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Teleperformance Interview Questions, Process, and Tips
Top Teleperformance Interview Questions and Answers
- Q1. Introduction Explain something in English What is customer care or customer service What is customer satisfactionasked in Customer Care Executive interview
- Q2. Q.9 what do you know about BPO or teleperformance?asked in Customer Service Executive interview
- Q3. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)asked in Customer Service Associate interview
Teleperformance Interview Experiences
1.8k interviews found
Anonymous
I applied via AmbitionBox and was interviewed before Oct 2023. There was 1 interview round.
(4 Questions)
- Q1. Tell me about your self Why would you hire you
- Ans.
Experienced senior executive with proven track record in driving business growth and leading high-performing teams.
Over 10 years of experience in senior leadership roles
Successfully increased revenue by 30% in previous role
Strong strategic planning and decision-making skills
Proven ability to motivate and inspire teams to achieve goals
- Q2. What's your family background
- Ans.
My family background is diverse and multicultural, with members from various professions and backgrounds.
My parents are both professionals in different fields - my father is an engineer and my mother is a teacher.
I have two siblings, one is a doctor and the other is an artist.
We have a strong emphasis on education and hard work in our family.
We celebrate cultural traditions from both sides of our family, creating a ric
- Q3. What skills do you have?
- Ans.
I have strong leadership, strategic planning, and communication skills.
Strong leadership skills demonstrated through successfully leading teams to achieve goals
Expertise in strategic planning to drive business growth and success
Excellent communication skills in both written and verbal forms
- Q4. What is your hobbies
- Ans.
My hobbies include playing tennis, reading mystery novels, and cooking new recipes.
Playing tennis helps me stay active and competitive
Reading mystery novels allows me to unwind and exercise my brain
Cooking new recipes is a creative outlet for me and I enjoy trying new flavors
Interview Preparation Tips
- Digital Marketing
- SMM
- SEO
- Influencer marketing
Senior Executive Interview Questions asked at other Companies
Selected
I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 3 interview rounds.
(1 Question)
- Q1. Basic communication skills
(1 Question)
- Q1. Networking related questions and questions related to past experience
Interview Preparation Tips
Like Adobe directly hire for their Tech. Engineers so why should not we directly approach them to get hired instead for the third party in my sense.
Technical Support Engineer Interview Questions asked at other Companies
Yash babbar
(1 Question)
- Q1. Self introduction
Interview Preparation Tips
Cce Executive Interview Questions asked at other Companies
What people are saying about Teleperformance
Selected
I appeared for an interview before Jan 2024.
(2 Questions)
- Q1. What about my self.
- Q2. Work experience if any.
- Ans.
I have 2 years of experience working in customer service roles.
Worked as a customer service representative for XYZ Company for 1 year
Handled customer inquiries, resolved complaints, and processed orders
Assisted with training new customer service associates
Worked in a fast-paced environment and met performance targets consistently
(2 Questions)
- Q1. They asked me same.
- Q2. Check-in my communication skills.
Like a versant test.
Interview Preparation Tips
Top Teleperformance Customer Service Associate Interview Questions and Answers
Customer Service Associate Interview Questions asked at other Companies
Teleperformance interview questions for popular designations
(2 Questions)
- Q1. Tell me something about yourself
- Q2. Why do you want to join BPO company
Interview Preparation Tips
Top Teleperformance Customer Care Executive Interview Questions and Answers
Customer Care Executive Interview Questions asked at other Companies
Get interview-ready with Top Teleperformance Interview Questions
Selected
I applied via Naukri.com and was interviewed in Dec 2023. There was 1 interview round.
(1 Question)
- Q1. Warm welcome then questions Tell me about yourself? What is your Aim ? What is the purpose for joining the job? What is your experiences? What is your salary expectation? Where do you want to see yourself...
Interview Preparation Tips
- under my capability
Seller Support Executive Interview Questions asked at other Companies
Jobs at Teleperformance
I applied via Job Portal and was interviewed before Jun 2023. There was 1 interview round.
They scheduled so many times assessments
Interview Preparation Tips
Senior Customer Service Associate Interview Questions asked at other Companies
Tell me about yourself
(2 Questions)
- Q1. Tell me about yourself
- Ans.
Experienced content manager with a passion for storytelling and creating engaging digital content.
Over 5 years of experience in content creation and management
Skilled in SEO optimization and social media marketing
Strong background in writing, editing, and content strategy
Managed successful campaigns for various clients, increasing engagement and brand awareness
- Q2. How was your previous job
- Ans.
My previous job was challenging but rewarding, allowing me to develop strong content management skills.
Managed content creation and publication across multiple platforms
Analyzed data to optimize content performance
Collaborated with cross-functional teams to ensure brand consistency
Implemented SEO strategies to increase organic traffic
Interview Preparation Tips
Content Manager Interview Questions asked at other Companies
Sonu Bhardwaj
(2 Questions)
- Q1. Tell me about yourself
- Ans.
Experienced customer service representative with strong communication skills and a passion for helping others.
Over 5 years of experience in customer service roles
Excellent communication skills, both written and verbal
Strong problem-solving abilities
Passionate about providing exceptional customer service
Ability to remain calm and professional in challenging situations
- Q2. What was your responsibility in your previous company
- Ans.
I was responsible for handling customer inquiries, resolving issues, and providing excellent service.
Managed incoming calls and emails from customers
Resolved customer complaints and issues in a timely and professional manner
Provided product information and assistance to customers
Processed orders and returns
Maintained customer records and updated information as needed
Interview Preparation Tips
Top Teleperformance Customer Service Representative Interview Questions and Answers
Customer Service Representative Interview Questions asked at other Companies
Selected
(1 Question)
- Q1. Tell me about u r self
(1 Question)
- Q1. Self introduction. About bpo
(1 Question)
- Q1. Self introduction about bpo
NON Voice Process Interview Questions asked at other Companies
Teleperformance Interview FAQs
Some of the top questions asked at the Teleperformance interview -
The duration of Teleperformance interview process can vary, but typically it takes about less than 2 weeks to complete.
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Teleperformance Interviews By Designations
- Teleperformance Customer Care Executive Interview Questions
- Teleperformance Customer Service Executive Interview Questions
- Teleperformance Customer Service Associate Interview Questions
- Teleperformance Customer Support Executive Interview Questions
- Teleperformance Technical Support Executive Interview Questions
- Teleperformance Analyst Interview Questions
- Teleperformance Customer Support Associate Interview Questions
- Teleperformance Team Lead Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Care Executive Interview Questions
- Customer Service Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Support Executive Interview Questions
- Technical Support Executive Interview Questions
- Analyst Interview Questions
- Customer Support Associate Interview Questions
- Team Lead Interview Questions
- Show more
Teleperformance Interview Process
based on 1.7k interviews
Interview experience
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Teleperformance Reviews and Ratings
based on 30.2k reviews
Rating in categories
|
Customer Care Executive
6.3k
salaries
|  ₹0.8 L/yr - ₹7 L/yr |
|
Customer Service Executive
6.3k
salaries
| ₹1 L/yr - ₹6.5 L/yr |
|
Customer Service Associate
5.4k
salaries
| ₹0.9 L/yr - ₹4.2 L/yr |
|
Team Lead
3.5k
salaries
| ₹1.2 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹5.5 L/yr |
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