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Tech Mahindra Call Center Agent Interview Questions and Answers

Updated 16 Nov 2021

Tech Mahindra Call Center Agent Interview Experiences

1 interview found

I applied via Referral and was interviewed in Oct 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self
  • Q2. Why we should we hire you?
  • Q3. Why tech mahindra?

Interview Preparation Tips

Interview preparation tips for other job seekers - You need to prepare your interview and keep on practicing your pronounciation.

Interview questions from similar companies

Call Center Agent Interview Questions & Answers

TCS user image Nischal Dassani

posted on 16 Feb 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Resume based questions and checked my IDs
  • Q2. There was a lady probably the HR and a guy could be the operations.

Interview Preparation Tips

Interview preparation tips for other job seekers - I went through a consultancy called vibrantzz management services based from Malad w. I also got email from TCS , I spoke to lady who claimed to be from TCS. Actually, it's all fraud and I don't have much good words other than name calling and abuses for them. It is very explicit this companies don't have real work and it's all a cover to hide their real goals which even if mention here would not make a difference and to know why one should call me or email me: *****/XXXXX, but bear in mind it's not free and very very exorbitant. This companies use others to do there dirty work, if I can at all call it so. In one line, lot of, infact a majority wanted to do some work, and so they started doing it and doing it badly as they wanted to be busy with something and mind you if TCS does this imagine the country and world we exist in, it's just make believe. Don't loose heart as now you know it and they starts going down.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. What was the last trip and explain for 1min
  • Q2. Last trip : iam very happy to visit south india. It was a great trip with my friends, I was so excited as it was our first trip w my friends. The environment was so peaceful with all the temples and the hi...
  • Q3. Why you left your last Job?
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(5 Questions)

  • Q1. What is your qualification?
  • Ans. 

    I have a Bachelor's degree in Business Administration and 3 years of experience in customer service.

    • Bachelor's degree in Business Administration

    • 3 years of experience in customer service

  • Answered by AI
  • Q2. What If I reject you?
  • Ans. 

    If you reject me, I will continue to search for other opportunities and improve my skills.

    • I will remain positive and continue my job search.

    • I will reflect on the interview and identify areas for improvement.

    • I will seek feedback from the interviewer to understand their reasons for rejection.

    • I will use the rejection as motivation to enhance my skills and qualifications.

    • I will explore other job opportunities in the call c

  • Answered by AI
  • Q3. Why should I select you?
  • Ans. 

    I have excellent communication skills, a strong customer service background, and a proven track record of meeting and exceeding targets.

    • Strong communication skills

    • Customer service background

    • Proven track record of meeting targets

  • Answered by AI
  • Q4. Tell me about family?
  • Ans. 

    My family is the most important part of my life. We are a close-knit and supportive unit.

    • I have a loving and caring spouse.

    • I have two children, a son and a daughter.

    • We enjoy spending quality time together, such as going on family vacations or having movie nights.

    • We support and encourage each other in our individual pursuits and goals.

    • We celebrate special occasions and milestones together, creating lasting memories.

  • Answered by AI
  • Q5. Are you ready to relocate?
  • Ans. 

    Yes, I am ready to relocate for the Call Center Executive position.

    • I am open to moving to a new location for the job.

    • I understand that relocation may be required for the role.

    • I am willing to adapt to a new environment and make the necessary arrangements.

    • I have experience in relocating for previous job opportunities.

    • I am excited about the prospect of working in a different city or country.

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected

I was interviewed in Feb 2024.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. My self sadhika
  • Q3. I have completed bachar degree
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Taxonomy What is not medically necessary
  • Q2. Authorization Non covered charges
  • Q3. Roles and responsibilities as AR caller
  • Ans. To analyse, evaluate and take actions on the claims submitted for payment
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Be active and smile. Ask for answers which u couldn't answer.

I applied via Company Website and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Assignment 

A topic about course in IT and communication

Round 3 - HR 

(2 Questions)

  • Q1. What is your last job
  • Q2. What is your last salary
  • Ans. My salary 2 lacs per year
  • Answered by Sudha sri

Interview Preparation Tips

Interview preparation tips for other job seekers - Gaining knowledge about interview questions and learn skills

I applied via LinkedIn and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - There should fast response for candidates

I applied via Company Website and was interviewed in Nov 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Why did work this much year ...
  • Q2. Tell about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Enhance your communication level

I applied via Company Website and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. About my skills and education
  • Q2. My hobbies and my dedication towards work

Interview Preparation Tips

Interview preparation tips for other job seekers - Smartphone ,video call and VIP call

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Tech Mahindra Call Center Agent Salary
based on 21 salaries
₹1 L/yr - ₹3.8 L/yr
29% more than the average Call Center Agent Salary in India
View more details

Tech Mahindra Call Center Agent Reviews and Ratings

based on 10 reviews

3.5/5

Rating in categories

3.4

Skill development

3.3

Work-life balance

3.3

Salary

3.4

Job security

3.4

Company culture

3.4

Promotions

3.4

Work satisfaction

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