notice period just after joining . Very bad
Everything including TL, management they all are not going to help you in any situation. They only harass you mentally and can't support in any way, creating problems and they don't even hear anything. They will not provide you salary on time. Very bad environment.
Work Details
Very different and diperessive
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Agent (working remotely)
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 22 Jul 2022
Likes
Because salary time to time credit account
Dislikes
No any faslited
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Agent (working remotely)
Full Time
·
BD / Pre Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Sep 2022
Likes
Friendly neture
Dislikes
Every thing is good just HR team will not contact when agent need
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Agent in
Gurgaon / Gurugram
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 11 Jun 2022
Likes
Good manazament.good company.
Dislikes
Salery.grouth normal. .carier groth good.and bont 1 years.
Work Details
I learn everything on the job.i got a chance.multiple.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Agent (working remotely)
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 02 Nov 2023
Likes
Free meal
Dislikes
no ac during summer
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Agent (working remotely)
Flipkart Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 20 Jun 2022
Likes
In time salary credit
Dislikes
Score pressure
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Agent in
Indore
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 21 May 2022
Likes
Hy i have been working in teleperformance for 2 year in domestic process there is no chance to growth in this company because always hindi calls we recived here I suggest you to not to join Teleperformance
But team leaders and management is too good
Dislikes
We can not improve our english from here in domestic process
Work Details
It's very good I made very good new friends
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Agent in
Gurgaon / Gurugram
Business Process Outsourcing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Oct 2020
Likes
Worst experience as a fresher. No professional work hr team and recruitment team is real headache.
Dislikes
More and more pressure even after completion of target. No working freedom. No communication senses. Very bad
Work Details
Worst experience ever. They are on an ego trip that recruitments keep on coming and they dont GAF. You wanna leave its your choice and your money is their and they say we won't take you again. I won't come again
Work days: Monday to Saturday
(Strict Timings)
Customer Agent in
Jaipur
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Jul 2020
Likes
I have spent good time in tp
Work Details
Work timings: Flexible Timings
Customer Agent in
Chennai
Agent Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 04 Apr 2020
Likes
Good environment..
Dislikes
Because of pressure.. Less salary
Work Details
Work timings: Strict Timings
Customer Agent
1 Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Sep 2018
Likes
Management
Dislikes
They hared us for the temprerory batch without telling us and then askes us to leave the job
Work Details
Flipkart mailing process
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Teleperformance's Customer Agents
Is Teleperformance a good place to work for Customer Agents?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 19 employee reviews, it's clear that most customer agents have an average experience working at Teleperformance. Salary & Benefits holds the highest rating at 3.6, while job security is rated the lowest amongst all factors at 3.1. Read reviews about salary & benefits and job security on AmbitionBox.
Does Teleperformance pay their Customer Agents well?
According to AmbitionBox reviews, Teleperformance customer agents rate their salary and benefits at 3.6 out of 5, based on 19 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's customer agents salaries here and to read reviews specifically about salary and benefits at Teleperformance for customer agents, click here.
How is the work culture at Teleperformance for Customer Agents?
Work culture at Teleperformance for customer agents is rated 3.3 out of 5 by 19 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance for customer agents, click here.
How is the job security at Teleperformance for Customer Agents?
Based on 19 reviews on AmbitionBox, Teleperformance's customer agents rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Teleperformance for customer agents, click here.
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