Inbound Customer Care Executive Interview Questions and Answers

This question is asking for definitions and examples related to BPO, banking, customer service, and credit cards.

• BPO stands for Business Process Outsourcing and involves contracting out specific business operations to a third-party provider.

• Banking refers to the industry and activities related to financial services provided by banks and other financial institutions.

• Customer service involves providing assistance and support to customers before, during, and after a purchase or ...read more

Mahipalpur is a bustling neighborhood in Delhi known for its proximity to the airport and a wide range of hotels and restaurants.

• Advantages: Convenient location near the airport, plenty of accommodation options, diverse dining choices

• Disadvantages: Traffic congestion, noise pollution from airport activities

• Example: Travelers find Mahipalpur a convenient place to stay due to its proximity to the airport and availability of budget hotels.

Online shopping is the process of buying goods and services from the internet.

• Online shopping is convenient and time-saving.

• Customers can compare prices and products from different websites.

• Online shopping offers a wider range of products and services.

• Customers can read reviews and ratings before making a purchase.

• Online shopping also offers various payment options and delivery methods.

• Examples: Amazon, Flipkart, eBay, etc.