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Teleperformance
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I applied via Walk-in and was interviewed in Dec 2023. There were 3 interview rounds.
To handle an angry customer, I would remain calm, actively listen to their concerns, empathize with them, apologize for any inconvenience caused, offer a solution or assistance, and follow up to ensure their satisfaction.
Remain calm and composed
Listen actively and attentively to the customer's concerns
Empathize with the customer and acknowledge their frustration
Apologize sincerely for any inconvenience caused
Offer a so...
Empathy is understanding and sharing the feelings of others, while sympathy is feeling compassion or pity for others.
Empathy is the ability to put oneself in someone else's shoes and understand their emotions.
Sympathy is feeling sorry for someone or having compassion for their situation.
Empathy involves actively listening and validating someone's feelings.
Sympathy often involves offering comfort or support.
Empathy focu...
I applied via Approached by Company and was interviewed in Feb 2024. There were 5 interview rounds.
The short term internship on film making
The company assignment of work
What is the subject of case study
I applied via Walk-in
I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.
Teleperformance interview questions for popular designations
posted on 14 Nov 2024
I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.
RAM is used in a computer to temporarily store data and instructions that the CPU needs to access quickly.
RAM stands for Random Access Memory
It is used to store data and instructions that the CPU needs to access quickly
RAM is volatile memory, meaning it loses its contents when the power is turned off
Having more RAM allows a computer to run more programs simultaneously without slowing down
Get interview-ready with Top Teleperformance Interview Questions
I applied via Walk-in and was interviewed in Dec 2023. There was 1 interview round.
Mechanical engineers design power-producing machines, such as electric generators, internal combustion engines, and steam and gas turbines, as well as power-using machines, such as refrigeration and air-conditioning systems. Mechanical engineers design other machines inside buildings, such as elevators and escalators.
Two types of bearings are ball bearings and roller bearings.
Ball bearings use balls to reduce friction between two surfaces
Roller bearings use cylindrical rollers to reduce friction
Ball bearings are commonly used in applications like skateboards and bicycles
Roller bearings are commonly used in applications like conveyor belts and automotive engines
Two types of coupling are tight coupling and loose coupling.
Tight coupling: Classes are highly dependent on each other and changes in one class may require changes in other classes.
Loose coupling: Classes are independent of each other and changes in one class do not necessarily require changes in other classes.
Hydraulic floor crane is our final year project it's useful for our college weight lifting pupourse
Industrial internship is a hands-on learning experience in a professional setting related to one's field of study.
Provides practical experience in a real-world work environment
Helps students apply theoretical knowledge to practical situations
Allows students to gain industry-specific skills and knowledge
Can lead to potential job opportunities after graduation
I applied via Naukri.com and was interviewed before Nov 2023. There were 2 interview rounds.
I am a dedicated and experienced Desktop Support Engineer with a strong background in troubleshooting and resolving technical issues.
Over 5 years of experience in providing desktop support to end users
Proficient in diagnosing and resolving hardware and software issues
Skilled in setting up and configuring desktops, laptops, and peripherals
Excellent customer service and communication skills
Certified in CompTIA A+ and Mic...
The DORA process stands for Discover, Offer, Request, and Acknowledge. It is a method used in DHCP to assign IP addresses to devices.
Discover: Device sends a broadcast message to discover DHCP servers on the network
Offer: DHCP server responds with an IP address offer to the device
Request: Device requests the offered IP address from the DHCP server
Acknowledge: DHCP server acknowledges the request and assigns the IP addr
An incident is an unplanned interruption to an IT service or reduction in the quality of an IT service. A service request is a formal request from a user for something to be provided.
An incident is a disruption to normal operation that requires immediate attention to restore service.
A service request is a formal request from a user for information, advice, a standard change, or access to a service.
Examples: Incident -
The outlook file responsible for taking backup is the PST file.
PST file stores emails, contacts, calendar events, and other data in Outlook.
Users can manually backup their PST file by exporting it from Outlook.
Third-party backup software can also be used to automatically backup the PST file.
SMTP - 25, POP - 110, IMAP - 143
SMTP uses port 25 for sending emails
POP uses port 110 for receiving emails
IMAP uses port 143 for accessing emails
I applied via Walk-in and was interviewed in Aug 2024. There was 1 interview round.
Experienced sales executive with a proven track record of exceeding targets and building strong client relationships.
Over 5 years of sales experience in the technology industry
Consistently met or exceeded sales targets by 20% each quarter
Built and maintained relationships with key clients such as ABC Company and XYZ Corporation
I have over 5 years of experience in sales, with a proven track record of exceeding targets and building strong client relationships.
5+ years of sales experience
Consistent track record of exceeding sales targets
Strong client relationship building skills
I applied via Company Website and was interviewed in Jan 2024. There were 3 interview rounds.
My hobbies include reading, painting, and hiking. I will talk about the benefits of mindfulness meditation for mental health.
Mindfulness meditation can help reduce stress and anxiety levels
It can improve focus and concentration
Regular practice of mindfulness meditation can lead to better emotional regulation and overall well-being
Some of the top questions asked at the Teleperformance interview -
The duration of Teleperformance interview process can vary, but typically it takes about less than 2 weeks to complete.
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Customer Care Executive
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