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I applied via Recruitment Consulltant and was interviewed in Jun 2022. There were 3 interview rounds.
I am familiar with industrial chatbots.
I have experience developing chatbots for manufacturing and logistics industries.
I am knowledgeable about integrating chatbots with industrial automation systems.
I have worked on chatbots for customer service and support in industrial settings.
I am familiar with using natural language processing to understand technical jargon commonly used in industrial settings.
posted on 30 Sep 2024
Experienced customer support executive with strong communication skills and problem-solving abilities.
Over 5 years of experience in providing chat and email support for various companies
Proficient in handling customer inquiries, resolving issues, and providing product information
Skilled in multitasking, time management, and working efficiently under pressure
Excellent written and verbal communication skills
Familiar with...
My worst decision was dropping out of college without a plan.
Lack of guidance and support led to impulsive decision
Struggled to find stable job without degree
Realized the importance of education later on
I would follow company policy and guidelines for processing refunds, ensuring customer satisfaction.
Review company policy on refunds
Check if customer is eligible for a refund based on policy
Process refund according to company guidelines
Communicate refund process and timeline to customer
Offer alternative solutions if refund is not possible
posted on 1 Dec 2024
I applied via Naukri.com and was interviewed in Nov 2024. There were 3 interview rounds.
Mcq questions of english grammer
Introduction, they ask you about yourself
TtEc is a leading provider of chat and email support services for businesses.
TtEc offers 24/7 customer support through chat and email channels
They specialize in providing personalized and efficient support to clients
TtEc has a team of trained professionals who handle customer inquiries and issues
They use advanced technology and tools to streamline the support process
The one-on-one round with the manager was insightful and engaging.
Discussed my previous experience in customer support
Answered situational questions on handling difficult customers
Received feedback on communication skills and problem-solving abilities
posted on 19 Oct 2024
posted on 13 Jul 2024
I applied via Job Portal and was interviewed in Jun 2024. There were 3 interview rounds.
Passage writing on a given topic.
HR ma’am asked me to give a OEPT test (verbal english) for an email process interview process. Scored 70+ in all three sections of OEPT (as results displayed in real-time after completion). Surprisingly, HR MA’AM then told that overall score is 56 because that is calculated DIFFERENTLY.
posted on 10 Oct 2024
I am a dedicated and experienced Chat Advisor with a passion for helping customers find solutions to their problems.
Experienced in providing customer support through chat platforms
Skilled in problem-solving and conflict resolution
Strong communication skills and ability to multitask effectively
I am passionate about helping others and believe in the mission of the organization.
Passionate about helping others
Believe in the organization's mission
Excited about the opportunity to make a positive impact
posted on 27 Apr 2024
posted on 25 Jun 2024
posted on 19 Mar 2024
I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.
Customer Care Executive
6.4k
salaries
| ₹0.8 L/yr - ₹7.3 L/yr |
Customer Service Executive
6.2k
salaries
| ₹1 L/yr - ₹7.5 L/yr |
Customer Service Associate
6.1k
salaries
| ₹0.9 L/yr - ₹4.2 L/yr |
Team Lead
3.4k
salaries
| ₹1.1 L/yr - ₹8 L/yr |
Senior Customer Service Executive
2.9k
salaries
| ₹0.6 L/yr - ₹5.5 L/yr |
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