Accounts Receivable Caller Process Associate Interview Questions and Answers

Pre-authorization is a process of obtaining approval from an insurance company before providing medical services. Crossover is a process of billing a secondary insurance provider after the primary insurance provider has paid their portion. COB stands for Coordination of Benefits and is the process of determining which insurance provider is responsible for paying for a patient's medical expenses when they have multiple insurance policies.

• Pre-authorization is obtaining approval...read more

The topic of climate change and its impact on the environment

• Climate change refers to long-term changes in temperature, precipitation, and other atmospheric conditions

• It is primarily caused by human activities such as burning fossil fuels and deforestation

• The impact of climate change includes rising sea levels, extreme weather events, and loss of biodiversity

• Efforts to mitigate climate change include reducing greenhouse gas emissions and transitioning to renewable energy sour...read more

AR calling refers to the process of contacting customers to collect outstanding accounts receivable balances.

• AR calling involves contacting customers via phone, email, or mail to remind them of overdue payments.

• The goal of AR calling is to collect outstanding debts and improve cash flow for the company.

• AR callers must have strong communication skills and be persistent in following up with customers.

• Examples of AR calling activities include sending payment reminders, negotiati...read more