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Tech Mahindra Telecaller Agent Interview Questions and Answers
Tech Mahindra Telecaller Agent Interview Experiences
1 interview found
Anonymous
Selected
(1 Question)
- Q1. Tell me about your self
Interview questions from similar companies
Good had tricky questions
(2 Questions)
- Q1. Ur experience on the project
- Ans.
I have 2 years of experience working as a telecaller for a project focused on selling insurance policies.
Handled inbound and outbound calls to potential customers
Provided information about insurance policies and answered customer queries
Met daily targets for number of calls made and policies sold
- Q2. Toughest situation u ever face
- Ans.
The toughest situation I ever faced was when I had to handle a difficult customer who was extremely angry and unreasonable.
Remaining calm and composed
Active listening to understand the customer's concerns
Empathizing with the customer's frustration
Finding a solution to address the customer's issues
Maintaining professionalism throughout the interaction
Interview Preparation Tips
I applied via Company Website
(1 Question)
- Q1. Selfie introduction
Madhuri davidraju
Selected
(2 Questions)
- Q1. Tell me about your self
- Q2. How you handle aggressive customers
- Ans.
I remain calm, listen actively, empathize with their concerns, and offer solutions to address their issues.
Stay calm and composed
Listen actively to understand their concerns
Empathize with their emotions
Offer solutions to address their issues
Seek assistance from a supervisor if needed
Selected
I applied via Newspaper Ad and was interviewed in Nov 2023. There were 2 interview rounds.
About company and personal
(2 Questions)
- Q1. About education and hobbies
- Q2. Salary expectation and about working
Easy test, can be easily solved
(2 Questions)
- Q1. Tell me about yourself
- Q2. What is your work ex
I applied via Naukri.com and was interviewed in May 2023. There were 3 interview rounds.
To understand the interview attender
I would interesting on tellcaller but I have coding knowledge also
Interview Preparation Tips
- High level design
- HTML
- CSS
- Javascript
I applied via Company Website and was interviewed in Oct 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Tell Me About Your Self
- Ans. Hi sir/ma'am. Good morning, first of all, thank you for giving me this best opportunity. My name is Sappa Nidish, and I am 23 years old. I am living in Ichapuram . I have 5 members in my family including me. Father, mother, 2 brothers . I completed my Graduation Chatrapati Sahuji Maharaj University At Kanpur Uttarpradesh, and I also completed +2 National Institute Of Open Schooling At Kanpur Uttar Pradesh. Now...
- Q2. Say Some Story Of 1 Minutes
- Ans. Visakhapatnam City in Andhra Pradesh Visakhapatnam is a port city and industrial center in the Indian state of Andhra Pradesh, on the Bay of Bengal. It's known for its many beaches, including Ramakrishna Beach, home to a preserved submarine at the Kursura Submarine Museum. Nearby are the elaborate Kali Temple and the Visakha Museum, an old Dutch bungalow housing local maritime and historical exhibits.
- Q3. Why do you want this job
- Ans. In my career, I am sure of one thing and that is I want to build a decent career in my current domain. My present job has shown me the path to move and attain what has been my long-term career objective. I have acquired necessary skills to some extent as well as have got accustomed to the corporate way of working. It is essential that I establish myself according to the requirements which can help me reach the aim I ha...
Interview Preparation Tips
I was interviewed in Feb 2022.
(5 Questions)
- Q1. Mai is company ke lye kuch karna chahta huu tao pliz sir mujhe hair kar le
- Q2. May name is arman khan
- Q3. No bady mai nahi janta
- Q4. I have no idia no qustion
- Q5. Byy byy byy tc by no
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed in Sep 2023. There were 2 interview rounds.
(7 Questions)
- Q1. What's your name
- Q2. What's your ambition
- Q3. Where are you from
- Q4. Which study are you studying
- Q5. Why are choosing this job
- Q6. Are you interested this job
- Q7. Which type of languages you know
- Ans.
I am fluent in English, Hindi, and Spanish.
English
Hindi
Spanish
Interview Preparation Tips
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Tech Mahindra Telecaller Agent Reviews and Ratings
based on 3 reviews
Rating in categories
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Software Engineer
26.3k
salaries
|  ₹2 L/yr - ₹10.7 L/yr |
|
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21.3k
salaries
| ₹5.5 L/yr - ₹22.9 L/yr |
|
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salaries
| ₹9.5 L/yr - ₹31.9 L/yr |
|
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| ₹1.8 L/yr - ₹6 L/yr |
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| ₹5.2 L/yr - ₹16.9 L/yr |
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