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343 Teleperformance Jobs

Domestic Voice Process

0-1 years

₹ 1.5 - 2.25L/yr

Kolkata

500 vacancies

Domestic Voice Process

Teleperformance

posted 11hr ago

Job Description


Greetings Raipur!

Join Our Team!

Teleperformance welcomes you to be a part of our dynamic team!


Job Role: Customer Care Executive

Location: Raipur

Job Type: Full-time


About the Role:

We are seeking enthusiastic and customer-focused individuals to join our team as Customer Care Executives. As a Customer Care Executive, you will be responsible for providing exceptional customer service to our clients via inbound and outbound calls.


Responsibilities:

- Handle customer inquiries and resolve issues via phone

- Provide product/service information to customers

- Meet and exceed customer satisfaction targets

- Maintain accurate records of customer interactions

- Collaborate with team members to achieve team goals


Requirements:

- Minimum 12th pass qualification

- Excellent communication and interpersonal skills

- Ability to work in a fast-paced environment

- Flexibility to work rotational shifts, including night shifts


What We Offer:

- Competitive CTC up to ₹19,000

- In-hand salary: ₹15,000

- Two rotational week offs

- Opportunity to work with a global leader in customer experience management

- Professional growth and development opportunities


How to Apply:

If you are passionate about delivering exceptional customer service and want to join our dynamic team, please submit your application to


Priyanka Dhar

7908390047

priyanka.dhar@teleperformancedibs.com


Sneha Chatterjee

6290237491

sneha.chatterjee@teleperformancedibs.com


Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Voice Process roles with real interview advice

Top Teleperformance Voice Process Interview Questions

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
Q2. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
Q3. Q.9 what do you know about BPO or teleperformance?
View all 537 questions

What people at Teleperformance are saying

3.8
 Rating based on 8 Voice Process reviews

Likes

Teleperformance is a excellent company and o am very glad to be a employee of teleperformance... It is overall excellent

  • Salary - Excellent
  • +6 more
Dislikes

Nothing so far

Read 8 Voice Process reviews

Voice Process salary at Teleperformance

reported by 6 employees
₹1 L/yr - ₹3.1 L/yr
11% less than the average Voice Process Salary in India
View more details

What Teleperformance employees are saying about work life

based on 29.7k employees
52%
38%
58%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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