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based on 27.3k Reviews

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Teleperformance Interview Questions, Process, and Tips

Updated 24 Dec 2024

Top Teleperformance Interview Questions and Answers

View all 520 questions

Teleperformance Interview Experiences

Popular Designations

1.7k interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. One on one interview with the HR, mostly judged by communication skills
Round 2 - Aptitude Test 

Basic test for aptitude including typing test

Interview Preparation Tips

Interview preparation tips for other job seekers - Just prepare basic questions and be confident

Top Teleperformance Customer Service Executive Interview Questions and Answers

Q1. Q.9 what do you know about BPO or teleperformance?
View answer (20)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (34)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Tell me something about your self
  • Q2. How you enjoyed your last sunday?
  • Q3. What is customer support?
  • Ans. 

    Customer support involves providing assistance and resolving issues for customers to ensure their satisfaction with a product or service.

    • Customer support is the process of helping customers with their inquiries, complaints, and issues.

    • It involves providing information, troubleshooting problems, and offering solutions to ensure customer satisfaction.

    • Customer support can be provided through various channels such as phone...

  • Answered by AI
  • Q4. What do you want to choose, customer support or sales?
  • Q5. One question will be related to your hobby
Round 3 - HR 

(5 Questions)

  • Q1. Give me a brief introduction of yourself.
  • Q2. Explain the most beautiful day of your life?
  • Q3. Are you ready with night shifts?
  • Q4. What you did yesterday?
  • Q5. What are your salary expectations?
Round 4 - Aptitude Test 

Aptitude test is the basic test which will check your basic grammar, reasoning,communication and listening ability.
You can crack the exam easily if you have the basic information about these topics.
The passing mark is 58, that is easily achievable.

Round 5 - Behavioral 

(4 Questions)

  • Q1. Tell me about yourself?
  • Q2. Why you want to join bpo or customer service?
  • Q3. A question from your skills and hobby.
  • Q4. What are your future goals?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and composed.
Just communication skill matters. If you possess good communication skills, you will crack the interview easily.

Top Teleperformance Customer Support Associate Interview Questions and Answers

Q1. What do you know about social media?
View answer (6)

Customer Support Associate Interview Questions asked at other Companies

Q1. How can you tackle your customer in real time scenario?
View answer (31)

Assistant Manager Interview Questions & Answers

user image NAINI SOUMYASRI

posted on 1 Jul 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. About previous experience
  • Q2. Scenario based questions
Round 2 - Technical 

(2 Questions)

  • Q1. About shrinkage, Attrition
  • Q2. Client based questions

Assistant Manager Interview Questions asked at other Companies

Q1. You are Handling cash operations then how you manage operations with sales ?
View answer (86)
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Introduce yourself and asked me to share my views on a given topic.
Round 2 - Aptitude Test 

Versant test was there to complete.

Round 3 - HR 

(1 Question)

  • Q1. HR Round got delayed over 2 hours and I was sitting in front of my phone for the call and then got to know that the hiring is completed and there’ll be no more hiring for the process.

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be prepared for any opportunity and don’t be sitting on a single opportunity.

Top Teleperformance Customer Support Executive Interview Questions and Answers

Q1. If customer is angry how can you make him understand
View answer (30)

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (20)

Teleperformance interview questions for popular designations

 Customer Care Executive

 (165)

 Customer Service Executive

 (145)

 Customer Service Associate

 (125)

 Customer Support Executive

 (77)

 Technical Support Executive

 (36)

 Analyst

 (34)

 Customer Support Associate

 (26)

 Team Lead

 (25)

CC Executive Interview Questions & Answers

user image Anonymous

posted on 5 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Company Website and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduce yourself? what is your strength? why do you want teleperformance? what do you know about teleperformance?
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself? tell me your achivements?
Round 3 - versant round. 

(1 Question)

  • Q1. Versant english test

Interview Preparation Tips

Topics to prepare for Teleperformance CC Executive interview:
  • the company mission and values
Interview preparation tips for other job seekers - stay motivated.
Keep your resume updated.
Prepare for interviews
enhance your skills
maintain a positive mindset.

CC Executive Interview Questions asked at other Companies

Q1. Suppose customer has received a damaged product. How you will handle this senario?
View answer (1)

Get interview-ready with Top Teleperformance Interview Questions

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

They will be biased and looks matters alot in their gurgaon office

Round 2 - HR 

(2 Questions)

  • Q1. Introduction about urself
  • Q2. Why did u leave ur current organisation

Top Teleperformance Customer Service Representative Interview Questions and Answers

Q1. What is the speed of your wifi and how much total overall experience?
View answer (1)

Customer Service Representative Interview Questions asked at other Companies

Q1. 4) What is the difference between BPO and KPO?
View answer (3)

Jobs at Teleperformance

View all
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills

Top Teleperformance Customer Care Executive Interview Questions and Answers

Q1. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
View answer (33)

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Tell me something about yourself
  • Q2. Tell Something about Mumbai city
  • Ans. 

    Mumbai is a bustling metropolis known for its vibrant culture, Bollywood film industry, and delicious street food.

    • Home to Bollywood, the largest film industry in India

    • Known for iconic landmarks like the Gateway of India and Marine Drive

    • Diverse culinary scene with famous street food like vada pav and pav bhaji

    • Financial hub of India with the Bombay Stock Exchange located in the city

    • Rich history and heritage with colonial

  • Answered by AI
  • Q3. What do you know about Credit card?
  • Ans. 

    Credit card is a payment card issued by a financial institution, allowing the cardholder to borrow funds to pay for goods and services.

    • Credit cards allow users to make purchases on credit, with the promise to repay the borrowed amount at a later date.

    • They often come with a credit limit, which is the maximum amount of money that can be borrowed.

    • Credit cards may charge interest on outstanding balances if not paid in full...

  • Answered by AI
  • Q4. What is bank according to you?
  • Ans. 

    A bank is a financial institution that accepts deposits from the public and creates credit.

    • A bank provides various financial services such as loans, credit cards, and savings accounts.

    • Banks play a crucial role in the economy by facilitating the flow of money and providing a safe place for people to store their funds.

    • They also act as intermediaries between borrowers and lenders, helping to allocate capital efficiently.

    • E...

  • Answered by AI

Top Teleperformance Customer Support Executive Interview Questions and Answers

Q1. If customer is angry how can you make him understand
View answer (30)

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (20)
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 4 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. Tell about yourself
  • Q2. Which public figure do you admire the most
  • Q3. What is your location
  • Q4. What is your current CTC
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why is your hometown famous
Round 3 - Aptitude Test 

AMCAT assessment consist of 4-5 sections I scored 76 which is way too high

Round 4 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Mock Call & call etiquettes

Senior Customer Service Associate Interview Questions asked at other Companies

Q1. Do you know numbers in Hindi?
View answer (2)
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced customer service representative with strong communication skills and a passion for helping others.

    • Over 5 years of experience in customer service roles

    • Excellent communication skills, both written and verbal

    • Strong problem-solving abilities

    • Passionate about providing exceptional customer service

    • Previous experience handling difficult customers and resolving issues effectively

  • Answered by AI
  • Q2. What unique value do you bring to this role
  • Ans. 

    I bring a unique combination of strong communication skills, problem-solving abilities, and a genuine passion for helping others.

    • Excellent communication skills: able to effectively listen to and address customer concerns

    • Strong problem-solving abilities: can quickly assess situations and find solutions

    • Genuine passion for helping others: committed to providing top-notch customer service

    • Previous experience in a customer-f...

  • Answered by AI

Top Teleperformance Customer Service Representative Interview Questions and Answers

Q1. What is the speed of your wifi and how much total overall experience?
View answer (1)

Customer Service Representative Interview Questions asked at other Companies

Q1. 4) What is the difference between BPO and KPO?
View answer (3)

Teleperformance Interview FAQs

How many rounds are there in Teleperformance interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, voice process, customer support, Communication Skills and international bpo.
What are the top questions asked in Teleperformance interview?

Some of the top questions asked at the Teleperformance interview -

  1. Situational: If customer gets damaged product and he is saying he want to retur...read more
  2. Q.9 what do you know about BPO or teleperforman...read more
  3. Introduction Explain something in English What is customer care or customer s...read more
How long is the Teleperformance interview process?

The duration of Teleperformance interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Teleperformance Interview Process

based on 471 interviews in last 1 year

Interview experience

4
  
Good
View more

People are getting interviews through

based on 1.3k Teleperformance interviews
Job Portal
WalkIn
Referral
Recruitment Consultant
Company Website
Campus Placement
26%
24%
16%
6%
5%
2%
21% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

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Teleperformance Reviews and Ratings

based on 27.3k reviews

3.9/5

Rating in categories

3.8

Skill development

3.8

Work-Life balance

3.7

Salary & Benefits

3.8

Job Security

3.8

Company culture

3.5

Promotions/Appraisal

3.7

Work Satisfaction

Explore 27.3k Reviews and Ratings
Customer Service Executive

Gurgaon / Gurugram

1-6 Yrs

₹ 2.25-3 LPA

Customer Service Executive |International Voice Process

Noida,

Gurgaon / Gurugram

+1

1-6 Yrs

₹ 2-4 LPA

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