Cognizant AR Caller Interview Questions and Answers

Q1. How to deal with an angry customer
Ans. 
Listen actively, empathize, apologize, offer a solution, and follow up.
• Stay calm and professional

• Listen actively and let them vent

• Empathize with their situation

• Apologize for the inconvenience

• Offer a solution or alternative

• Follow up to ensure satisfaction
Answered by AI
Add your answer

Logical Aptitude, Verbal, Numerical

2 codes one small and easy , another big and medium difficultly

Q1. Introduction , Academic Project,
Add your answer
Q2. Coding Questions, Company Related Questions
Add your answer

Good problemtic Skills and knowledge check and sharpness

C Language use for programs and Oracle and Java in learning process

Q1. Any coding Question and stay for job purpose
Add your answer
Q2. Any operators working or any logical program tell
Ans. 
Yes, there are many operators and logical programs used in various fields.
• Operators like +, -, *, / are used in mathematical calculations.

• Logical programs like if-else, switch-case are used in programming.

• Operators like AND, OR, NOT are used in boolean logic.

• Operators like >, <, == are used in comparisons.

• Examples of logical programs include sorting algorithms, search algorithms, etc.
Answered by AI
Add your answer
Q3. Check my comutication with others
Add your answer

This will be a general apptitude test where a questionnaire is consist of reasoning, English and Maths questions

Q1. Tell us about yourself
Add your answer
Q2. What do you know about our company
Add your answer
Q3. Where do you see yourself in the next 5 years
Add your answer