Accounts Receivable Caller Trainee
Accounts Receivable Caller Trainee Interview Questions and Answers
Q1. 2 mins speak about a common title
A common title in the Accounts Receivable field is Accounts Receivable Specialist.
Accounts Receivable Specialists are responsible for processing incoming payments, monitoring customer accounts, and resolving any billing discrepancies.
They may also be tasked with contacting customers to collect overdue payments and maintaining accurate records of all transactions.
Examples of tasks performed by an Accounts Receivable Specialist include reconciling accounts, preparing financial ...read more
Q2. Explain authorization denials
Authorization denials occur when a request for payment is rejected by an insurance company due to lack of coverage or incorrect information.
Authorization denials can occur for various reasons such as lack of pre-authorization, expired coverage, or incorrect patient information.
Insurance companies may deny authorization for certain procedures or treatments if they are deemed unnecessary or not covered under the patient's plan.
Providers must work with insurance companies to res...read more
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