Teleperformance Interview Questions, Process, and Tips

My favourite picnic spot is a secluded beach with crystal clear waters and white sandy beaches.

• Secluded beach location

• Crystal clear waters

• White sandy beaches

DNS is like a phone book for the internet, translating domain names into IP addresses.

• DNS stands for Domain Name System

• It translates human-readable domain names (like google.com) into IP addresses (like 172.217.3.206)

• DNS helps computers locate websites and other resources on the internet

• It works by querying a series of servers to find the correct IP address for a given domain name

To format an external drive, you can use the built-in formatting tools on your computer.

• Connect the external drive to your computer

• Open Disk Management on Windows or Disk Utility on Mac

• Select the external drive and choose the format option (e.g. exFAT, NTFS, FAT32)

• Follow the on-screen instructions to complete the formatting process

Different file systems and allocation methods result in varying reported free space on Mac and Windows for the same disk.

• Mac uses HFS+ or APFS file systems which reserve a portion of disk space for metadata, resulting in lower reported free space.

• Windows uses NTFS file system which does not reserve as much space for metadata, leading to higher reported free space.

• Different allocation methods and block sizes can also af

To determine whether ethernet or router is faulty in a network topology, check for physical damage, test connectivity, and try replacing components.

• Check for physical damage on ethernet cable and router ports

• Test connectivity by trying different devices on the network

• Replace ethernet cable with a known working one to see if the issue persists

External drive showing 00 BYTES when connected to Windows may be due to corrupt file system, driver issues, or physical damage.

• Corrupt file system on the external drive

• Driver issues with the external drive

• Physical damage to the external drive

• Incorrect drive letter assignment

King IP is not a recognized term in the technical field.

• There is no specific definition or concept known as 'King IP' in the technical support field.

• It is possible that the term was a typo or misunderstanding of another term.

• It would be best to ask for clarification or context when encountering unfamiliar terms like 'King IP'.

Artificial intelligence is the simulation of human intelligence processes by machines, especially computer systems.

• AI involves the development of algorithms that can perform tasks typically requiring human intelligence, such as visual perception, speech recognition, decision-making, and language translation.

• Examples of AI applications include virtual assistants like Siri and Alexa, self-driving cars, recommendation sys...read more

Customer service involves providing assistance and support to customers before, during, and after a purchase.

• Customer service is about meeting the needs and expectations of customers

• It involves effective communication and problem-solving skills

• Providing timely and accurate information to customers is crucial

• Handling complaints and resolving issues in a professional manner is key

• Building positive relationships with cust

I would listen to their concerns, empathize with their situation, remain calm, and offer a solution to resolve the issue.

• Listen actively to the customer's concerns without interrupting

• Empathize with the customer's situation and show understanding

• Remain calm and composed, even if the customer is being aggressive

• Apologize for any inconvenience caused, regardless of fault

• Offer a solution to resolve the issue, such as a re...read more

Listen actively, empathize, apologize, offer solutions, and follow up.

• Listen to the customer's concerns without interrupting.

• Empathize with the customer's emotions and show understanding.

• Apologize for any inconvenience caused, even if it wasn't your fault.

• Offer solutions to resolve the issue and make the customer happy.

• Follow up with the customer to ensure their satisfaction and build trust.

iPhone runs on iOS while Android phones run on the Android operating system.

• iPhone runs on iOS developed by Apple while Android phones run on the Android operating system developed by Google.

• iOS is known for its closed ecosystem and seamless integration with other Apple products.

• Android offers more customization options and a wider range of device choices from different manufacturers.

• iPhone tends to have a more streaml...read more