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Senior E Support Officer interview
Q1. How important customers satisfaction means to you?
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Customer Service Associate interview
Q2. What is customer service, conversation with customer, tell about Hyderabad
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Q4. What do you know about ecommerce?
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Career Growth
2w
a technical lead
11 YoE .NET Dev, Offer 1-36 LPA Hyderabad vs offer 2- 30 LPA Bengaluru
11 YoE .NET Developer, I'm already in Bengaluru.
Offer 1 - 36-37 LPA - Hyderabad Hybrid - Service company (30K Employee).
Offer 2- 30 LPA - Bengaluru Hybrid - Product Company(Less famous product company, but basis the interview I liked the company).
Last CTC 29 LPA including Bonus.
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People also ask about IntouchCX
Is IntouchCX a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 1.8k employee reviews, it's clear that most employees have a below average experience working at IntouchCX. Company culture holds the highest rating at 2.8, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about company culture and career growth on AmbitionBox.
How does IntouchCX’s employee rating compare to the industry average?
IntouchCX's employee rating of 2.9 out of 5 is below the industry average of 3.7 out of 5 for companies within the BPO sector. This rating suggests that IntouchCX faces some challenges in employee satisfaction compared to its industry peers. It indicates that while IntouchCX performs relatively well, there may be specific areas where improvements could be made to better align with or exceed the industry standard.
Does IntouchCX pay their employees well?
According to AmbitionBox reviews, IntouchCX employees rate their salary and benefits at 2.7 out of 5, based on 1.8k reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about IntouchCX salaries here and to read reviews specifically about salary and benefits at IntouchCX, click here.
How is the work culture at IntouchCX?
Work culture at IntouchCX is rated 2.8 out of 5 by 1.8k employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at IntouchCX, click here.
How is the job security at IntouchCX?
Based on 1.8k reviews on AmbitionBox, IntouchCX employees rate job security at 2.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at IntouchCX. To read reviews about job security at IntouchCX, click here.
Is work from home available at IntouchCX?
According to AmbitionBox, 14% of IntouchCX employees work from home permanently, 57% work from the office, and 29% follow a hybrid model, based on 234 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at IntouchCX, click here.
How do I get a job at IntouchCX?
To get a job at IntouchCX, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top IntouchCX interview questions and practice your responses to prepare thoroughly.
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IntouchCX Reviews by Locations
Work Policy at IntouchCX
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Workplace policy may vary based on Department, Designation and
Location.
based on 234 reviews in last 6 months
Work from office
57%
Hybrid
29%
Other hybrid work policies
20%
3 days/week from office
5%
2 days/week from office
4%
Permanent work from home
14%
Join IntouchCX We are IntouchCX. Where innovation meets industry.
Gender Based Ratings at IntouchCX
based on 1.7k reviews
Rated by 550
Women
Rated by 1.2k
Men
Working Days at IntouchCX
based on 1.8k reviews
Rotational Shift
65%
Monday to Friday
28%
Other
4%
Monday to Saturday
2%
Alternate Saturday off
1%
Work Timings at IntouchCX
based on 1.8k reviews
Flexible timing
Strict (5.30pm - 2.30am)
Strict (9am - 6pm)
48%
3%
3%
46% employees reported other strict timings
Shift Timings at IntouchCX
based on 1.8k reviews
Night shift
Day shift
55%
45%
Business Travel at IntouchCX
based on 1.8k reviews
No travel
69%
Within city
28%
Within country
2%
International travel
1%
|
E Support Officer
1.3k
salaries
|  â‚ą1.5 L/yr - â‚ą4.5 L/yr |
|
Senior E Support Officer
605
salaries
| â‚ą1.9 L/yr - â‚ą5 L/yr |
|
Senior Consultant
315
salaries
| â‚ą3 L/yr - â‚ą9.2 L/yr |
|
Quality Analyst
261
salaries
| â‚ą1.4 L/yr - â‚ą5.1 L/yr |
|
Team Lead
236
salaries
| â‚ą3 L/yr - â‚ą8.5 L/yr |
Explore more salaries
Office cab/shuttle
121 total
responses
Free meal
8 total
responses
Retirement benefits
2 total
responses
International/On-site exposure
2 total
responses
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