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3.9

based on 27.1k Reviews

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Teleperformance Customer Agent Reviews

based on 19 reviews
Updated 20 Oct, 2024

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

3.6

Salary & Benefits

3.6

Work-Life balance

3.4

Skill development

3.4

Work Satisfaction

3.3

Company culture

3.2

Promotions/Appraisal

3.1

Job Security

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19 reviews found

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Discover interview dos and don'ts from real experiences

People also ask about Teleperformance's Customer Agents

Is Teleperformance a good place to work for Customer Agents?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 19 employee reviews, it's clear that most customer agents have an average experience working at Teleperformance. Salary & Benefits holds the highest rating at 3.6, while job security is rated the lowest amongst all factors at 3.1. Read reviews about salary & benefits and job security on AmbitionBox.
Does Teleperformance pay their Customer Agents well?
According to AmbitionBox reviews, Teleperformance customer agents rate their salary and benefits at 3.6 out of 5, based on 19 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's customer agents salaries here and to read reviews specifically about salary and benefits at Teleperformance for customer agents, click here.
How is the work culture at Teleperformance for Customer Agents?
Work culture at Teleperformance for customer agents is rated 3.3 out of 5 by 19 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance for customer agents, click here.
How is the job security at Teleperformance for Customer Agents?
Based on 19 reviews on AmbitionBox, Teleperformance's customer agents rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Teleperformance for customer agents, click here.

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Gender Based Ratings for Teleperformance Customer Agent

based on 17 reviews
4.1
Rated by 4 Women

Rated 4.1 for Work-Life Balance and 3.9 for Skill Development

women
3.6
Rated by 13 Men

Rated 3.8 for Salary & Benefits and 3.6 for Work-Life Balance

men

Working Days for Teleperformance Customer Agent

based on 19 reviews
Rotational Shift
43%
Monday to Saturday
36%
Monday to Friday
14%
Other
7%

Work Timings for Teleperformance Customer Agent

based on 19 reviews
Flexible timing
Strict (9am - 6pm)
Strict (8pm - 5.30am)
53%
13%
7%
27% employees reported other strict timings

Shift Timings for Teleperformance Customer Agent

based on 19 reviews
Day shift
Night shift
86%
14%

Business Travel for Teleperformance Customer Agent

based on 19 reviews
No travel
60%
Within city
27%
Within country
13%
Teleperformance Customer Agent Salary
based on 42 salaries
₹1.1 L/yr - ₹5 L/yr
8% less than the average Customer Agent Salary in India
View more details
softskill
Job/Soft skill training
2 total responses
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
stock
Stock options
0 total responses
View All
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