TCS Call Center Agent Interview Questions and Answers

Q1. What was the last trip and explain for 1min
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Q2. Last trip : iam very happy to visit south india. It was a great trip with my friends, I was so excited as it was our first trip w my friends. The environment was so peaceful with all the temples and the hi...read more
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Q3. Why you left your last Job?
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Q1. What is your qualification?
Ans. 
I have a Bachelor's degree in Business Administration and 3 years of experience in customer service.
• Bachelor's degree in Business Administration

• 3 years of experience in customer service
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Q2. What If I reject you?
Ans. 
If you reject me, I will continue to search for other opportunities and improve my skills.
• I will remain positive and continue my job search.

• I will reflect on the interview and identify areas for improvement.

• I will seek feedback from the interviewer to understand their reasons for rejection.

• I will use the rejection as motivation to enhance my skills and qualifications.

• I will explore other job opportunities in the call c
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Q3. Why should I select you?
Ans. 
I have excellent communication skills, a strong customer service background, and a proven track record of meeting and exceeding targets.
• Strong communication skills

• Customer service background

• Proven track record of meeting targets
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Q4. Tell me about family?
Ans. 
My family is the most important part of my life. We are a close-knit and supportive unit.
• I have a loving and caring spouse.

• I have two children, a son and a daughter.

• We enjoy spending quality time together, such as going on family vacations or having movie nights.

• We support and encourage each other in our individual pursuits and goals.

• We celebrate special occasions and milestones together, creating lasting memories.
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Q5. Are you ready to relocate?
Ans. 
Yes, I am ready to relocate for the Call Center Executive position.
• I am open to moving to a new location for the job.

• I understand that relocation may be required for the role.

• I am willing to adapt to a new environment and make the necessary arrangements.

• I have experience in relocating for previous job opportunities.

• I am excited about the prospect of working in a different city or country.
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Q1. Tell me about your self
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Q2. My self sadhika
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Q3. I have completed bachar degree
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Q1. Taxonomy What is not medically necessary
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Q2. Authorization Non covered charges
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Q3. Roles and responsibilities as AR caller
Ans. To analyse, evaluate and take actions on the claims submitted for payment
Answered Anonymously
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A topic about course in IT and communication

Q1. What is your last job
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Q2. What is your last salary
Ans. My salary 2 lacs per year
Answered by Sudha sri
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