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TTEC India Customer Service Agent Interview Questions and Answers

Updated 18 Nov 2022

TTEC India Customer Service Agent Interview Experiences

1 interview found

Customer Service Agent Interview Questions & Answers

user image Anonymous

posted on 18 Nov 2022

I applied via LinkedIn and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Working background so be prepared. It will be 30 mins interview
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Discussion about previous experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be true to yourself and there will be case scenario questions too

What people are saying about TTEC India

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ambivertwanderer
Verified Icon
1d
works at
British Council
Looking for Referrals
Hello folks,  I am looking for a job change into the Project management domain. Currently enrolled in a Certificate Program in Project Management from IIM Indore. I have 4+ years of experience in operations, customer service and events. Below is my profile.  Currently working with British Council Management Services as a Video Call Speaking Supervisor (IELTS backend operations)  Started  as Greeter Proctor for the same company in June 2022  Worked as a chat associate with Ttec india pvt ltd  Also worked as a production executive for a Pune based corporate events firm.  Preferred location is Delhi NCR however I'm willing to relocate if the salary is offered accordingly. Thanks in Advance
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Interview questions from similar companies

Customer Service Agent Interview Questions & Answers

Etech Global Services user image Jenny Benoy

posted on 6 Mar 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What are your aspirations?
    • Add your answer
  • Q2. Why did you choose Etech?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be honest while giving your answers and don’t fake it

Customer Service Agent Interview Questions & Answers

Teleperformance user image Anonymous

posted on 23 Feb 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment 

It's a LMS assignment. That is very easy to do with guidance.

Round 3 - HR 

(3 Questions)

  • Q1. HR asks some some simple questions like speak for a minute or more on any topic. And grammatical questions are given. What is your expectations? Which topic do you choose to speak for a minute?
    • Add your answer
  • Q2. What's your expectations?
    • Add your answer
  • Q3. Which topic do you want to speak for a minute?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a good company to join as a fresher. Though salary is not satisfactory. Every individual is equally paid for the job. Like some who is highly qualified, gets the same salary as 12th pass student.

Customer Agent Interview Questions & Answers

IntouchCX user image Anonymous

posted on 6 Feb 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

General aptitude test

Round 2 - HR 

(1 Question)

  • Q1. Why do you wanna start your career in bpo?
    • Add your answer

Collection Agent Interview Questions & Answers

iQor Global Services user image Anonymous

posted on 24 Jun 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Job roles and responsibilities of last job
    • Add your answer
  • Q2. What is your strengths and weaknesses
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Agent Interview Questions & Answers

TELUS Digital user image Anonymous

posted on 7 Aug 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. 1. Brief introduction 2. How was your day
    • Add your answer
Round 3 - Aptitude Test 

1. Jumble words
2. Listening round

Round 4 - One-on-one 

(1 Question)

  • Q1. 1. Introduction 2. About your weekend 3. Description of pictures
    • Add your answer

Agent Interview Questions & Answers

Foundever user image Anonymous

posted on 10 Apr 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Why the call center industry?
    • Add your answer

Customer Agent Interview Questions & Answers

Alorica user image Anonymous

posted on 19 Dec 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jun 2023. There were 4 interview rounds.

Round 1 - Harver assessment 

(1 Question)

  • Q1. Online assessment on phone
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer
Round 3 - Group Discussion 

Talk about any particular topic

Round 4 - Versant 

(1 Question)

  • Q1. Voice and fluency test on computer
    • Add your answer

Insurance Agent Interview Questions & Answers

Patra Corporation user image Anonymous

posted on 25 Jun 2021

I applied via Indeed and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Multiple online assessments
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare by finding a quiet area. Don't pay attention to the timing clock.

Collection Agent Interview Questions & Answers

R1 RCM user image Anonymous

posted on 24 Jun 2021

I applied via Recruitment Consultant and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why do you want to join in R1
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - First of all should prepare for the interview and also have to go through about the company description. Well, some may be similar but some may not. Should have confident, all you got to do is just say what you know.
More about working at TTEC India

TTEC India Interview FAQs

How many rounds are there in TTEC India Customer Service Agent interview?
TTEC India interview process usually has 3 rounds. The most common rounds in the TTEC India interview process are Resume Shortlist, One-on-one Round and HR.

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TTEC India Customer Service Agent Reviews and Ratings

based on 1 review

4.0/5

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5.0

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2.0

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5.0

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5.0

Company culture

5.0

Promotions/Appraisal

4.0

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