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Teleperformance Interview Questions, Process, and Tips

Updated 6 Mar 2025

Top Teleperformance Interview Questions and Answers

View all 537 questions

Teleperformance Interview Experiences

Popular Designations

1.8k interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(7 Questions)

  • Q1. Why I'm join your company
  • Ans. I'm join your company because I increase my potential power and I will gain good experience your company and I gain knowledge from your company.
  • Answered Anonymously
  • Q2. Why I leave last job
  • Ans. My last job is very good and I also good gain experience and knowledge but here my growth increases chances is low so I leave job and I find to job where my growth power increases.
  • Answered Anonymously
  • Q3. Are you comfortable with this job
  • Ans. Yes I'm interested to do this job
  • Answered Anonymously
  • Q4. What's your expect salary
  • Q5. Why select you for this job
  • Q6. Why should select you for this job
  • Q7. Where do you see yourself after 3 to 5 years

Top Teleperformance Customer Service Executive Interview Questions and Answers

Q1. Q.9 what do you know about BPO or teleperformance?
View answer (20)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I was interviewed in Jan 2025.

Round 1 - HR 

(1 Question)

  • Q1. Why Join Teleperformance
  • Ans. 

    Join Teleperformance for a dynamic work environment, career growth opportunities, and a supportive team.

    • Dynamic work environment with opportunities for growth

    • Supportive team and management

    • Competitive salary and benefits package

    • Global company with diverse career paths

    • Innovative technology and training programs

  • Answered by AI
Round 2 - Calling 

(1 Question)

  • Q1. Questions Regarding Your Experience
Round 3 - Assignment 

At The Online Assignment

Operations Executive Interview Questions asked at other Companies

Q1. What is the electric current? How is works ?
View answer (29)
Teleperformance Interview Questions and Answers for Freshers
illustration image

Agent Interview Questions & Answers

user image Anonymous

posted on 20 Oct 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Being confident
Round 2 - Behavioral 

(1 Question)

  • Q1. About yourself hobbies studies and why bpo
Round 3 - Coding Test 

It's typing and listing test

Top Teleperformance Agent Interview Questions and Answers

Q1. What is BPO and full form of BPO
View answer (1)

Agent Interview Questions asked at other Companies

Q1. If you had 1 crore rupees what would you do with them?
View answer (2)
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Say something about virat kohli
  • Ans. 

    Virat Kohli is a renowned Indian cricketer known for his aggressive batting style and exceptional leadership skills.

    • Virat Kohli is the current captain of the Indian cricket team.

    • He is known for his consistency in scoring runs across all formats of the game.

    • Kohli has broken numerous records in international cricket, including fastest to reach 8,000, 9,000, 10,000, and 11,000 ODI runs.

    • He is often compared to legendary cr...

  • Answered by AI
Round 2 - Aptitude Test 

I need to translate a given statement into hindi ( written in english)

Interview Preparation Tips

Interview preparation tips for other job seekers - if you have 24 hour time to wait just to know that u are selected or not then apply there. May be it will take 2 days to reject you.

Voice Process Associate Interview Questions asked at other Companies

Q1. If Drop facility is not available till that distace where you live ?What will you do?
View answer (1)

Teleperformance interview questions for popular designations

 Customer Care Executive

 (179)

 Customer Service Executive

 (153)

 Customer Service Associate

 (127)

 Customer Support Executive

 (79)

 Technical Support Executive

 (41)

 Analyst

 (35)

 Customer Support Associate

 (28)

 Team Lead

 (26)

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-

I applied via Job Portal

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and customer-focused individual with a strong background in customer service and problem-solving skills.

    • I have X years of experience in customer service roles

    • I excel at communication and interpersonal skills

    • I am adept at handling customer inquiries and resolving issues efficiently

    • I am a quick learner and always strive to provide excellent service

  • Answered by AI
  • Q2. Why you want to join our organisation
  • Ans. 

    I am impressed by your company's commitment to customer satisfaction and growth opportunities.

    • I admire your company's reputation for excellent customer service

    • I am excited about the potential for career advancement within your organization

    • I believe my skills and experience align well with the values of your company

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Strength and weeknees

Top Teleperformance Customer Service Associate Interview Questions and Answers

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)

Get interview-ready with Top Teleperformance Interview Questions

Associate Interview Questions & Answers

user image Anonymous

posted on 23 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. About previous experience
  • Q2. About BPO situation
Round 2 - Assignment 

Voice based and typing

Round 3 - One-on-one 

(2 Questions)

  • Q1. About BPO, situation handlng
  • Q2. Next five years plains
  • Ans. 

    In the next five years, I plan to further develop my skills, take on more responsibilities, and contribute to the growth of the company.

    • Continuously improve my skills through training and professional development opportunities

    • Take on leadership roles and mentor junior associates

    • Work on high-impact projects that drive business growth

    • Collaborate with cross-functional teams to achieve strategic goals

    • Stay updated on indust

  • Answered by AI
Round 4 - Aptitude Test 

Skill based test check basic skill and system navigation.

Interview Preparation Tips

Interview preparation tips for other job seekers - NA

Associate Interview Questions asked at other Companies

Q1. What is mean of TTR & why required for powder coating process ?
View answer (17)

Jobs at Teleperformance

View all
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(1 Question)

  • Q1. Your name and experience
  • Ans. 

    My name is Sarah and I have 3 years of experience in customer care.

    • Name: Sarah

    • Experience: 3 years in customer care

    • Strong communication skills

    • Ability to handle difficult customers

    • Experience with CRM systems

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join the company as no one listens

Top Teleperformance Customer Care Executive Interview Questions and Answers

Q1. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
View answer (33)

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)

Team Lead Interview Questions & Answers

user image Anonymous

posted on 28 May 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. What would you do differently as a team leader if you would get the post?
  • Q2. What are the qualities of a good team leader?
  • Q3. If you had a challenging team member how would you handle that?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident!

Team Lead Interview Questions asked at other Companies

Q1. write a java program to get maxing profit by buying and selling a share from a given set of values (they will change the question after you give solution, like if consider buying only once and selling once they will say to buying multiple t... read more
View answer (3)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. What is blue death of screen?

Top Teleperformance Technical Support Executive Interview Questions and Answers

Q1. 1. How to install windows 2. How to make pen drive bootable 3.What is taskbar 4.what is task manager 5.How to make partition in hard drive 6. How to activate windows
View answer (2)

Technical Support Executive Interview Questions asked at other Companies

Q1. 1. How to install windows 2. How to make pen drive bootable 3.What is taskbar 4.what is task manager 5.How to make partition in hard drive 6. How to activate windows
View answer (2)

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 12 Aug 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourselves
  • Ans. 

    We are experienced BPO executives with a strong track record of delivering exceptional customer service and driving operational efficiency.

    • Experienced in handling customer inquiries and resolving issues

    • Skilled in managing a team and meeting performance targets

    • Proficient in using CRM systems and other BPO tools

    • Strong communication and problem-solving skills

    • Example: Successfully implemented a new customer service process

  • Answered by AI
  • Q2. Why u want to work here
  • Ans. 

    I am passionate about providing excellent customer service and believe this company aligns with my values and career goals.

    • I admire the company's reputation for exceptional customer service

    • I am impressed by the company's commitment to employee development

    • I believe my skills and experience would be a great fit for the team

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - No don't go there

Top Teleperformance BPO Executive Interview Questions and Answers

Q1. What is costumer service support?
View answer (1)

BPO Executive Interview Questions asked at other Companies

Q1. What is BPO and why it is important for the company?
View answer (4)
Contribute & help others!
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Teleperformance Interview FAQs

How many rounds are there in Teleperformance interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, voice process, customer support, Communication Skills and international bpo.
What are the top questions asked in Teleperformance interview?

Some of the top questions asked at the Teleperformance interview -

  1. Situational: If customer gets damaged product and he is saying he want to retur...read more
  2. Q.9 what do you know about BPO or teleperforman...read more
  3. Introduction Explain something in English What is customer care or customer s...read more
How long is the Teleperformance interview process?

The duration of Teleperformance interview process can vary, but typically it takes about less than 2 weeks to complete.

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Teleperformance Interview Process

based on 1.6k interviews

Interview experience

4
  
Good
View more

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Teleperformance Reviews and Ratings

based on 29.8k reviews

3.9/5

Rating in categories

3.9

Skill development

3.8

Work-life balance

3.7

Salary

3.8

Job security

3.8

Company culture

3.6

Promotions

3.8

Work satisfaction

Explore 29.8k Reviews and Ratings
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