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TTEC India Customer Service Agent Interview Questions and Answers

Updated 18 Nov 2022

1 interview found

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Customer Service Agent Interview Questions

user image Anonymous

posted on 18 Nov 2022

I applied via LinkedIn and was interviewed in Oct 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Working background so be prepared. It will be 30 mins interview
3

HR Round (1 Question)

  • Q1. Discussion about previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be true to yourself and there will be case scenario questions too

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Feb 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. What are your aspirations?
  • Q2. Why did you choose Etech?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be honest while giving your answers and don’t fake it
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Assignment Round

It's a LMS assignment. That is very easy to do with guidance.

3

HR Round (3 Questions)

  • Q1. HR asks some some simple questions like speak for a minute or more on any topic. And grammatical questions are given. What is your expectations? Which topic do ...read more
  • Q2. What's your expectations?
  • Q3. Which topic do you want to speak for a minute?

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a good company to join as a fresher. Though salary is not satisfactory. Every individual is equally paid for the job. Like some who is highly qualified, gets the same salary as 12th pass student.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Jan 2024.

2 Interview Rounds

1

Aptitude Test Round

General aptitude test

2

HR Round (1 Question)

  • Q1. Why do you wanna start your career in bpo?
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Job roles and responsibilities of last job
  • Q2. What is your strengths and weaknesses

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Agent Interview Questions

Foundever user image Anonymous

posted on 10 Apr 2024

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (1 Question)

  • Q1. Why the call center industry?

Customer Agent Interview Questions

Alorica user image Anonymous

posted on 19 Dec 2023

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Jun 2023.

4 Interview Rounds

1

Harver assessment Round (1 Question)

  • Q1. Online assessment on phone
2

HR Round (1 Question)

  • Q1. Tell me about yourself
3

Group Discussion Round

Talk about any particular topic

4

Versant Round (1 Question)

  • Q1. Voice and fluency test on computer

I applied via Indeed and was interviewed in May 2021.

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare by finding a quiet area. Don't pay attention to the timing clock.

I applied via Job Fair and was interviewed before Oct 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. How old are you today?
  • Q2. Are you single and ready to mingle?

Interview Preparation Tips

Interview preparation tips for other job seekers - I wouldn't suggest a job here. People are unprofessional and take everything at face value
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Feb 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. What are your aspirations?
  • Q2. Why did you choose Etech?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be honest while giving your answers and don’t fake it

TTEC India Interview FAQs

How many rounds are there in TTEC India Customer Service Agent interview?
TTEC India interview process usually has 3 rounds. The most common rounds in the TTEC India interview process are Resume Shortlist, One-on-one Round and HR.

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TTEC India Customer Service Agent Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

3.0

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5.0

Work-Life balance

2.0

Salary & Benefits

5.0

Job Security

5.0

Company culture

5.0

Promotions/Appraisal

4.0

Work Satisfaction

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