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based on 49.9k Reviews

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Cognizant AR Caller Interview Questions and Answers

Updated 20 Dec 2022

Cognizant AR Caller Interview Experiences

1 interview found

AR Caller Interview Questions & Answers

user image Anonymous

posted on 20 Dec 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Taxonomy What is not medically necessary
    • View 1 more answer
  • Q2. Authorization Non covered charges
    • Add your answer
  • Q3. Roles and responsibilities as AR caller
  • Ans. To analyse, evaluate and take actions on the claims submitted for payment
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be active and smile. Ask for answers which u couldn't answer.

AR Caller Jobs at Cognizant

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Interview questions from similar companies

AR Caller Interview Questions & Answers

Tech Mahindra user image Abhi Shek

posted on 5 Aug 2022

I applied via Referral and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. How to deal with an angry customer
  • Ans. 

    Listen actively, empathize, apologize, offer a solution, and follow up.

    • Stay calm and professional

    • Listen actively and let them vent

    • Empathize with their situation

    • Apologize for the inconvenience

    • Offer a solution or alternative

    • Follow up to ensure satisfaction

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and don’t panic for un-non questions

AR Caller Interview Questions & Answers

Wipro user image Anonymous

posted on 28 Oct 2021

I applied via Recruitment Consultant and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Self introduction
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Increase communication skill and speaks English fluently

AR Caller Interview Questions & Answers

NTT Data user image Anonymous

posted on 20 Apr 2021

I applied via Walk-in and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Simply denial questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence

Team Lead Operations Interview Questions & Answers

IBM user image Anonymous

posted on 12 Oct 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Job Portal

Round 1 - HR 

(3 Questions)

  • Q1. Salary expection
    • Add your answer
  • Q2. Near by Location
    • Add your answer
  • Q3. Team leader position
    • Add your answer

Interview Preparation Tips

Topics to prepare for IBM Team Lead Operations interview:
  • Sales experience
Interview preparation tips for other job seekers - Thanks giving me the best approach

Telli Caller Interview Questions & Answers

Genpact user image Anonymous

posted on 28 Oct 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Reasoning and coding

Round 2 - Assignment 

Machine learning statistics sql

Team Lead Operations Interview Questions & Answers

TCS user image Anonymous

posted on 29 Mar 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Introduced yourself
    • Add your answer

Team Lead Operations Interview Questions & Answers

Capgemini user image Bimal Saha

posted on 20 Nov 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Last job and total experience discussion along with salary expectation.
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Domain specific questions were asked.
    • Add your answer

Team Lead Operations Interview Questions & Answers

Accenture user image Anonymous

posted on 26 Oct 2022

I applied via LinkedIn and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. How many years experience do you have as Lead?
    • View 1 more answer
  • Q2. How many associates do you handle
    • View 2 more answers
Round 3 - Technical 

(3 Questions)

  • Q1. Excel Formula's Attrition, Shrinkage
  • Ans. Better brush up your excel skills..
    • Answered Anonymously
    View 1 more answer
  • Q2. Conflict Management, Escalation Handling experience
    • Add your answer
  • Q3. Client Management & Search engine optimization
    • Add your answer

Interview Preparation Tips

Topics to prepare for Accenture Team Lead Operations interview:
  • Excel
  • SQL
Interview preparation tips for other job seekers - Please go through the JD properly and have a copy of your resume ready aside before the interview.

Team Lead Operations Interview Questions & Answers

HCLTech user image Anonymous

posted on 15 Dec 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your experience
    • Add your answer
  • Q2. Do you know about how to calculate utilisation and shrinkage?
  • Ans. 

    Utilisation and shrinkage are key metrics in operations management to measure workforce efficiency and productivity.

    • Utilisation is calculated by dividing the total productive hours by the total available hours.

    • Shrinkage is calculated by subtracting the total productive hours from the total available hours.

    • Utilisation rate = (Total productive hours / Total available hours) * 100%

    • Shrinkage rate = (Total available hours -...

    • Answered by AI
    Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Basics of digital marketing
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Salary discussion
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
More about working at Cognizant
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Cognizant Interview FAQs

How many rounds are there in Cognizant AR Caller interview?
Cognizant interview process usually has 2 rounds. The most common rounds in the Cognizant interview process are Resume Shortlist and HR.
How to prepare for Cognizant AR Caller interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Cognizant. The most common topics and skills that interviewers at Cognizant expect are AR Calling, Denial Management, US Healthcare, RCM and Revenue Cycle Management.
What are the top questions asked in Cognizant AR Caller interview?

Some of the top questions asked at the Cognizant AR Caller interview -

  1. Taxonomy What is not medically necess...read more
  2. Authorization Non covered char...read more

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Cognizant AR Caller Salary
based on 50 salaries
₹2 L/yr - ₹5.5 L/yr
30% more than the average AR Caller Salary in India
View more details

Cognizant AR Caller Reviews and Ratings

based on 6 reviews

4.3/5

Rating in categories

3.9

Skill development

3.9

Work-life balance

3.5

Salary

4.3

Job security

4.3

Company culture

3.1

Promotions

3.7

Work satisfaction

Explore 6 Reviews and Ratings
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Hyderabad / Secunderabad

1-4 Yrs

₹ 4.5-4.5 LPA

Cognizant Hiring Sr. AR Callers - Hyderabad - Work from Office

Hyderabad / Secunderabad

1-4 Yrs

₹ 4.5-4.5 LPA

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