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based on 27.8k Reviews

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Teleperformance Interview Questions, Process, and Tips

Updated 10 Jan 2025

Top Teleperformance Interview Questions and Answers

View all 522 questions

Teleperformance Interview Experiences

Popular Designations

1.7k interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why do you want to get hired?
  • Ans. 

    I am passionate about providing excellent customer service and believe my skills align well with the role.

    • Passionate about helping customers

    • Strong communication skills

    • Previous experience in customer support roles

    • Enjoy problem-solving and resolving issues efficiently

  • Answered by AI
  • Q2. What are your strengths

Chat and Email Support Executive Interview Questions asked at other Companies

Q1. What if customer says that the ordered material is not reached but the tracking shows the material is delivered. What has gone wrong.
View answer (5)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self Introduction
  • Q2. Most memorable day
  • Ans. 

    My most memorable day was when I graduated from college.

    • Graduating with honors

    • Celebrating with family and friends

    • Feeling proud of my accomplishments

  • Answered by AI
Round 2 - Assignment 

Pronunciation, typing, Email

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared until and unless u succed, dont losse hope

Voice Process Executive Interview Questions asked at other Companies

Q1. How to solve a problem of customer
View answer (7)

IT Home Agent Support Specialist Interview Questions & Answers

user image Anonymous

posted on 18 Aug 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Job Responsibility
Round 2 - Technical 

(1 Question)

  • Q1. Virtual Machine
Round 3 - Technical 

(1 Question)

  • Q1. Active Directory
Round 4 - Technical 

(1 Question)

  • Q1. Basic Cloud related.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - Technical 

(4 Questions)

  • Q1. Test paper was given to solve by sharing screen
  • Q2. BPO centric topics SLA, attrition etc
  • Q3. Same as I mentioned
  • Q4. Power bi dashboard asked

Wfm Rta Analyst Interview Questions asked at other Companies

Q1. Explain how Workload is calculated on Interval basis
View answer (1)

Teleperformance interview questions for popular designations

 Customer Care Executive

 (169)

 Customer Service Executive

 (148)

 Customer Service Associate

 (125)

 Customer Support Executive

 (77)

 Technical Support Executive

 (38)

 Analyst

 (34)

 Customer Support Associate

 (26)

 Team Lead

 (25)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(7 Questions)

  • Q1. Why I'm join your company
  • Ans. I'm join your company because I increase my potential power and I will gain good experience your company and I gain knowledge from your company.
  • Answered Anonymously
  • Q2. Why I leave last job
  • Ans. My last job is very good and I also good gain experience and knowledge but here my growth increases chances is low so I leave job and I find to job where my growth power increases.
  • Answered Anonymously
  • Q3. Are you comfortable with this job
  • Ans. Yes I'm interested to do this job
  • Answered Anonymously
  • Q4. What's your expect salary
  • Q5. Why select you for this job
  • Q6. Why should select you for this job
  • Q7. Where do you see yourself after 3 to 5 years

Top Teleperformance Customer Service Executive Interview Questions and Answers

Q1. Q.9 what do you know about BPO or teleperformance?
View answer (20)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (34)

Get interview-ready with Top Teleperformance Interview Questions

Agent Interview Questions & Answers

user image Anonymous

posted on 20 Oct 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Being confident
Round 2 - Behavioral 

(1 Question)

  • Q1. About yourself hobbies studies and why bpo
Round 3 - Coding Test 

It's typing and listing test

Top Teleperformance Agent Interview Questions and Answers

Q1. What is BPO and full form of BPO
View answer (1)

Agent Interview Questions asked at other Companies

Q1. If you had 1 crore rupees what would you do with them?
View answer (2)

Jobs at Teleperformance

View all
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Say something about virat kohli
  • Ans. 

    Virat Kohli is a renowned Indian cricketer known for his aggressive batting style and exceptional leadership skills.

    • Virat Kohli is the current captain of the Indian cricket team.

    • He is known for his consistency in scoring runs across all formats of the game.

    • Kohli has broken numerous records in international cricket, including fastest to reach 8,000, 9,000, 10,000, and 11,000 ODI runs.

    • He is often compared to legendary cr...

  • Answered by AI
Round 2 - Aptitude Test 

I need to translate a given statement into hindi ( written in english)

Interview Preparation Tips

Interview preparation tips for other job seekers - if you have 24 hour time to wait just to know that u are selected or not then apply there. May be it will take 2 days to reject you.

Voice Process Associate Interview Questions asked at other Companies

Q1. If Drop facility is not available till that distace where you live ?What will you do?
View answer (1)

Relationship Executive interview

user image Jobonymous

posted on 19 Dec 2021

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-

I applied via Job Portal

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and customer-focused individual with a strong background in customer service and problem-solving skills.

    • I have X years of experience in customer service roles

    • I excel at communication and interpersonal skills

    • I am adept at handling customer inquiries and resolving issues efficiently

    • I am a quick learner and always strive to provide excellent service

  • Answered by AI
  • Q2. Why you want to join our organisation
  • Ans. 

    I am impressed by your company's commitment to customer satisfaction and growth opportunities.

    • I admire your company's reputation for excellent customer service

    • I am excited about the potential for career advancement within your organization

    • I believe my skills and experience align well with the values of your company

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Strength and weeknees

Top Teleperformance Customer Service Associate Interview Questions and Answers

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (38)

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (38)

Associate Interview Questions & Answers

user image Anonymous

posted on 23 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. About previous experience
  • Q2. About BPO situation
Round 2 - Assignment 

Voice based and typing

Round 3 - One-on-one 

(2 Questions)

  • Q1. About BPO, situation handlng
  • Q2. Next five years plains
  • Ans. 

    In the next five years, I plan to further develop my skills, take on more responsibilities, and contribute to the growth of the company.

    • Continuously improve my skills through training and professional development opportunities

    • Take on leadership roles and mentor junior associates

    • Work on high-impact projects that drive business growth

    • Collaborate with cross-functional teams to achieve strategic goals

    • Stay updated on indust

  • Answered by AI
Round 4 - Aptitude Test 

Skill based test check basic skill and system navigation.

Interview Preparation Tips

Interview preparation tips for other job seekers - NA

Associate Interview Questions asked at other Companies

Q1. What is mean of TTR & why required for powder coating process ?
View answer (17)

Teleperformance Interview FAQs

How many rounds are there in Teleperformance interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, voice process, customer support, Communication Skills and international bpo.
What are the top questions asked in Teleperformance interview?

Some of the top questions asked at the Teleperformance interview -

  1. Situational: If customer gets damaged product and he is saying he want to retur...read more
  2. Q.9 what do you know about BPO or teleperforman...read more
  3. Introduction Explain something in English What is customer care or customer s...read more
How long is the Teleperformance interview process?

The duration of Teleperformance interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Teleperformance Interview Process

based on 476 interviews in last 1 year

Interview experience

4
  
Good
View more

People are getting interviews through

based on 1.3k Teleperformance interviews
Job Portal
WalkIn
Referral
Recruitment Consultant
Company Website
Campus Placement
26%
24%
16%
6%
5%
2%
21% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

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Teleperformance Reviews and Ratings

based on 27.8k reviews

3.9/5

Rating in categories

3.8

Skill development

3.8

Work-Life balance

3.7

Salary & Benefits

3.8

Job Security

3.8

Company culture

3.5

Promotions/Appraisal

3.7

Work Satisfaction

Explore 27.8k Reviews and Ratings
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