Accounts Receivable Caller Analyst

Accounts Receivable Caller Analyst Interview Questions and Answers

Updated 7 Sep 2024

Q1. Explain how to resolve no auth. Denial?

Ans.

To resolve a no auth denial, verify insurance coverage, obtain authorization, and resubmit the claim.

  • Verify insurance coverage for the patient

  • Obtain authorization from the insurance company

  • Resubmit the claim with the proper authorization information

Q2. Why coding is important?

Ans.

Coding is important for organizing and processing data efficiently.

  • Coding helps in automating repetitive tasks, saving time and reducing errors.

  • It allows for complex calculations and analysis to be performed quickly and accurately.

  • Proper coding ensures data is structured in a way that is easy to access and understand.

  • Coding also enables customization and flexibility in data management processes.

  • For example, in accounts receivable, coding helps in tracking payments, identifyin...read more

Q3. What is full form of msp

Ans.

Managed Service Provider

  • MSP stands for Managed Service Provider

  • MSPs are companies that provide IT services to other businesses on a subscription basis

  • Examples of MSPs include IBM, Accenture, and Dell

Q4. What are the modifier.

Ans.

Modifiers are codes used in medical billing to provide additional information about a service or procedure.

  • Modifiers are two-digit codes appended to a CPT or HCPCS code to indicate that a service or procedure has been altered in some way

  • Modifiers can affect reimbursement rates, indicate that multiple procedures were performed, or provide more specific information about the service

  • For example, modifier -59 is used to indicate a distinct procedural service

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Q5. What is RCM Process.

Ans.

RCM Process stands for Revenue Cycle Management Process, which involves managing the financial aspects of healthcare services.

  • RCM Process involves tasks such as patient registration, insurance verification, coding, billing, and collections.

  • It ensures that healthcare providers are properly reimbursed for the services they provide.

  • Efficient RCM Process helps in maximizing revenue and reducing denials.

  • Example: A hospital using RCM Process to streamline billing and collections to...read more

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