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Teleperformance Chat Bot Developer Interview Questions and Answers

Updated 25 Jul 2022

Teleperformance Chat Bot Developer Interview Experiences

1 interview found

I applied via Recruitment Consulltant and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Different projects worked on?
  • Q2. Industrial chatbots familiar with?
  • Ans. 

    I am familiar with industrial chatbots.

    • I have experience developing chatbots for manufacturing and logistics industries.

    • I am knowledgeable about integrating chatbots with industrial automation systems.

    • I have worked on chatbots for customer service and support in industrial settings.

    • I am familiar with using natural language processing to understand technical jargon commonly used in industrial settings.

  • Answered by AI
  • Q3. Challenges with Clients
Round 2 - Technical 

(1 Question)

  • Q1. Was given a use case and asked to create a flow in any of the bot framework along with integrations.
Round 3 - Technical 

(2 Questions)

  • Q1. About Natural Language Processing
  • Q2. About Natural Language Genaration

Interview Preparation Tips

Interview preparation tips for other job seekers - It's easy to clear if you have good understanding on all concepts.

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced customer support executive with strong communication skills and problem-solving abilities.

    • Over 5 years of experience in providing chat and email support for various companies

    • Proficient in handling customer inquiries, resolving issues, and providing product information

    • Skilled in multitasking, time management, and working efficiently under pressure

    • Excellent written and verbal communication skills

    • Familiar with...

  • Answered by AI
  • Q2. Asked me how long I was living in the current city
Round 2 - Typing Test 

(2 Questions)

  • Q1. Essay on worst decision of your life
  • Ans. 

    My worst decision was dropping out of college without a plan.

    • Lack of guidance and support led to impulsive decision

    • Struggled to find stable job without degree

    • Realized the importance of education later on

  • Answered by AI
  • Q2. Had to handle 3 mock chats continuously
Round 3 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. What will you do if customer asks for refund
  • Ans. 

    I would follow company policy and guidelines for processing refunds, ensuring customer satisfaction.

    • Review company policy on refunds

    • Check if customer is eligible for a refund based on policy

    • Process refund according to company guidelines

    • Communicate refund process and timeline to customer

    • Offer alternative solutions if refund is not possible

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Assignment 

Mcq questions of english grammer

Round 2 - Group Discussion 

Introduction, they ask you about yourself

Round 3 - One-on-one 

(2 Questions)

  • Q1. What do you know about TtEc
  • Ans. 

    TtEc is a leading provider of chat and email support services for businesses.

    • TtEc offers 24/7 customer support through chat and email channels

    • They specialize in providing personalized and efficient support to clients

    • TtEc has a team of trained professionals who handle customer inquiries and issues

    • They use advanced technology and tools to streamline the support process

  • Answered by AI
  • Q2. Say yours views on politics of india
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What was your experience during the one-on-one round with the manager?
  • Ans. 

    The one-on-one round with the manager was insightful and engaging.

    • Discussed my previous experience in customer support

    • Answered situational questions on handling difficult customers

    • Received feedback on communication skills and problem-solving abilities

  • Answered by AI
  • Q2. Basically check communication
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. About previous company
  • Q2. How much package that I am expecting

Interview Preparation Tips

Interview preparation tips for other job seekers - Thank you for wasting my entire day for the interview. This company make me wait for almost 10 hours in the office for 3 rounds of interview and they said I got selected and even discussed about the job role and about package as well I accepted every norm of the company but at the end after manager round which I performed well they said I can leave for the day coz I am not selected this is ridiculous and if any candidate who is attending a walk in please carry food and power banks for you mobiles it is must
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Job Portal and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. About yourself?
  • Q2. Previous job profile?
Round 2 - Assignment 

Passage writing on a given topic.

Round 3 - Aptitude Test 

HR ma’am asked me to give a OEPT test (verbal english) for an email process interview process. Scored 70+ in all three sections of OEPT (as results displayed in real-time after completion). Surprisingly, HR MA’AM then told that overall score is 56 because that is calculated DIFFERENTLY.

Interview Preparation Tips

Interview preparation tips for other job seekers - Their HR calls people for interview by giving incorrect info.
You get rejected with a wrong reason.
HR suggests to contact recruiter and they offer then what they actually have.
The path of hiring.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and experienced Chat Advisor with a passion for helping customers find solutions to their problems.

    • Experienced in providing customer support through chat platforms

    • Skilled in problem-solving and conflict resolution

    • Strong communication skills and ability to multitask effectively

  • Answered by AI
  • Q2. Why you want to join the organization
  • Ans. 

    I am passionate about helping others and believe in the mission of the organization.

    • Passionate about helping others

    • Believe in the organization's mission

    • Excited about the opportunity to make a positive impact

  • Answered by AI
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. Interview is very long process
Round 2 - One-on-one 

(1 Question)

  • Q1. Ask about yourself about your family about your experience

Interview Preparation Tips

Interview preparation tips for other job seekers - According to Infosys, married women who have families cannot go anywhere or work in their company. Good experience from HR ,they trying best for us,but Infosys authority who selecte the candidate, their mentality is very low
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. How was your yesterday
  • Q2. Tell about your state

Interview Preparation Tips

Interview preparation tips for other job seekers - While you going to do interview Just relax and positive mind
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. You have experience or not
  • Q3. How much except your salary

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Chat Bot Developer interview?
Teleperformance interview process usually has 3 rounds. The most common rounds in the Teleperformance interview process are Technical and HR.
What are the top questions asked in Teleperformance Chat Bot Developer interview?

Some of the top questions asked at the Teleperformance Chat Bot Developer interview -

  1. Industrial chatbots familiar wi...read more
  2. Was given a use case and asked to create a flow in any of the bot framework alo...read more
  3. About Natural Language Process...read more

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