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Etech Global Services Customer Service Agent Interview Questions and Answers

Updated 6 Mar 2023

Etech Global Services Customer Service Agent Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What are your aspirations?
  • Q2. Why did you choose Etech?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be honest while giving your answers and don’t fake it

Interview questions from similar companies

I applied via LinkedIn and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Working background so be prepared. It will be 30 mins interview
Round 3 - HR 

(1 Question)

  • Q1. Discussion about previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be true to yourself and there will be case scenario questions too

I applied via Walk-in and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Most of the questions were on sql revolving around joins and rank.

Interview Preparation Tips

Interview preparation tips for other job seekers - The job involves usage of sql queries at the most so prepare accordingly.

I applied via Referral and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Resume based questions on past work experience
  • Q2. SQL window functions
  • Q3. SQL joins and logics
  • Q4. Puzzles

Interview Preparation Tips

Interview preparation tips for other job seekers - Be thorough with your resume and work experience. Most of the work is on SQL, so good knowledge required.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. What is Like operator
  • Ans. 

    Like operator is used in SQL to search for a specified pattern in a column.

    • Like operator is used with the WHERE clause in SQL queries.

    • It allows for pattern matching using wildcard characters like % and _.

    • For example, 'SELECT * FROM table WHERE column LIKE 'abc%'' will return rows where the column starts with 'abc'.

  • Answered by AI
  • Q2. How to Join two tables,create a Test plan they give me scenerios,what is smoke and sanity Testing,what is Regression Testing
  • Q3. What is Cobra and some Domain related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont panic just learn more about HW domain and you were easily crack it

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - SQL 

(1 Question)

  • Q1. Asked questions about SQL joins and other intermidate level questions
Round 2 - Technical 

(1 Question)

  • Q1. Second round was with project manager asked about SQL and Excel
Round 3 - HR 

(1 Question)

  • Q1. Salary negotiation

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on SQL and Excel intermidate level

I applied via Approached by Company and was interviewed before Dec 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. About yourself, why left previous job
  • Q2. About previous job, current CTC, expected CTC
Round 3 - Aptitude Test 

Logical and mathematical mcq questions

Round 4 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why left previous job

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to work with. Company thinks for the employees. Great performance bonuses. Home pick drop facility, free medical insurance

I applied via Naukri.com and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell about yourself/ Self introduction
  • Q2. What are the products in financial industry?
  • Ans. 

    Financial industry offers a wide range of products including banking, insurance, investments, and loans.

    • Banking products: savings accounts, checking accounts, credit cards, mortgages, loans

    • Insurance products: life insurance, health insurance, property insurance, auto insurance

    • Investment products: stocks, bonds, mutual funds, exchange-traded funds (ETFs), retirement accounts

    • Loan products: personal loans, business loans,

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Check the job relevents and well prepare.

I applied via Campus Placement and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Intermediate level apti questions

Round 2 - One-on-one 

(1 Question)

  • Q1. Mostly SQL and manual testing related questions and don't forget to study sone puzzles as they definately would ask that
Round 3 - HR 

(1 Question)

  • Q1. Just salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Do Study SQL and some puzzles as it'll help in 80 percent of the interview

Business Analyst Interview Questions & Answers

Conduent user image chaitanya adimulam

posted on 4 Jan 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Basic questions SQL Knowledge Business Analyst roles and responsibilities Understanding data bases
  • Q2. Legacy application Documentation

Interview Preparation Tips

Interview preparation tips for other job seekers - Over all good experience with minimal knowledge with all the interviewers

Etech Global Services Interview FAQs

How many rounds are there in Etech Global Services Customer Service Agent interview?
Etech Global Services interview process usually has 2 rounds. The most common rounds in the Etech Global Services interview process are Resume Shortlist and One-on-one Round.

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Etech Global Services Customer Service Agent Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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