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Jio Customer Agent Interview Questions and Answers

Updated 19 Aug 2023

Jio Customer Agent Interview Experiences

1 interview found

Customer Agent Interview Questions & Answers

user image Anonymous

posted on 19 Aug 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Tellmewbout Yourself
    • Add your answer
  • Q2. What is your strength
    • Add your answer
  • Q3. Wher is location are u liveng
    • Add your answer
  • Q4. What is your habits
    • Add your answer
  • Q5. Do u havedistap and wifi connection
  • Ans. 

    Yes, I have a stable internet connection and wifi available for customer support.

    • I have a stable internet connection to assist customers efficiently.

    • I also have wifi available for any additional needs or troubleshooting.

    • Having both connections ensures seamless communication with customers.

    • For example, I can troubleshoot technical issues remotely using wifi.

    • Answered by AI
    Add your answer

Interview questions from similar companies

Calling Agent Interview Questions & Answers

Amazon user image Anonymous

posted on 2 Mar 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Hi this is Dileep Reddy ..actually we know I have interest on the calling agent because I was optimistic person on the communication

Round 2 - One-on-one 

(5 Questions)

  • Q1. Do you have knowledge on communication skills ?
  • Ans. 

    Yes, I have knowledge on communication skills.

    • I have experience in effectively communicating with customers over the phone.

    • I am skilled in active listening and responding to customer inquiries.

    • I have received training on how to handle difficult conversations and de-escalate tense situations.

    • I am proficient in using verbal and non-verbal communication techniques to build rapport with customers.

    • Answered by AI
    View 1 more answer
  • Q2. Do you interact with the customers with patient
    • Add your answer
  • Q3. For what purpose do you want this job ?
    • Add your answer
  • Q4. How do you like to spend your free time.?
    • Add your answer
  • Q5. What does your dream life look like.?
    • Add your answer

Calling Agent Interview Questions & Answers

Wipro user image Anonymous

posted on 4 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. What was the last trip and explain for 1min
    • Add your answer
  • Q2. Last trip : iam very happy to visit south india. It was a great trip with my friends, I was so excited as it was our first trip w my friends. The environment was so peaceful with all the temples and the hi...
    • Add your answer
  • Q3. Why you left your last Job?
    • Add your answer

Insurance Agent Interview Questions & Answers

ICICI Bank user image Anonymous

posted on 18 Apr 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Apna Jobs

Round 1 - HR 

(2 Questions)

  • Q1. How do you know about this company. OR How you reach
    • Add your answer
  • Q2. When it's is established?
  • Ans. 

    Insurance is typically established when a policy is purchased and the premium is paid.

    • Insurance is established when a policy is purchased from an insurance company.

    • The policy outlines the coverage, terms, and conditions of the insurance agreement.

    • The premium is the amount paid by the policyholder to the insurance company in exchange for coverage.

    • Once the policy is in effect and the premium is paid, the insurance is con

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication is good.

Telecaller Agent Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 29 Jan 2024

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about your self
    • Add your answer

Calling Agent Interview Questions & Answers

Infosys user image Anonymous

posted on 14 Mar 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected

I was interviewed in Feb 2024.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. My self sadhika
    • Add your answer
  • Q3. I have completed bachar degree
    • Add your answer

Call Center Agent Interview Questions & Answers

TCS user image Nischal Dassani

posted on 16 Feb 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Resume based questions and checked my IDs
    • Add your answer
  • Q2. There was a lady probably the HR and a guy could be the operations.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I went through a consultancy called vibrantzz management services based from Malad w. I also got email from TCS , I spoke to lady who claimed to be from TCS. Actually, it's all fraud and I don't have much good words other than name calling and abuses for them. It is very explicit this companies don't have real work and it's all a cover to hide their real goals which even if mention here would not make a difference and to know why one should call me or email me: *****/XXXXX, but bear in mind it's not free and very very exorbitant. This companies use others to do there dirty work, if I can at all call it so. In one line, lot of, infact a majority wanted to do some work, and so they started doing it and doing it badly as they wanted to be busy with something and mind you if TCS does this imagine the country and world we exist in, it's just make believe. Don't loose heart as now you know it and they starts going down.

Telecaller Agent Interview Questions & Answers

HDFC Bank user image Agilanavin

posted on 6 Apr 2022

I applied via AmbitionBox and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Share details of your previous job.
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. What are your salary expectations?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good teammate. good salary and bonus , incentive. Job interview for work base. Solving the problem for work. Complete the work task.

Agent Interview Questions & Answers

Accenture user image Anonymous

posted on 13 Jan 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Accenture and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Based on our Resume like self Introduction, educational detalis and our interests
    • Add your answer
  • Q2. Based on our Resume like self introduction, educational details and our interests
    • Add your answer
Round 3 - Situational 

(1 Question)

  • Q1. General Questions like solving the situations
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while you speak do not get nervous and answer fluently be motivated

Telecaller Agent Interview Questions & Answers

Amazon user image Anonymous

posted on 9 Jul 2023

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jun 2023. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

Technical requirements test and skills development questioes

Round 3 - Technical 

(3 Questions)

  • Q1. This working place relative technical questies
    • Add your answer
  • Q2. Technical problem issue with quick solution in work
    • Add your answer
  • Q3. This working place work sotp this lam thking quick solution in the working
    • Add your answer
Round 4 - Group Discussion 

Skills development questioes discussion

Round 5 - Case Study 

This working process one week study to my skills development in the working

Round 6 - Assignment 

Work is very good and respect to timeing to complete

Interview Preparation Tips

Topics to prepare for Amazon Telecaller Agent interview:
  • Diploma
  • MS Office
More about working at Jio

Jio Interview FAQs

How many rounds are there in Jio Customer Agent interview?
Jio interview process usually has 2 rounds. The most common rounds in the Jio interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in Jio Customer Agent interview?

Some of the top questions asked at the Jio Customer Agent interview -

  1. Do u havedistap and wifi connect...read more
  2. Wher is location are u liv...read more

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Jio Customer Agent Reviews and Ratings

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5.0/5

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